Sales Hub Professional
HubSpotReviews from AWS customer
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Hubspot review
What do you like best about the product?
I love HubSpots User interface! Plus their trainings are incredibly useful resources to further your teams understanding of sales and marketing!
What do you dislike about the product?
I am not a huge fan of the task queues! This is only because it took me a while to get used to the format. I wish there had been specific training on this, but eventually I figured it out!
What problems is the product solving and how is that benefiting you?
I have figured out tasking in a way that works more efficiently for me. Being able to prioritize and reassigning tasks in a way that helps me be effective has been extremely beneficial!
Amazing sales tools
What do you like best about the product?
I love the dealflow tracking and dashboard. I also like that I can filter the by my deals and only see those. The sequence personalization is also really great as well as the tracking of tasks. I love how i can create a task from my email and it shows up in Hubspot.
I also like how i can tag my colleagues in a task or a contact.
The properties are also nice.
I also like how i can tag my colleagues in a task or a contact.
The properties are also nice.
What do you dislike about the product?
Sometimes when I am on an email chain it doesnt save the correct contact if too many people are in the chain and I have to manually save them.
I really dont love how you have to add a new personalization key manually when you are creating a form. It would be nice for it to be automatically created.
I really dont love how you have to add a new personalization key manually when you are creating a form. It would be nice for it to be automatically created.
What problems is the product solving and how is that benefiting you?
Tracking tasks, sending personalized emails, tracking my deal flow. I ahve been able to better track my sales and see which contacts I am having most luck with.
I have also improved my organization with the tasks.
I have also been able to improve my sales with the sequences, making them more targeted so that I am not spamming people with generic content.
I also learned a lot from the sales certification that I did. It helped me to gain more best practices and integrate them into my every day work.
I have also be able to better track and identify new sales leads.
I also love that I can easily see what the status of a contact is if my colleagues have properly tracked emails.
I have also improved my organization with the tasks.
I have also been able to improve my sales with the sequences, making them more targeted so that I am not spamming people with generic content.
I also learned a lot from the sales certification that I did. It helped me to gain more best practices and integrate them into my every day work.
I have also be able to better track and identify new sales leads.
I also love that I can easily see what the status of a contact is if my colleagues have properly tracked emails.
Recommendations to others considering the product:
It really simplifies your life and the learning materials on how to use it and better your sales are great.
HubSpot Fanatic!
What do you like best about the product?
I have found HubSpot's approach to marketing and sales, as well as the software, so refreshing, understandable, easy to use, and effective. I love it so much, and my co-workers know that very well!
What do you dislike about the product?
There are certain drawbacks to the analytics side of things. They are constantly improving, though, so usually it is just a matter of time before you get what you seek from HubSpot. Their dashboard functionality, however, is a bit limited. Also, their customer service representatives seem to never understand the issue at first, and - rather than dig into the problem - jump to recommendations that don't resolve the issue straight away.
What problems is the product solving and how is that benefiting you?
With my current company, HubSpot is used to support all marketing and sales activities. Even certain aspects of customer success/account management are performed in there. The tool has helped identify potential customers, see what works and doesn't work in our sales activities, and make sure nothing falls through the cracks.
Recommendations to others considering the product:
Do you have the money to hire a full-time engineer to support your CRM for your work? If yes, SalesForce can be custom-tailored to do just about anything so long as you have a technical expert with years of experience to manage it (and it may require a team depending on your organization size). If not, HubSpot is the perfect CRM tool.
Simple but Intelligent App
What do you like best about the product?
Inbuilt AI
Simplicity
Ease of use
High Performance
Simplicity
Ease of use
High Performance
What do you dislike about the product?
As of now, not found anything to dislike in Hubspot. Still exploring :)
What problems is the product solving and how is that benefiting you?
Leads, Contacts, Accounts and Deals management.
Best CRM I Have Used
What do you like best about the product?
I really enjoy how quickly I get responses when I have issues with the CRM. Typically they are user errors.
What do you dislike about the product?
It is unfortunate that I am unable to set a forget an email to be sent weekly automatically. I have to create an email each week to send.
What problems is the product solving and how is that benefiting you?
Converting more leads. Providing better customer service.
My Hubspot Experience Review
What do you like best about the product?
Honestly, the ability to structure my entire business with my team, know where clients are in our pipeline, and the ability to see this data showcased in an organized fashion. Also, I find it massively beneficial the way hubspot integrates throughout our entire website making sure that nobody slips through the cracks anywhere as long as you stay pretty much diligent.
What do you dislike about the product?
I wish it was a bit easier to organize contacts and deals, If you get backed up in tasks it becomes very easy to end up letting hot leads slip through the cracks depending on the way you set up your leads or pipeline for your company. Perhaps notifications based on how far somebody is down the pipeline would be massively beneficial even if they don't have a task assigned to them because they slipped through the cracks.
What problems is the product solving and how is that benefiting you?
I've been able to solve the ability to keep all my clients inbound and outbound (and even in person) all centralized in one awesome CRM. I love the way Hubspot works even on the go as I'm a natural marketer and very often will meet new leads in person.
Recommendations to others considering the product:
When you are using the HubSpot CRM, One key tool for proper CRM management is to add deals directly to your contacts, Don't do it for a few, do it to all of them. This makes organization of your contacts and their associated companies far easier when compared to just placing all touchpoints in the contact
Easy to use tool
What do you like best about the product?
Hubspot is easy to use and track your lead
What do you dislike about the product?
the ui can get a little clunkly when dealing with complex deals that have a lot of deals or users attached to it.
What problems is the product solving and how is that benefiting you?
Keeping track of my leads and what their action have been on the site
I have already recommended to several people
What do you like best about the product?
A clear structure for team members to collaborate.
What do you dislike about the product?
The way in which I currently separate contacts into stages is a bit clunky. I would like to have a scale from scraped emails to inbound enquiries as well as a way to track decision makers.
What problems is the product solving and how is that benefiting you?
I am able to organise large volumes of data around our client relations quickly and effectively by having the information I need when I need it.
Recommendations to others considering the product:
Take your time to familiarise yourself and set up the CRM in a way that suits you and your business. The benefits are not realised immediately but in time add up. You can really gamify the CRM processes making it a joy to work with for you and your team.
Good program
What do you like best about the product?
I like a lot of things about HubSpot CRM. We also have the marketing and website hosting as well though so that is going to play into the CRM too. I like that we can see who is on our site and what they look at. I like how it tracks their journey from the first click to the last. It shows all of the history in their feed which is great!
What do you dislike about the product?
HS is costly, for the package we have. We pay $1000 per month for it so that is a lot.
What problems is the product solving and how is that benefiting you?
We have our contact database in HS CRM and use it to email, blog, track deals, etc. It is great for all of those things if you need a system that keeps track of all contacts and their journey through your sales cycle.
Fantastic CRM still growing to be better every day
What do you like best about the product?
I love the Queue! It helps to stay on pace and organized. Is it possible to add more queue fields?
The filter helps pinpoint exactly what you are looking for.
The filter helps pinpoint exactly what you are looking for.
What do you dislike about the product?
Hubspot would be even better if you were able to call 2+ people at a time like other CRM's.
I wish you could put New Leads in a queue from the contact list instead of creating a task to assist in the initial contact, especially in the first 72 hours that are crucial.
I would love the ability to send a template email to multiple people at the same time, for specials or pinpoint marketing.
I wish you could put New Leads in a queue from the contact list instead of creating a task to assist in the initial contact, especially in the first 72 hours that are crucial.
I would love the ability to send a template email to multiple people at the same time, for specials or pinpoint marketing.
What problems is the product solving and how is that benefiting you?
My phone # (with TMobile) comes up scam likely calling through the browser when I have made more than a few hundred calls in the month. I have incorporated a google # as a backup. Also, I have contacted Hubspot and TMobile about this ongoing issue with no resolution yet. Neither source can find a solution. Is this something that will be fixed sometime soon?
It is definitely a benefit to have multiple phone numbers to call from.
The details of emails sent, opened and clicked are fantastic in alerting you to what their interest is. Is there a way to get an alert for emails opened in real-time?
It is definitely a benefit to have multiple phone numbers to call from.
The details of emails sent, opened and clicked are fantastic in alerting you to what their interest is. Is there a way to get an alert for emails opened in real-time?
Recommendations to others considering the product:
Hubspot is a great product assisting your business with constant communication with your customers. It has fantastic tracking features within the CRM to track growth as well as anything else you could think of. The ability to customize every interaction is by far the best feature. Help with anything in HubSpot is just a click away with fast direction and solutions.
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