Sales Hub Professional
HubSpotReviews from AWS customer
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Modern, up to date and user-friendly CRM
What do you like best about the product?
HubSpot is user-friendly and easy to use. Being another (competitor) CRM user for 4 years in a row, I thought I would find it hard to get adapted to HubSpot as I was completely new to it. It only took me a few days to get into the layout and tools of it and now I feel like I've used HubSpot for years (even though it's only been 5 months).
What do you dislike about the product?
The different windows for company, contact, deal, and other sections in each record. If all tabs could be put together in the same window for each lead record I would find it easier to navigate on to each lead.
What problems is the product solving and how is that benefiting you?
Sales pipeline is much clearly and easier to manage on a daily basis. The way the tasks work help a lot (the tick box to indicate completion of the task is particularly useful).
The views are also very useful and very similar to other CRM systems, so I like it as it is.
The views are also very useful and very similar to other CRM systems, so I like it as it is.
Hubspot makes life easy
What do you like best about the product?
i like the way we can use the templates which would make our life easy and also schedule the tasks .
What do you dislike about the product?
sometimes , the hubspot lags which is quite irritating. apart from that , everything looks good.
What problems is the product solving and how is that benefiting you?
i can schedule the mails and also i can set myself the reminders to whom i have to call or mail .
so i like the sequence most.
so i like the sequence most.
Recommendations to others considering the product:
you can go ahead and take it.
It was good.
What do you like best about the product?
It helps in creating task and following up easily. Even the Communication interface is really good when compared to others.
What do you dislike about the product?
To open each company page after openging the contact is what takes lot of time. Should have some easy way to loop in
What problems is the product solving and how is that benefiting you?
Calling emailing and texting is really easy and convince
Super Efficient and User Friendly
What do you like best about the product?
The fact that I can schedule multiple sequences for a set time and date and be able to edit each individually to make them more personal. It's also very easy to monitor how my team is performing by looking at the live dashboard.
What do you dislike about the product?
The fact that I can't enrol more than 50 people into a sequence at one time.
What problems is the product solving and how is that benefiting you?
extremely easy to keep track of my leads through the pipeline- makes sure I don't miss anything by visually looking at the pipeline and attaching tasks for follow ups.
Recommendations to others considering the product:
Do it!!
Hubspot Sales Hub makes easy work of streamlining Sales Processes.
What do you like best about the product?
Every aspect of the Sales Hub is quite impressive starting from the contact enrollment and till the seamless Deal Process. The Task Management feature is time saving for me especially.
What do you dislike about the product?
Not Many, but i would like to see few more granular reporting features. That would definitely help smaller organizations.
What problems is the product solving and how is that benefiting you?
Seamless navigation of sales funnel along with automation features and the detailed description of each contact with every minute activity being captured to the core is something really useful for us.
Seamless
What do you like best about the product?
The functionality. i like the fact that it’s connected to my Gmail.
What do you dislike about the product?
Sometimes the loading screen is slow which makes me wait.
What problems is the product solving and how is that benefiting you?
Customers concern on their order on our company.
Recommendations to others considering the product:
This is a great avenue to check.
Excellent user friendly system!
What do you like best about the product?
I love the interface, it's incredibly intuitive and does everything I need it to do. I primarily use the system for tracking emails and tracking prospect engagement. The system is perfect for this and really is perfect for any user - beginner or expert.
I also really like the way that the dashboards work - they give a very clear and concise way of showing how the teams are doing and where we need to be.
I also really like the way that the dashboards work - they give a very clear and concise way of showing how the teams are doing and where we need to be.
What do you dislike about the product?
Nothing in particular! I really have enjoyed every element to date. In the past I used to use the email tool when I worked on a different team at a previous company, and the way that the formatting is done could be slightly simpler but that is a very very minor tweak. I really do enjoy using the whole system.
What problems is the product solving and how is that benefiting you?
It's amazing for ensuring that the same prospect isn't being contacted by multiple people. Due to the amazing email tracking and great deal features, it's clear who was contacted and when. It's also great to see who's opened your emails to get an idea of what is working and what isn't as early on as possible. This, therefore, meaning that time is saved as we don't have to wait for a long time to see the results, instead, we can dynamically change strategy in order to get the best possible outcome for the campaign.
Recommendations to others considering the product:
Make the change! In any team I've been in, using Hubspot Sales Hub has made the whole process simpler and so user friendly.
Very easy to use
What do you like best about the product?
It is very smooth, not clunky at all. Great CRM
What do you dislike about the product?
The only bad thing is when you unassigned a contact is takes you out of your tasks and locks the record so you have to start the task list from 1
What problems is the product solving and how is that benefiting you?
I get through calls very quick, no hold ups and all e-mails are tracked
Improving their features Day by Dady
What do you like best about the product?
Have in may hands an extensive an complete integrated tool to manage most of needs requeried by Sales activities.
What do you dislike about the product?
I would like to have more options available in Workflows and Sequences to achieve more personalized actions. For example manage sequences in workflows.
What problems is the product solving and how is that benefiting you?
Create and Manage a lot of Leads in automatic path.
Recommendations to others considering the product:
Easy to have a lot of features in an integrated tool and is very easy to adapt to your specific needs and ways to work.
Missing Sales tools
What do you like best about the product?
positive: Having queues
Being able to send our InMails
Being able to share queues
Being able to send our InMails
Being able to share queues
What do you dislike about the product?
The only way to structure your work in HubSpot as a sales person is through tasks.
Fine so far. But you cannot filter by tasks ! This is super annoying and uncomprehensive.
Another problem is: You can finally send out InMails through Hubspot. HUGE downside, they are not tracked as an activity! Why? This should be tracked as an email - so that we can see, who has been contacted, and who not...
Queues are a great addition, but unfortunately you cannot organize them in different orders once you've created them. Also : You cannot filter tasks by queues to be able to see what tasks have no queue so far - which is also very frustrating, if you have hundreds of tasks as you have no visibility.
You cannot create a workflow by tasks neither, let's for instance say you want to reassign tasks after a certain amount of time to another user, if no sales activity is tracked: It's impossible.
Also negative: Creating notes, when going through your queues always closes a task. Creating notes is part of research and prospecting - and not a sales activity. Unfortunately one always has to uncheck the 'done' task again, once gone through the queue - which is super time consuming in the end
Fine so far. But you cannot filter by tasks ! This is super annoying and uncomprehensive.
Another problem is: You can finally send out InMails through Hubspot. HUGE downside, they are not tracked as an activity! Why? This should be tracked as an email - so that we can see, who has been contacted, and who not...
Queues are a great addition, but unfortunately you cannot organize them in different orders once you've created them. Also : You cannot filter tasks by queues to be able to see what tasks have no queue so far - which is also very frustrating, if you have hundreds of tasks as you have no visibility.
You cannot create a workflow by tasks neither, let's for instance say you want to reassign tasks after a certain amount of time to another user, if no sales activity is tracked: It's impossible.
Also negative: Creating notes, when going through your queues always closes a task. Creating notes is part of research and prospecting - and not a sales activity. Unfortunately one always has to uncheck the 'done' task again, once gone through the queue - which is super time consuming in the end
What problems is the product solving and how is that benefiting you?
Organizing outreach, inbound and outbound
It took a huge amount of time though to find workarounds to actually create a pipeline for outreach (and not for Deals)
It took a huge amount of time though to find workarounds to actually create a pipeline for outreach (and not for Deals)
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