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    Neil X.

Great tool for managing clients, fast and effective, just a few inconveniences here and there

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Fast interface, simple on where to click. Tabs at the top are helpful for navigation. It logs emails and calls very well, and allows for recordings for viewing too. There is also a performance dashboard that allows me to view my current metrics and gauge how I'm doing. It also includes the metrics for other workers in my same field, so this allows for easy comparison of our performance.
What do you dislike about the product?
Some generated clients have inaccuracies with metrics, and required manual fixing. These were easily miss-able, which led to awkward instances of emails sent out with inaccurate generated information.

Integrations can have annoying side effects. For example, aircall is integrated, but it pops up everytime I open a new task. However, I use aircall as a downloaded app instead of on hubspot, so I have to close this pop up every single time. I could not find a way to change this setting. At base default 100% zoom, I cannot close this popup either, I need to zoom out to 90% to be able to close the popup at all.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub is helping me to manage my clients. It contains their contact information, and I can add more when I need. It also logs my activity with the clients, so I can refer back to them at anytime to see what happened in the past.
Recommendations to others considering the product:
It may seem overwhelming or confusing at first, but the interface is fast and efficient once you get used to it.


    Banking

Seamless to to manage contacts, sales, marketing and servicing for success.

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
It is a one stope system providing contact management, sales, marketing and servicing functionality all in one. The system makes your teams job easier in integrating with mostly all tools your potential might interact with your company digitally and allows you to develop tasks and a follow up journey to deepen the relationship.
What do you dislike about the product?
For a small start up, it is expensive. To get best functionality and benefit, packages are tactically defined causing you to spend significant money/investment to get best benefit. Would be nice if more of the premium featured could be provided under trial term.
What problems is the product solving and how is that benefiting you?
Marketing and Sales, managing tasks, AI on people interacting with company digitally, and standardizing process in communications / followup.


    May A.

Very Efficient Tool to use - Pretty convenient too

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is just a great way of maximizing all of you daily work tasks. Functionalities are incorporated so it makes it easier for us to just mainly use the system and the rest will just follow. From sending email invitation to clients and working with the team, this tool just provides all of it in one go. What's great about it is that both on an employer and employee's perspective Hubspot provides all of the resources we can use.
What do you dislike about the product?
I can't think of anything to be honest. The tool is just really efficient, it makes daily tasks at work easier to accomplish.

Well, I thought at first that the system is complicated t use but as you use it everyday you're gonna realize that you can't even live without it as far as completing work tasks alone.
What problems is the product solving and how is that benefiting you?
Customer Support. Hubspot actually allows you link other applications that you're using at work. From sending calendars to working with the team, it just makes it all easy to do. Other cool feature I really like is the fact that we could even link our email account to it and so every time we communicated and leave comments in Hubspot, or when someone mentions you from it you'll get notified via email.

I also like the fact that you set up the meeting in Hubspot and it automatically sends a confirmation to your google calendar and this is because it alllows you to Link different applications.
Recommendations to others considering the product:
I strongly recommend everybody to start using Hubspot, it just makes everything a whole lot easier to accomplish.How t


    Online Media

Awesome!!!

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is great for closing deals. Keeps our pipeline strong.
What do you dislike about the product?
Nothing, it's a great tool and I am not missing anything.
What problems is the product solving and how is that benefiting you?
Deals, and closing more clients on an ongoing basis.


    Collin M.

HubSpot Sales is AWESOME 🔥🔥

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
It makes everything the sales team needs to do so much easier than anything we have used in the past
What do you dislike about the product?
Nothing now that they have custom objects and you can separate sales and marketing contacts
What problems is the product solving and how is that benefiting you?
Make the sale process seamless and transparent for everyone
Recommendations to others considering the product:
It's one of the best decisions we made for our business, do just get started you will be glad you did


    Austin H.

Honest sales professional review

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
For starters, the platform is frictionless. In other words this platform is so easy to use and the best thing when updating a field, if you've missed something it'll let you know.

There's not much to not like, any issues can quickly be solved by setting up an automated workflow if you're challenged with mundane or tedious tasks.

What I do love is how consolidated the platform is. It's so easy to capture what needs to be done and have a finger on the pulse of customer/team member activity, which is AMAZING to have in doing daily standup meetings/QBRs.

The dashboards are fully customizable and are extremely easy to create.

Call recordings and the audio transcripts are pretty cool, too. Makes going back to an important call at a later time to digest or hone in on sales propositioning with something you may have over looked.

Lastly, the ability to create documents, attach them to your sales outreach, and track engagement is INSANE. It's annoying as someone in SaaS to send clients resources and have no idea if they're interacting with it at all. With hubspot, it allows us to see exactly how long the resource was viewed.
What do you dislike about the product?
With as thorough and robust the platform is the only pains you deal with are scaling it out and having a bunch of process, but again that's not the products fault. Also, a small complaint especially when you're in SMB, needing to enroll a company and not a contact would be very helpful.
What problems is the product solving and how is that benefiting you?
Sales cadence, data constancy, pipeline management, and automation.


We've captured data that's been helpful in identifying how our prospects want to be communicated with and then are able to create relevant sequences that contribute to automating outbound prospecting.
Recommendations to others considering the product:
I would highly recommend HubSpot to any business looking to have a pulse on mission critical components of the business.


    Kathy S.

I find HubSpot very user friendly to use. Very little time spent getting used to the platform.

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use right from the start. Much easier than competitive platforms I used for years.
What do you dislike about the product?
Difficult to combine records that are duplicates, but probable a learning curve.
What problems is the product solving and how is that benefiting you?
Keeping track of communication with prospects and creating tasks are simple and user friendly.
Recommendations to others considering the product:
If you want a platform that does it all and is user friendly Hubspot should be a great choice!


    Álvaro A.

Nice Experience

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Sequences and tasks because we can automates operations
What do you dislike about the product?
The pipeline makes you assigne a closing % but being a startup it is difficult to know it
What problems is the product solving and how is that benefiting you?
Main benefit is automates processes


    Brian H.

Hubspot makes life as an SE so much better!

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
I like the smooth and easy user interface that you get with Hubspot! As your pipeline grows, the ability to stay on top of each action item and follow up with prospects cuts down the amount of time that you'd have to spend manually tracking everything in your to-do list.
What do you dislike about the product?
I don't like that you can't connect your slack to Hubspot.
What problems is the product solving and how is that benefiting you?
You solve the problem of needing to remember where each deal is in terms of "what's next". The tasks function and sequences allow me to stay on top of each prospect which results in higher conversion rates.


    Information Technology and Services

Great tool for your Sales/Marketing CRM

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, love the sequences to keep me organized
What do you dislike about the product?
Nothing much not to like. I wish that when I sent an email and schedule a task, I could add the time as well. Not to have all by default
What problems is the product solving and how is that benefiting you?
T have our team in 1 tool
Recommendations to others considering the product:
Integrating with Google Meet or other related softwares