Sales Hub Professional
HubSpotReviews from AWS customer
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The easiest sales CRM I have used
What do you like best about the product?
Hubspot is extremely easy to use, integrates with a large sure of products to make with easy. Also, they're constantly releasing new features and getting better and better.
What do you dislike about the product?
I don't have anything in particular that I dislike.
What problems is the product solving and how is that benefiting you?
We use hubspot to keep our entire sales related work organized in one place and hubspot does a really good job.
CRM designed to make balance your work-life
What do you like best about the product?
My favorite feature for HubSpot is that they have a mobile app that allows us to take our CRM on the road without having to be on a Desktop all the time—allowing us to work from virtually anywhere.
What do you dislike about the product?
I dislike how laggy the desktop application is; it can cause some delays within the CRM when loading times take upto a few mins to pull some information.
What problems is the product solving and how is that benefiting you?
Hubspot makes it easier to manage a pipeline of clients as I can easily access all the information on our clients at our fingertips. I find it very easy to pull up contact information on the client on our last conversation and see the last interactions from emails to phone call notes. It really makes it easy to jump into new clients as well as old clients and you can easily prep for a sales meeting by viewing the notes available on the CRM
Recommendations to others considering the product:
If you're not using a CRM, I would highly recommend using it as it makes your life alot easier when you understand how to utilize the tool to make your sales pipeline alot easier!
HubSpot Sales
What do you like best about the product?
Hubspot Sales is such a powerful tool that helps us a lot doing sales engagement and document handling
What do you dislike about the product?
All is good except only on paying for additional tech support
What problems is the product solving and how is that benefiting you?
Sales engagement and proper documentation handling. It greatly benefits our salespeople to close a lot more deals.
Recommendations to others considering the product:
Hubspot Sales is a great all in one tool that will guarantee positive result on your sales engagement with the customer.
One of the best tools for managing leads, contacts, deals and forms for websites
What do you like best about the product?
Contact management, follow-up, sales funnel and charting, seamless integration with tools like G-suite, WordPress integration, email tracking
What do you dislike about the product?
Too much customisation options makes it a bit confusing sometimes
What problems is the product solving and how is that benefiting you?
Leads and opportunity management, used HubSpot form integration, email tracking
Important tool for customer relations
What do you like best about the product?
Email integration and project management were vitally important in managing the entire customer relationship.
What do you dislike about the product?
The system has so many features that I think it is necessary to read about how to do it correctly because it can be easy to make a mistake that causes you to go back and fix the system if it is not caught early enough.
What problems is the product solving and how is that benefiting you?
Customers can communicate within the platform and it has all the necessary tools to manage a customer relationship, especially for marketing companies.
Hubspot Review
What do you like best about the product?
Hubspot integrates with other tools I work with and helps us manage our sales pipeline.
What do you dislike about the product?
At first, the numerous features are overwhelming and the metric dashboards do not always fit with my requirements.
What problems is the product solving and how is that benefiting you?
Keeping track of our sales pipeline. Automated calendar invites.
Good but demanding
What do you like best about the product?
HubSpot has apps for all aspects of your business, I use it particularly as CRM and it meets my needs.
What do you dislike about the product?
My biggest problem with HubSpot is setting up and getting help when I need it. There is no in-person support, you always have to look at frequently asked questions, which takes a lot of time.
What problems is the product solving and how is that benefiting you?
It offers what it promises, but I feel a lack of customer service, which is quite relevant to me.
Excellent service
What do you like best about the product?
That the tool is really intuitive, organized and very easy to be used
What do you dislike about the product?
I would like that we could have a low - medium - high priority tasks intead of only low and high
What problems is the product solving and how is that benefiting you?
Organization problems
The Hubspot is very good, and makes it easy to find information in an organized way.
What do you like best about the product?
Allows you to create various types of Kanban activities in the tool itself, allowing you to control the activities performed by users.
It helps the team to identify relevant customer information, through the data stored in the tool, and the control of calls made by users.
Helps the organization's managers in making company decisions.
It has a very friendly interface.
It helps the team to identify relevant customer information, through the data stored in the tool, and the control of calls made by users.
Helps the organization's managers in making company decisions.
It has a very friendly interface.
What do you dislike about the product?
Sometimes the tool duplicates contact and company information, creating rework and discomfort when researching companies.
It has good usability on mobile devices and the web.
To create filters and export the information in spreadsheets, it is a little complicated task.
It has good usability on mobile devices and the web.
To create filters and export the information in spreadsheets, it is a little complicated task.
What problems is the product solving and how is that benefiting you?
Hubspot allows our company to monitor the progress of customers, by the sales and customer service team, where we record customer data, allowing a quick and intuitive search for information.
Pricy, but You Get What You Pay For
What do you like best about the product?
HubSpot is where I spend the majority of my days. We use it to organize our contacts, reach out with sequences, automate our lead nurturing program, and collect feedback from our users. From my experience, if you're looking to do something, it can probably be done in HubSpot with the right know-how and a little bit of research. It also features a slick UX and is * reasonably* easy learning curve...Once you spend some time with it, you'll be able to create useful automation. At the outset, it can be a little intimidating, though. That said, there are hundreds of articles in the knowledge base that can help anyone get started. I only started using HubSpot about two years ago, and I feel extremely confident in my abilities.
What do you dislike about the product?
The price. There's not going to be any getting around this with premium CRM software...you're going to pay top dollar. HubSpot isn't even the most expensive, but you're paying for how many marketing contacts you're communicating with, meaning that as you start to generate more and more leads, your monthly bill is going to add up. Couple this with the cost of the license and onboarding fees etc (which there is some wiggle room with, I'll admit), you can start to rack up quite the monthly bill.
What problems is the product solving and how is that benefiting you?
We're using HubSpot Sales to organize our list of contacts that we're reaching out to to sell our services. It allows us to remain fully organized, as well as set lead statuses to know where people are along their journey. We categorize them into various lists to help us stay on top of things. We're also using it to sequence leads and guide them along their buyer's journey. Sales Hub allows us to generate a list of tasks that help our ISA team reach out to our leads easily. It helps take the guesswork out of the whole process.
Recommendations to others considering the product:
Just take some time and give yourself the space to learn if you're new to HubSpot. Once you get it, you get it, but the learning curve is there and can take a little playing around to get used to. HubSpot is professional-grade software, but once you're used to it, it becomes second nature. Additionally, HubSpot's support is world-class and will be able to help get you set up quickly and get you out of most jams in which you find yourself.
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