Sales Hub Professional
HubSpotReviews from AWS customer
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Streamlined Sales and Easy Transitions
What do you like best about the product?
I find HubSpot Sales Hub's automation features incredibly beneficial, significantly reducing time spent on data entry and scheduling for my sales team. I appreciate its user-friendly setup process, and I love the seamless transition of customer records between pipelines without manual handoff. The real-time summaries and data analysis are extremely helpful.
What do you dislike about the product?
Not applicable at this time
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub saves my team significant time on data entry, logging customer activities, and scheduling, allowing us to focus more on tasks. It also provides real-time summaries and smooth transitions between teams without manual handoff.
Best CRM
What do you like best about the product?
I love this CRM that I have been using for over 5 years, as a sales representative and now as a sales director. Excellent support service and maximum integrations.
What do you dislike about the product?
Request a bit of training before fully mastering it. Major area for improvement in my opinion is the customization of quotes and the user experience for those receiving a quote.
What problems is the product solving and how is that benefiting you?
Management of prospecting up to the CSM handover for launch
Hubspot is a big step forward in automation
What do you like best about the product?
Hubspot is more intuitive to use than any other CRM I used before, and it does save you time by prefilling, connecting data etc.
And its automation tools like sequences are superb! really love them
And its automation tools like sequences are superb! really love them
What do you dislike about the product?
setting a future task on companies might be improved
also would be great to have an easy way to add certain contacts to DNC list
also would be great to have an easy way to add certain contacts to DNC list
What problems is the product solving and how is that benefiting you?
First and foremost it automates sales outreach and saves time
A Polished and Scalable CRM
What do you like best about the product?
I’ve been using HubSpot Sales Hub for a couple years now, and it’s one of those tools that just makes sense once you start using it. Everything, from updating opportunities to sending emails, feels smooth and well designed. It’s not perfect (what CRM is?), but it offers a nice balance between being simple and still giving you plenty of features. And they add new features literally every single week.
What do you dislike about the product?
If you have a really complicated sales process or need heavy customization, you might hit some walls. It’s not as endlessly configurable as Salesforce or some other enterprise CRMs, although with the introduction of custom objects, the operations hub and other features, they are quickly catching up here as well.
What problems is the product solving and how is that benefiting you?
The biggest one is data consistency and visibility across teams. Before HubSpot, GTM data lived in silos — marketing, sales and customer success had their own systems, spreadsheets, etc and reporting was messy. Now everything lives in one place, which means we finally have a single source of truth for leads, deals, and customer data. That’s been huge for improving forecasting accuracy and pipeline transparency.
We are loving HubSpot!
What do you like best about the product?
The ease of use and reliability in terms of security in data. Also the integrations.
What do you dislike about the product?
One update in automation. Before by providing the URL it will auto populate the necessary and available property fields. But it was then fixed in their recent update.
What problems is the product solving and how is that benefiting you?
Overall it's the organization of lead.
Streamlining Sales with Smart CRM Tools
What do you like best about the product?
It allows sales teams to track leads, automate outreach, and manage pipelines. The built-in email tracking and scheduling tools are incredibly helpful for staying on top of follow-ups, and the reporting features give clear visibility into performance metrics without needing a data analyst. Plus, the automation capabilities like sequences and workflows help sales team to save time and stay consistent in their outreach. It's a powerful tool for scaling sales.
What do you dislike about the product?
Although HubSpot integrates with many platforms, some third-party tools may require workarounds or lack deep functionality, especially for niche use cases.
What problems is the product solving and how is that benefiting you?
Automation tools like email sequences, task reminders, and pipeline updates save hours of repetitive work. Sales team can focus more on selling and less on admin. Integrated email tracking, templates, and meeting scheduling tools ensure timely, personalized outreach. You know when a prospect opens your email or clicks a link, so you can follow up at the perfect moment.
It's a good platform, but can improve usage and some bugs
What do you like best about the product?
The level of customisation and different permissions/access users can have.
What do you dislike about the product?
Inconsistent bugs - plug in with Microsoft Outlook is one of them (keeps loggin off often; when you are abou to reply an email, the plug in makes the typing go to the end of the email chain)
Views keep changing (from grid to view) when they shouldn't, and apparently there's no way to lock a view in.
Views keep changing (from grid to view) when they shouldn't, and apparently there's no way to lock a view in.
What problems is the product solving and how is that benefiting you?
I use HubSpot as a CSM, so I don't see the tool solving the same issues for me, as it does for the sales team for example, but that's understandable, because is a Sales tool, not a CX specific tool.
It's good to track records of deals/subscriptions and understand what's going on with each client.
It's good to track records of deals/subscriptions and understand what's going on with each client.
LOVE IT
What do you like best about the product?
I like best having the ability to make calls from the system.
What do you dislike about the product?
What I dislike is that the receiver of my calls say they either can't hear me or the phone is breaking up. Poor quality connection.
What problems is the product solving and how is that benefiting you?
It has solved the accountability issue our organization had. Using HubSpot has tracked everything allowing our whole team to have eyes on everything going on in our sales department.
HubSpot Sales Hub Review
What do you like best about the product?
Love working on HubSpot Sales Hub because it gives me great overview of the projects that I am working on. The Sales Hub shows great insights, totals, data, etc. I have been working in HubSpot for about 3 years now and I can say that it is really very easy to use and has a lot of great features that can help me become more efficient.
What do you dislike about the product?
I think downside would be more on sometimes I do not get notified about a potential duplicate contact. Would love it if there is a feature like that.
What problems is the product solving and how is that benefiting you?
Sales tracking and analytics - I think that it really saves time in tracking those one by one.
Sales Hub Rebiew
What do you like best about the product?
Associations of each record that are visible within the cards
What do you dislike about the product?
Managing permissions is not as straight foreward
What problems is the product solving and how is that benefiting you?
We are able to track sales rep activity data with customers
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