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    Jameson R.

Creating a more simplified sales CRM for individual sales users

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Playbooks, calling, email, AI. Using partners to analyze the sales opportunities.
What do you dislike about the product?
Reporting, and seeing indivisual metrics of sales that are associated to areas within HubSpot espeically working with Partners
What problems is the product solving and how is that benefiting you?
Sales hub is allowing us to create to connect our enterprise department and Franchise network to round robin leads that have been through an SQL and MQL process.


    Taylor J.

Guaranteed success for our small sales team.

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub provides the aspects needed for success within our sales team. It provides deep insights, easy activity tracking, and a fast track to follow along with all of our (potentional) deals. Also, a seamless way to ensure follow-up with prospects, customers, and everyone in between,
What do you dislike about the product?
There is nothing I dislike about HubSpot Sales Hub.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is solving the management of a small sales team within a small organization. Sometimes smaller teams need to rely heavily on the platforms they invest in, and HubSpot Sales Hub is exactly that.


    Susy H.

HubSpot is easy to use and very customizable.

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use and the ability to customize Sales Hub without being a developer. I find it easy to customize as our business needs change with little effort.
What do you dislike about the product?
I dislike the color options for reporting. I would love for HubSpot to allow us to customize the report colors to our company brand.
What problems is the product solving and how is that benefiting you?
Pipeline tracking and forecasting.


    Adam K.

HubSpot Has Gotten Our Seasoned Salespeople into the 21st Century

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
From prospecting to qualifying to working a prospect through the sales process to closing the deal, HubSpot Sales Hub allows our entire sales story to be viewable in one location.
What do you dislike about the product?
I think the layout could be a little more customizable. While fields definitely are, I think some of the coloring and layouts could be customizable at the user level.
What problems is the product solving and how is that benefiting you?
On the reporting side, we did not have the ability to filter at the macro level on dashboards when we created custom reports. HubSpot recently enhanced their offering to allow this feature, which will be a true game changer.


    Primary/Secondary Education

My HubSpot Journey

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
I love the way that I can follow a deal in HubSpot and follow up with client who are in that pipeline. The ability to add automation and workflows enables me to work smarter not harder.
What do you dislike about the product?
I have not found anything that I don't like.
What problems is the product solving and how is that benefiting you?
Tracking and analyzing how we are doing as a team helps us to improve our outreach and keeps our board informed.


    Misti M.

Way better than competitors!

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Love the reporting functionality and its integration with Marketing efforts.
What do you dislike about the product?
The migration from our prior level subscription has been challenging.
What problems is the product solving and how is that benefiting you?
Helping us figure out our sales funnel status and revenue opportunities combined with customer interaction in our communication efforts.


    Zachary H.

Sales Hub Changes Businesses

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
one of the best things about sales hub is the easy of use and your sales team will be able to pick it up and learn it easily. Being able to have all of your deal information under one roof makes it easy for teams and managers to set goals and collaborate.
What do you dislike about the product?
HubSpot sales is great but being able to have access to more tools at a cheaper cost would be benefical.
What problems is the product solving and how is that benefiting you?
being able to intergrate with our ERP systems to pull over our deals live and help track our reveune across markets is huge. we also have created a custom deal API that pulls over more information that is normally not collected.


    Samantha W.

Powerful suite of enablement and reporting tools for sales teams

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use interface allows reps to understand their contacts, companies, deals, tasks. The new UI customization features allows teams to see only the data they care about and move through typical sales motions with ease. The new prospecting features also allow for easy SDR / BDR team management.
What do you dislike about the product?
Some reporting features are unintuitive for users, which can slow down team adoption or understand the true power of the tools. Certain motions like tasks are not currently tied to playbooks, which can slow down those steps. CPQ tools need improvement, in particular the product object and options for interfacing with a large volume or more complex product structure.
What problems is the product solving and how is that benefiting you?
Sales hub helps my clients centralize sales and marketing teams in a cohesive, single UI that creates a single point of truth. The tools allow teams to collaborate over records with ease, while offering partitioning options for distributed teams.


    Alexia P.

Finally a CRM our sales team actually uses!

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub makes it easy for our team to manage their sales processes, and allows us to enforce our processes for better data, and better outcomes. There's always a learning curve, but our sales team was able to make good use of HubSpot quickly and are all actually using it. We're at 100% adoption on our team, which is incredible for us!
What do you dislike about the product?
Although we can enforce our processes, we have to do a lot of external doucumentation and re-enforcement of these processes. We've made use of workflows for verification and bubbling up tasks when data is missing or deal information isn't complete, but it's a challenge.
What problems is the product solving and how is that benefiting you?
Data. Our data was spread across spreadsheets, an unused CRM, and our team's handwritten notes. It was impossible to track what they were doing and how it worked. Now we have that and it's showing us things we never saw before regarding our processes and how the team wins deals.


    Libraries

Customer Relationship

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
HubSpot is great because I can see all customer touchpoints in one place.
What do you dislike about the product?
I don't what's to dislike -- as a technical writer it checks all the boxes.
What problems is the product solving and how is that benefiting you?
Tracking and viewing the customer relationship helps proposal writers better tailor content.