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    Chelsea G.

Using HubSpot for over 10 years

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
First and foremost it would be a miss if I didn't talk about how much the platform has evolved over the years. The emphasis to constantly keep the platform fresh, user friendly, and helpful to sales is refreshing. The new prospecting tool has my SDR team more efficient, making connections, and performing their outreach responsibilities at a higher pace. The reporting functionality has allowed sales managers to stay up to date on what's happening while eliminating long sales review meetings. The new Ai tools that have rolled out will also create so much efficiencies for our team. I've also loved how much the app has evolved making data governance easier to manage.
What do you dislike about the product?
My dislike is around HubSpot as a whole and not sales hub. New functionality rolls out without the ability to review it or decide how and when we'll roll it out to a team. This causes bad habits as folks decide how they'll use it wihtout any process or governance.
What problems is the product solving and how is that benefiting you?
The functionality has allowed us to limit the number of tools we use across the organization. We've been able to streamline creating cost and governance efficiencies.


    Jon K.

Great product for Sales Team with high adoption

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
I love the user interface and the user friendly navigating for technical and non-technical users alike.
What do you dislike about the product?
There is some customization and planning needed to set up to connect to your sales process.
What problems is the product solving and how is that benefiting you?
Better visibility for sales team activity across the company and helping to ensure deals don't fall through the cracks.


    Gracelyn M.

Great for Sales Team

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot deals are easy to use and assign. They help manage our team well.
What do you dislike about the product?
It's expensive for my team. We have to pay per seat to use all the features.
What problems is the product solving and how is that benefiting you?
hubspot sales helps us prioritize leads, communicate with potential buyers, and create/edit deals


    Computer Software

I love hubspot!

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot makes it easy to update deals, sequence, and so much more.
What do you dislike about the product?
Some things can be difficult to use with forecasting, and the transcripts from calls isn't great.
What problems is the product solving and how is that benefiting you?
Keeping track of deals, contacts, and sequences. Also helps keep track of trial leads and integrates with Chargebee.


    Financial Services

My HubSpot Review

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
I like the optimization, dashboards, and the ability to monitor our sales teams progress as an admin. One of the best thingd about Sales Hub is the ability to monitor our company's growth.
What do you dislike about the product?
I do not know of anything that I dislike about HubSpot Sales Hub at this time.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is is helping us remain organized and keeps our sales team accountable.


    Telecommunications

Great Experience with New Features

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
So easy to use and now that they're realeasing a bunch of new customizable features and AI, I'm excited to compete with Salesforce.
What do you dislike about the product?
Nothing major, been happy so far. Competitive with Salesforece.
What problems is the product solving and how is that benefiting you?
Organization and driving sales through full cycle.


    Lyndon B.

Sales Hub Partner Review

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
The ability to help sales reps control and structure their day.
What do you dislike about the product?
Still some limitations to reporting but very good nonetheless. Also, some enterprise features like custom objects should be in sales pro as well.
What problems is the product solving and how is that benefiting you?
- It is helping customers have more of a structured day.
- It's also helping managers have better visibility of their business and sales activity.
- It help me as a consultant structure my implementation better.


    Shane S.

Fast, intuitive, and brings the tasks and info you need to the front

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use--fast, simple and smart. New prospects screen brings a whole new view not seen in CRM. Reduces amount of data entry--powerful automation. Great reporting.
What do you dislike about the product?
New Prospects screen solves biggest issue with Sales Hub.
What problems is the product solving and how is that benefiting you?
Streamlines sales flow, allows us to work across various members of the team in a clear process, with measurement. Intuitive and easy to learn.


    Higher Education

Sales Hub as a good tool

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
His/her ease in understanding functions and order to report sales activities and organization of sales advisors
What do you dislike about the product?
What I didn't like much is that they took a long time to be able to establish the native connection with WhatsApp.
What problems is the product solving and how is that benefiting you?
Visibility of the sales team's activities and their effectiveness


    Marketing and Advertising

Best in class CRM

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Sales Hub is very intuitive and user friendly. Makes full adoption of a CRM easier/more likely for sales teams.
What do you dislike about the product?
There is not much to dislike about Sales Hub. HubSpot has done a great job consistently evolving the tool. It can truly be tailored to fit unique needs/use cases.
What problems is the product solving and how is that benefiting you?
Solves for making the sales process efficient, transparency into metrics, insights into ideal client profile, record of engagement, forecasting of sales. Based on this we have been able to successfully evolve the sales process, tighten the focus on our ICP, accurately forecast.