Sales Hub Professional
HubSpotReviews from AWS customer
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The HubSpot experience
What do you like best about the product?
Our firm uses Hubspot on a daily basis when it comes to managing our sales pipeline. The management team frequently looks into dashboard/reports to see how well the sales team is performing. Hubspot has plenty of app integrations you could utilize that would make your workflow more seamless (from intent lead generation and database solutions to your everyday workspace apps). As a user, it's easy to understand the use of contact forms and easy to implement tasks and keep track of progress. But if you are a first time user, HubSpot academy has all the resources you'll need to learn how to get into the thick and thin of things. Outside of the academy, customer support has also been easy to reach and have been responsive to our concerns regarding process automations.
What do you dislike about the product?
On the admin side, the setup can be a little less intuitive, requiring a substantial amount of HubSpot knowledge to be able to fully utilize its customization aspect. Outside of enterprise level access, it can also be a bit difficult to fully customize your account according to your firm's workflow (adding a caveat that HubSpot has done their research into managing the entire sales pipeline, so most of the locked features are for your benefit). Creating multi-dimensional reports also leaves much to be desired.
What problems is the product solving and how is that benefiting you?
Managing customer relationships for the entire sales pipeline. Automating outreach. Tracking sales progress and reporting performance.
HubSpot Sales is definitely getting better
What do you like best about the product?
The new Prospecting dashboard has been really useful to keep track of my pipeline and the sequences I have running.
I am also really happy with the new Sequences setup. Now, they provide more analytics per sequence but also per email within each sequence. The analytics have helped me determine which is the best messaging and which are the emails that need improvement.
Overall, the product has improved in the last 6 months and I'm hoping it will keep doing so.
I am also really happy with the new Sequences setup. Now, they provide more analytics per sequence but also per email within each sequence. The analytics have helped me determine which is the best messaging and which are the emails that need improvement.
Overall, the product has improved in the last 6 months and I'm hoping it will keep doing so.
What do you dislike about the product?
I think some things could improve for Account-Based Sales. It's difficult to get an overall view of how an account is doing, and not just specific leads. Having a dashboard per account with a summary of how many email opens and phone connects you've had would be really useful to determine next steps. Otherwise, you have to scroll and scroll in the activities tab to get an "overview" of what's happened so far. Or write notes consistently...
What problems is the product solving and how is that benefiting you?
HubSpot allows me to keep track of my pipeline, and the reports dashboard it's really useful to make sure I'm reaching my KPIs.
HubSpot user experience
What do you like best about the product?
HubSpot Sales Hub is user friendly and has proven to be a quality product.
What do you dislike about the product?
I cannot call manually using the integrated dialler.
What problems is the product solving and how is that benefiting you?
By being able to manage contacts properly I can engage them specifically based on my purpose.
Great experience from day 1. Easy to follow and stay organized
What do you like best about the product?
Sequences have been fantastic and a time saver. The ease to set up was way better than expected
What do you dislike about the product?
So far all has been great including the seamless use of app and desktop.
What problems is the product solving and how is that benefiting you?
The ease of communication and staying top of mind op
Hubspot!
What do you like best about the product?
The simplicity of calling and sending emails. It gives me the ability to reach out to more prospective customers
What do you dislike about the product?
Read emails can mean that I accidentally clicked on the sent email myself.
What problems is the product solving and how is that benefiting you?
Quick way of seeing who is viewing our content
Very organized platform
What do you like best about the product?
Managing emails, and calls and keeping track of all activities.
What do you dislike about the product?
Call quality might be low and break up sometimes.
What problems is the product solving and how is that benefiting you?
Keeping track of my deals, notes, leads and calls
Nifty little CRM that has everything
What do you like best about the product?
The amount of analytics that's included and the data backup
What do you dislike about the product?
UI is not the most intuitive sometimes, takes more time than it should to get to different pages
What problems is the product solving and how is that benefiting you?
having a CRM where all the sales rep's work that can be tracked
Maximizes efficiency - time and effort!
What do you like best about the product?
So many options for increased productivity. Love use of snippets and seamless integration of emails with lead records. Creating tasks and automated reminders especially useful.
What do you dislike about the product?
sms do not auto record which makes for a manual process - slows me down
What problems is the product solving and how is that benefiting you?
Saves me time
Ease of use
Easy integration with gmail
Task reminders
Ease of use
Easy integration with gmail
Task reminders
HubSpot makes my Sales life easy.
What do you like best about the product?
The most helpful part of HubSpot Sales Hub is the task section. This section allows me to easily filter through leads that match my goals. I use Tasks every day. Another helpful feature of HubSpot is the Deal section. This section helps keep all of my ongoing deals in order and helps me visualize my sales pipeline.
What do you dislike about the product?
The contacts page can often get jumbled and confusing, making it difficult to narrow down the leads I would like to put into certain tasks. Along with this difficulty, when I go to the second page of contacts, all selected contacts from the first page deselect. In the tasks section, you can double up leads by putting contacts into multiple queues which often makes the task section messy. This can be managed with regular maintenance of tasks.
What problems is the product solving and how is that benefiting you?
HubSpot brings fresh leads to me which enables my business.
Hubspot is by far an incredible, feature packed, USER friendly CRM I can recommend any day!
What do you like best about the product?
I like the ease of creating contacts, the app integrations for calling, the templates, and the option to create and modify meeting links, and there are too many things to count. I want to say something negative but they roll out features and updates that people can get behind.
What do you dislike about the product?
Really can't think of something I dislike.
What problems is the product solving and how is that benefiting you?
The option to reach out to many prospects seemlessly
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