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    Solomon T.

The most customisable CRM ever

  • September 23, 2023
  • Review provided by G2

What do you like best about the product?
A lot of customising options available. Anything is possible with Hubspot. From variety of reports that can be published according to the needs of the company.
What do you dislike about the product?
Calling from Hubspot requires you to create contacts each time and dialect function not available otherwise.
What problems is the product solving and how is that benefiting you?
Sales and ease of tracking my sales activity.


    Outsourcing/Offshoring

No just another CRM

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
Enables automation, interactive dashboard for all the activity, enables personalization for each prospect. easy integration with other applications, and very easy to implement new processes.
What do you dislike about the product?
its a very useful tool that a company cannot function without
What problems is the product solving and how is that benefiting you?
it helps to store and track important information about each client that could lead to higher conversion


    Transportation/Trucking/Railroad

Efficient and Effective Software

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
Having all companies and contacts along with a salesflow in one place. My pipeline and notes are no longer scattered across sveral softwares, documents, and sticky notes, everyting is in one place with easy access.
What do you dislike about the product?
Ocasional bugs and glitches can be annoying but any issues are usually resolved quickly.
What problems is the product solving and how is that benefiting you?
Email tracking has been a very beenficial tool along with tracking other analytics.


    Eddien L.

Eddien's HubSpot Review

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is very easy to navigate. It's features are very useful for my daily work routine. I believed it is integrated with systems that are user-friendly so that no matter the frequency to check all the details of the leads there is alway an avenue to edit and correct the information necesssary for the leads.
What do you dislike about the product?
I think I would say an opportunity to improve for the Hubspot Sales Hub is that there are areas that can no longer be edited once it is overlooked upon entering the details of the leads. One of the example is the Lead Source Detail so whenever it is unfilled then what's going to happen there is no more way to put the information to it.
What problems is the product solving and how is that benefiting you?
I would say whenever there is an email thread following to a lead. It is easy to monitor the progress as to the status of the leads.


    Youssef G.

Smooth system, all clarified, and organized

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
For the timebeing i see all is perfect, very clear
What do you dislike about the product?
TO be honest all is perfect, nothing i can state is negative or i dislike
What problems is the product solving and how is that benefiting you?
It's help to know and filter my leads very easy, and i quick and simple steps


    Ben M.

Intuitive to use, does everything a start-up/scale-up GTM team needs

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
Very simple UI, mostly intuitive, for a small GTM team it nicely does the job
What do you dislike about the product?
Being able to A/B test sequences and templates could be a huge bonus. The template feature could also be split out from the "conversations" tab and put under the sales tab to keep the two sets of templates separate, otherwise you generate a lot of crossover.
What problems is the product solving and how is that benefiting you?
Nice lite CRM; good for outbounding, the deal centre is also decent. Does what you need it to do.


    Richard O.

Very simple organisation systematic approach

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to understand and ask for help when needed
What do you dislike about the product?
Genuinely nothing at the moment it's a great tool for sales
What problems is the product solving and how is that benefiting you?
Keeping data in a more streamlined approach.


    Renewables & Environment

Intuitive, Agile, Customer Centric

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
You can centralise all your sales activities in one platform. You can autome all your sells process.

A complete CRM:
- Omnichannel
- Marketing
- Invoicing
- Sequences
- Power Integrations with phone systems
- Detailed Dashboards
What do you dislike about the product?
Needs consulting to make some customisations.
What problems is the product solving and how is that benefiting you?
Visibility over the pipeline and status of each business.


    Rabin F.

One the best and friendliest CRMs to exist!

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
So for me, since I'm in SAAS a lot of my work involves prospecting, It is a great prospecting tool and it really helps keep you on routine
and in check when it comes to follow up's and making sure that you're on top of a prospect with the help of sequences. And the email automation just makes sense!

Customer support is super on point, I love how I can get in touch with someone from the HS team immediately on chat.

Upsides:
Keeps you on track with prospects
Helps you automate emails and tasks
The activity monitor helps you track your performance.
What do you dislike about the product?
The least helpful is the mobile app limitation, but it does feel less feature-rich and user-friendly. So for me, the Frequency of use is a little low on the application.

Another drawback is the fact that you can't add companies to a sequence and you have to add the contact. For me, my contacts are imported as companies and I have to go into the company and add the contact into the sequence. Which is a bit tasking but can be worked around.
What problems is the product solving and how is that benefiting you?
So in my role HubSpot helps me with:
Managing my leads
Automating my sales through pro active reach outs
Building my pipeline
Email tracking and sequences
personalizing my sales outreach


    Financial Services

Good ROI product for starter sales teams

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
- Easy to understand and setup
- Can do most things which Salesforce does
- Cheap considering Salesforce
- Comes with Service cloud and marleting cloud as well
What do you dislike about the product?
- APIs and external connections still not fully complete
- UI and integration to 3rd party tools like Outreach etc will need external support
What problems is the product solving and how is that benefiting you?
visibility of all deal pipelines, forecasts and sales planning