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    Information Technology and Services

HubSpot's Basic Plan is Great for Small Businesses

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub streamlines sales processes with automation, analytics, and integration.
What do you dislike about the product?
The pricing can be a bit steep for small businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
It solves the challenge of managing customer relationships effectively.


    Scott M.

Powerful Tools to Boost Sales Efficiency and Transparency

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
We use this tool every day throughout our sales and marketing teams. We require complete transparency in our sales process; HubSpot has the reporting needed to accomplish this. Our reps have full access to their contacts and track activities efficiently. HubSpot also provides Lincoln Private Jets with the necessary tools to boost team effectiveness. With full reporting capabilities, HubSpot allows our business to track growth effectively with full transparency, which enables us to be nimble and responsive to market changes.
What do you dislike about the product?
The costs can be prohibitive for startups. The support and UI are worth the extra cost, but it can be too high for some businesses to engage. The setup can be hard without a dedicated Admin in charge, but their support and knowledge center can help drive quick integrations and user adoption.
What problems is the product solving and how is that benefiting you?
When the request for our business sales results comes in, it is easy to quickly get reports that answer that need. Having full visibility through the CRM on rep activity, results, prospect engagement with emails, calls, and conversion rates 0 we can build a business plan to grow and excel. When those reports were spreadsheets with no data-driven information to back up the insights, it was a long process to digest and create an action plan. HubSpot provides actionable insights to the team and executives.

CRMs are designed to do that, but not all are as easy to optimize as HubSpot. The user interface is logical, efficient, and easy to follow.


    George B.

Couldn’t live without this CRM!

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to use, does everything I need it to, lots of integrations
What do you dislike about the product?
Requires some learning or training to fully make use of all its features, so some time will need to be invested upfront
What problems is the product solving and how is that benefiting you?
Allowing us to build our funnel, tracking all leads and activity, moving us away from living on spreadsheets


    Mark N.

Good for small to large sales team

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
very easy to use and train new team members.
Comprehensive software for both sales and marketing
What do you dislike about the product?
when coping a template the size/boldness of the fonts change
What problems is the product solving and how is that benefiting you?
having all the sales marketing data in one software.


    Entertainment

Quite complicated and not a lot of user support

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
It is fully integrated and everything is streamlined
What do you dislike about the product?
It is a bit complicated to learn for someone with no experience in a Sales Hub
What problems is the product solving and how is that benefiting you?
Managing of data in one streamlined location


    Janina E.

Complete CRM and Marketing Software

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The ease to find things. I like the seamless integration between the marketing and sales tools within HubSpot. The CRM is incredibly intuitive, making it easy to track and manage interactions with my clients. The automation features save a lot of time by streamlining follow-ups and lead nurturing processes.
What do you dislike about the product?
One drawback is the cost, which can be prohibitive for smaller businesses or startups. While the features are comprehensive, some advanced functionalities are only available in higher-tier plans, which may not be affordable for everyone.
What problems is the product solving and how is that benefiting you?
One of the primary problems it solves is the difficulty in keeping track of customer interactions and follow-ups. With its CRM capabilities, HubSpot provides a centralized platform to log all communication, ensuring no client is overlooked and follow-ups are timely and consistent.


    Guilherme F.

A very complete CRM platform

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The best part is to manage your business leads and subsequent interactions all in one place
Very easy to set up
What do you dislike about the product?
since it's a work tool, it should be more customizable regarding aesthetics
What problems is the product solving and how is that benefiting you?
Reporting and Data Analysis
Lead nurturing


    Catarina M.

user friendly but highly customizable for more complex processes

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of use combined with the ability to customize all processes.
It's beginner-friendly, allowing the whole company to participate and use Hubspot daily with no problem.
Even thought it is a simple tool, it has the tools for specialization and deep-dive into more complex topics.
The technical support is great, fast, and highly effective. There are no questions left unanswered.
What do you dislike about the product?
Some features could be developed a bit faster. There are some functionalities communicated on forums that would be useful to have ASAP.
Some more specific details in the more complex tools could be better documented.
What problems is the product solving and how is that benefiting you?
Adding new functionalities that would increase our efficiency and ability to train the team.


    Information Technology and Services

Best CRM & Sales system

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
They are always bringing new features, especially with AI now and the CS team is great.
What do you dislike about the product?
nothing really, the only thing they could improve is maybe allowing other users to create sequences for each other
What problems is the product solving and how is that benefiting you?
The automation is one of the key points


    Peter H.

Hubsales

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is its ease of use. The user-friendly interface makes it simple to navigate and manage sales activities, allowing for streamlined processes and enhanced productivity.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is the occasional latency. Sometimes, the platform can be slow to respond, which can be frustrating when trying to quickly access information or complete tasks.
What problems is the product solving and how is that benefiting you?
Follow ups