Sales Hub Professional
HubSpotReviews from AWS customer
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Simple, uncomplicated CRM
What do you like best about the product?
It seems like the service has improved, so long as you can get a hold of them via phone call.
What do you dislike about the product?
I'm not sure why phone call support is not always available, but it would make a big difference if it was available more often!
What problems is the product solving and how is that benefiting you?
The sales hub is essentially my home for everything sales related, including pipeline updates + tracking, and overall sales activities. I'm able to see a broad view of everything happening in my accounts, as well as drill into specific deals, contacts, or companies quite easily.
I work with Hubspot for our customers, quote and payment on quotes.
What do you like best about the product?
It is well integrated to follow up on our customers
What do you dislike about the product?
change in Stripe for a higher cost and no choice to upgrade with the new version
What problems is the product solving and how is that benefiting you?
For the quote & follow up on customer
Hubspot is user friendly
What do you like best about the product?
Ease to learn, organization is solid. Notes and history on prospects, integration with email is great.
What do you dislike about the product?
couple have a better map feature and more drop downs to bounce back and forth between tabs.
What problems is the product solving and how is that benefiting you?
Keeping notes and deals organized, tracking email output, sends out payment links and email blasts.
It's no SalesForce
What do you like best about the product?
I appreciate its intuitive interface, robust CRM integration, and tools like email tracking, and automation features. It helps streamline sales processes and provides data-driven insights to close deals more effectively.
What do you dislike about the product?
Some features might not be as customizable as I'd like for unique workflows. While decent, reporting tools lack the complexity needed for highly detailed analysis. I also dislike that there is not a bulk email feature for all of my accounts without putting them into a sequence. It could definitely use a lot of work.
What problems is the product solving and how is that benefiting you?
It is a place that I can keep track of all of my accounts.
Easily the best CRM on the planet. Easily.
What do you like best about the product?
Ease of use for myself and my team of sales reps is just light years away from other products. We have been through so many different products to get to this point. You barely even need training to be able to use the tools day one.
What do you dislike about the product?
Nothing, literally can't think of one thing.
What problems is the product solving and how is that benefiting you?
Time, this thing saves so much time day to day. Everything is in one place and I always know what my next steps are!
great product, easy to use
What do you like best about the product?
it's easy to use and has all the features the sales and marketing need.
What do you dislike about the product?
nothing for the moment, will update it if ever
What problems is the product solving and how is that benefiting you?
easy to use and collaborate with different teams
Hubspot Sales Hub is great
What do you like best about the product?
I like how easy it is to manage and track you leads. It makes the whole process much quicker as well. I do not spend so much time writing out emails and gathering information.
What do you dislike about the product?
I disliked learning it. It was not so intuitive to learn but once i did learn it, it became much easier to use the software.
What problems is the product solving and how is that benefiting you?
hubspot is solving the managment aspect. It keeps the data in one place so that my team is able to stay up to date and not have to spend time looking across multiple softwares for the information they need. The less time they spend searching the more time they have to find new customers and help current ones.
Truly recommended
What do you like best about the product?
HubSpot is really useful for my team. I use it for sales.
What do you dislike about the product?
I don't like the double authentification.
What problems is the product solving and how is that benefiting you?
It helps me follow up with clients. I use the tasks to remind me on follow ups. I use the other feautures to work with my team. I think it is very good and I recommend it.
Easy to use, and loads of possibilities.
What do you like best about the product?
Easy of use. Easy to learn new uses and all the options for features.
What do you dislike about the product?
All the commercials and mails for upgrades. The integration with Outlook 365 is far from optimal. Tracking emails afterward is a real hassle. There should be an easy to use election to track mails.
What problems is the product solving and how is that benefiting you?
Mail tracking,
Good-ish CRM but definitely some limitations
What do you like best about the product?
I use it daily. It has a nice UI and is relatively easy to use.
Support is very very good!
Support is very very good!
What do you dislike about the product?
Account management is bad - our rep is always on holiday.
They are so focused on AI that they are not addressing Hubspot's real issues.
Reporting and attribution is soo much more limited than Salesforce.
They are so focused on AI that they are not addressing Hubspot's real issues.
Reporting and attribution is soo much more limited than Salesforce.
What problems is the product solving and how is that benefiting you?
It is easy to build sequences and see analytics of them.
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