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    Evan C.

Robust CRM and user friendly

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The customization of the sales cycle stages and permissions.
What do you dislike about the product?
QoS improvements in a timely manner from customers to improve the services and interfacce.
What problems is the product solving and how is that benefiting you?
Providing metrics/KPI's for the sales cycle.


    Medical Devices

Strong CRM and eass of use

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Simple and intuitive interface with common automation pre-built for fast up time.
What do you dislike about the product?
The a la carte solutions/options are a bit tedious if you're not the admin and have to then get approvals for different feature sets.
What problems is the product solving and how is that benefiting you?
Sales Hub automates tasks like lead tracking, meeting scheduling, and email follow-ups, reducing manual effort and improving our productivity.


    Margaret J.

HubSpot is a Game-Changer for Marketing & Sales!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I've been using HubSpot for a while now, and it has completely transformed the way we handle marketing, sales, and customer service. The platform is incredibly intuitive, making it easy to manage campaigns, track leads, and automate workflows.

The CRM is top-notch—it keeps all of our customer interactions in one place, making follow-ups seamless. The automation tools have saved us so much time, and the analytics provide deep insights into what’s working and what’s not.

Their customer support is also fantastic! Whenever we’ve had questions, the HubSpot team has been responsive and helpful. Plus, their knowledge base and training resources make it easy to get the most out of the platform.

If you're looking for an all-in-one marketing and sales solution, I highly recommend HubSpot!
What do you dislike about the product?
High Costs for Scaling – While HubSpot offers a free tier, its paid plans can become quite expensive as you scale, especially when adding premium features or increasing contacts.

Limited Customization – Compared to other CRM and marketing automation tools, HubSpot can be restrictive in terms of customization, making it less ideal for businesses with complex needs.
What problems is the product solving and how is that benefiting you?
Disorganized Lead Management – It centralizes all contacts, conversations, and deals in one place, reducing the chances of leads falling through the cracks.
Inefficient Outreach – Sales Hub automates follow-ups, email sequences, and task reminders, saving time and improving engagement.
Lack of Sales Insights – With built-in analytics and reporting, sales teams get clear visibility into pipeline performance and deal progress.
Disconnected Tools – It integrates with other HubSpot products and third-party apps, ensuring seamless collaboration across marketing and customer service.


    Computer & Network Security

Longtime SFDC user, first time using Hubspot and I'm a fan

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Hubspot compared to other CRM's is the ease of use. Some CRM's can be a bit clunky and hard to navigate. Hubspot does a good job of making it easy.
What do you dislike about the product?
The only thing that I have an issue with is running reports. So this is not on Hubspot, I just need more time in the tool to be able to run the reports I need.
What problems is the product solving and how is that benefiting you?
Ease of tracking interaction between partners.


    Information Technology and Services

Hubspot Sales Hub Review

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub allows our team to collaborate and it organizes all of our deals. We can send out marketing emails and sequences through HubSpot and then we can see all the activity from an organization.
What do you dislike about the product?
Our COO struggles with the reporting features on HubSpot. They wish that it was easier to report and visualize data.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the issue of organizing sales efforts and it keeps a record of all of our work.


    Computer Software

Great CRM for all sizes

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Almost all softwares integrate with Hubspot - the early choise for HUbspot has definitely paid off!
We have continuously started to use more features the more we have grown.
Support is sup fast and helpful.
What do you dislike about the product?
The product is sometimes a bit complex. FAQs and a fast support help.
What problems is the product solving and how is that benefiting you?
It keeps all our Leads and Contacts in one place. From there on we track deals, manage quotes, invoices and also Newsletters.


    Information Technology and Services

Decent small-mid size business platform

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
We've actually started using Sales Hub less as time has gone on -- we find the platform to not be as flexible as other sales tools on the market.
What do you dislike about the product?
Sales Hub lacks features of more mature platforms like Outreach and Salesloft -- user controls, standardization, and customization throughout the funnel are more difficult. This has not changed with the introduction of AI features.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves for automated sales communications.


    Jannik H.

HubSpot Sales Makes the Sales Job Easy

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The possibility to easily track your contacts, setup marketing and emai lcampaigns and be able to cusomise the tool accoding to your needs. Great feature is also the easy integration into other applications like outlook etc.
What do you dislike about the product?
Due to the large amount of possibilities, it can take a while to get your head around certain aspects. However, cusomter support always is there to help.
What problems is the product solving and how is that benefiting you?
Mass mailing, keeping track of meetings and sales pipeline etc.


    Aidan R.

hmmmm

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
lots of information, lots of graphs and numbers
What do you dislike about the product?
its hard to find what i want quickly, a lot of information seems superfluous and bureracratic, and I feel like with the resources you have you might as well just make the outreach features fully emcompassing
What problems is the product solving and how is that benefiting you?
keeping track of deals


    Duncan K.

Great CRM with a modern look!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot is easy to use, easy to navigate and always online.
What do you dislike about the product?
Hubspot has yet to show me its limitations and offers fantastic reporting capabilities in addition to a clean view of pipe and forecast.
What problems is the product solving and how is that benefiting you?
Hubspot enables a quick and easy to use CRM for Sales and Forecasting capabilities.