Sales Hub Professional
HubSpotReviews from AWS customer
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Customizable, Efficient, and fast interface
What do you like best about the product?
The interface moves fast which I need with the pace of work and calls. I've used other CRM that have been laggy when more things are added. Plenty of features and customizations too with useful integrations. The phone app also works well for caller ID from clients.
What do you dislike about the product?
I don't like how often the interface changes. It is maybe twice per year now which can be frustrating once I get comfortable with it.
What problems is the product solving and how is that benefiting you?
It allows great tracking of my own metrics and KPIs as well as of performance.
User-friendly tool to streamline sales operations
What do you like best about the product?
Extremely user-friendly which helps with adoption rates.
What do you dislike about the product?
Constant changes in pricing and what's included in tiers.
What problems is the product solving and how is that benefiting you?
A more user-friendly CRM and sales tool.
Best CRM By Far
What do you like best about the product?
The automation in HubSpot is fantastic and easy to use
What do you dislike about the product?
sometimes it's a little bit difficult to input so much information just to add a contact or company
What problems is the product solving and how is that benefiting you?
client management is so much easier than having lists and spreadsheets- everything all in one place makes organization and scheduling easy.
It is a wonderful tool to keep track of clients
What do you like best about the product?
Everything is organized and easily available
What do you dislike about the product?
it has a huge learning curve compared to Salesforce
What problems is the product solving and how is that benefiting you?
The time it takes to relisten to past call conversations to know how to proceed. AI gives a summary of those calls
Very intuitive CRM
What do you like best about the product?
It's super intuitive compared to Salesforce. You can practically use the CRM as is from the box. Having marketing hub and sales hub in one system is super easy. Our users are finding that they can figure out how to do things more easily and can process deals faster.
What do you dislike about the product?
While it's intuitive, there are limitations to this system. We have a complex selling motion so we like to have a lot of customizations which is where we hit a roadblock. But with lots of customizations also comes with technical debt when people leave.
What problems is the product solving and how is that benefiting you?
It's fast, effective and intuitive
HubSpot: The world's greatest CRM
What do you like best about the product?
It's easy to log emails, it is easy to track my clients, have all my information organized in one place, and it is very user friendly with the app.
What do you dislike about the product?
The fact that everything has to be added via contacts, that does make it annoying when people leave or move locations.
What problems is the product solving and how is that benefiting you?
Making my CRM system more powerful, more useful, and honestly being a lot more user friendly when switching from free agent I have noticed a big difference.
Easy to use, easy to learn
What do you like best about the product?
The UX and Navigation is easy and digestible.
What do you dislike about the product?
It's more about being an expert with the tool. I know it would take a bit more time to learn how to optimize it best which I don't have a lot of during my day to day
What problems is the product solving and how is that benefiting you?
Visitbility and organization
CRM game-changer
What do you like best about the product?
Being able to schedule follow up with customers
What do you dislike about the product?
Some dashboards can be hard for the sales counselors to navigate their meetings
What problems is the product solving and how is that benefiting you?
It is helping us to not lose track of potential customers and ensures we are doing proper follow up.
Easy Setup but Needs Better Integration
What do you like best about the product?
I find HubSpot Sales Hub particularly valuable because it sends reminders to follow up with customers, which is a crucial aspect of my sales activities. This feature ensures that I can consistently engage with customers who haven't completed necessary paperwork, ultimately helping me maintain meaningful connections and driving the sales process forward. Additionally, I appreciated how easy the initial setup of HubSpot Sales Hub was, allowing me to get started without any complexity. The ease of use affirms my confidence in recommending this product highly, as reflected by my rating of 10 on a scale from 1 to 10.
What do you dislike about the product?
I often find that HubSpot Sales Hub never links everything correctly to update. This is particularly problematic as it connects to my PSA for sales but fails to update correctly for my customer. Additionally, I find the phone application cumbersome and it could be more user-friendly.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me follow up with customers by sending reminders, though I face challenges with it not linking updates correctly to my PSA and customers.
The quoter has helped us speed up our processes.
What do you like best about the product?
I best like the ease of locating quotes using asset ID#s and Deal names.
What do you dislike about the product?
I dislike the inconsistencies of the links that we send out to customers as well as the occasional site crashes.
What problems is the product solving and how is that benefiting you?
Hubspot is quoting assets for us and allowing us to track that data easier.
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