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    Courtney T.

Easy to Use and works great

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the organization and simplicity of the software
What do you dislike about the product?
I wish it had time zones and organized numbers that way in queues and calling lists
What problems is the product solving and how is that benefiting you?
It keeps data organized and provides sale structure CRM


    Tanisha S.

Its been an amazing experience using the tool.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Being in sales, it's been a lifesaver to keep everything organized, while still giving me the flexibility to make quick changes when needed.
What do you dislike about the product?
Nothing for now, but one area for improvement could be adding more automation when creating tasks, so users don’t have to fill in all the fields manually.
What problems is the product solving and how is that benefiting you?
It’s helped eliminate a lot of the manual work involved in tracking my daily activities and long-term data. The reporting feature makes it easy to understand everything at a glance. It’s where all my data lives, I honestly can’t imagine how time-consuming things would be without it.


    Dimitris P.

Great for Streamlining Sales Outreach, But Watch Deliverability”

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and intuitive interface make it incredibly simple to manage my sales outreach. I especially appreciate the Sequences feature, which helps streamline follow-ups and improve response rates. The CRM is well-structured, and the ability to track emails, schedule meetings, and automate parts of the sales process really boosts productivity. Integration with Gmail and the visibility into engagement metrics are also very helpful.
What do you dislike about the product?
While the platform is very useful, high-volume outreach sometimes leads to email deliverability issues, including potential spam flagging. It would be great if there were more built-in safeguards or recommendations to prevent this. Additionally, some of the reporting tools could be more customizable, especially when dealing with complex sales pipelines.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps centralize my outreach efforts, making it much easier to manage follow-ups at scale without letting leads fall through the cracks. The automation tools, especially Sequences and meeting links, save significant time and reduce manual work. It also solves the problem of scattered communications by keeping all interactions logged and accessible in one place. This has led to better organization, higher engagement rates, and improved visibility into what’s working and what’s not in our sales process.


    Vishal C.

A CRM with all the Facilities and Flexibilities

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot gives us the ability to create lists, run sequences, build reports from scratch, and add custom fields effortlessly. It serves as a central hub where we can access companies, contacts, emails, calls—everything in one place.

One standout feature is its duplicate detection for companies and contacts, allowing us to merge records seamlessly. Their 24/7 customer support via chat and call has been extremely reliable.

Our operations team has been using HubSpot daily for over two years. It integrates smoothly with all major databases and LinkedIn. The platform is incredibly user-friendly, quick to implement, and makes our day-to-day work significantly easier.
What do you dislike about the product?
Nothing to Dislike when you have a platform like HubSpot.
What problems is the product solving and how is that benefiting you?
HubSpot is helping in our day-to-day Operations and sending reports to teams and building custom reports, and helping us to manage our Inbound Leads and Outbound Leads. Running Email Campaigns for Events. We can see how sales representatives are doing their outreach and common CRM for the Information and Customer Database. Custom fields creation for our flexibility and the Use of Data Points for building custom reports and usage of HubSpot make our Sales and Marketing life way easier.


    Security and Investigations

Powerful user friendly CRM

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The sales workspace organizes everything our sales team needs to track in one place. Reducing the need for multiple reports and dashboards. Lead routing and tracking has become more streamlines using the lead object.
What do you dislike about the product?
Activity filtering can be difficult when you want to get specific. Between HubSpot objects the filtering capabilities are not consistent
What problems is the product solving and how is that benefiting you?
Easier to track contacts -> leads-> deals. We have visibility into the stats we need to hold the sales team accountable


    Haley K.

HubSpot Sales Hub keeps our pipeline organized and our team aligned

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub has made a huge difference in how we manage leads, track deals, and collaborate as a sales team. The CRM is clean and intuitive, and the automation features save us hours every week—especially with tasks like follow-ups, email sequences, and deal tracking.
What do you dislike about the product?
Some advanced features are only available in higher tiers
What problems is the product solving and how is that benefiting you?
Seamless integration with marketing and service hubs


    Transportation/Trucking/Railroad

Great CRM

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
User freindly easy to keep up with my pipline
What do you dislike about the product?
more integration would be nice maybe a pos feature
What problems is the product solving and how is that benefiting you?
Keeping everything in order as far as tasks


    Computer & Network Security

Hubspot

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot has been a total game-changer for how I manage my workload. As someone juggling multiple customer touchpoints and internal tasks daily, I needed a tool that wouldn’t just store data—but actually work for me.

HubSpot helps me stay on top of everything with minimal effort. I no longer waste time digging through emails, spreadsheets, or random notes. Tasks, follow-ups, and customer details are all organized in one place, and the automated reminders mean nothing slips through the cracks.

It’s easy to learn, easy to use, and honestly kind of addictive once you realize how much smoother your day can be. I save hours each week just by not having to chase down information or manually log activity.

If your workday is feeling chaotic, this is the kind of platform that brings structure without adding complexity. Highly recommend.
What do you dislike about the product?
While HubSpot is incredibly helpful overall, there are a few things that could be improved:

Limited customization in some areas – I’ve occasionally found myself wishing for more flexibility in customizing views or task filters to match exactly how I work.

Workflow setup can feel overwhelming at first – The automation tools are powerful, but getting everything set up the first time can be a bit of a learning curve.

Reporting feels restricted unless you upgrade – Some of the more in-depth reporting features are locked behind higher-tier plans, which can be frustrating if you're trying to get full visibility without scaling up your subscription.

That said, these are minor in the grand scheme of what HubSpot helps me accomplish. The time savings and daily organization it provides still outweigh the drawbacks.
What problems is the product solving and how is that benefiting you?
I juggle hundreds of tickets per day and hubspot helps me keep everything organized


    Hospital & Health Care

Hubspot has everything you can think of when it comes to sales and data analytics.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The contact page includes everything you could need to track a sale from start to finish. The Leads tab, the Deals tab, Book of Business tab, Activities tab, etc.
What do you dislike about the product?
Sometimes the reporting and data is clunky and difficult to filter because the filter options and display seem to be different for different sections within HubSpot.
What problems is the product solving and how is that benefiting you?
Being able to see open deals and meetings that have sales pending is huge. No potential sale slips through the cracks, no sales are lost when they should be won. This means easier tracking of potential sales and more sales revenue.


    Terri H.

Great platform. So pleased we added 3 more brands this year

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
This is by far the most user friendly platform and I have used many over my 15 years doing this.
Everything from setup to deploying the product was fast to pick up.
What do you dislike about the product?
Would love more focus on healthcare clients and companies but it is moving in the right direction.
What problems is the product solving and how is that benefiting you?
constant touching our clients without having to use the marketing platform has been huge. healthcare servers are locked down and this has been successful in email engagement and preparing us for our meetings, etc. with clients.
the prospecting has been very beneficial to our team as well.