Sales Hub Professional
HubSpotReviews from AWS customer
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Centralized Sales Context and Slack Alerts That Keep Our Team Aligned
What do you like best about the product?
HubSpot Sales Hub gives you a solid foundation for managing contacts, companies, and contracts in one place. For a lean team handling renewals and expansions, having all that context centralized is genuinely valuable. The Slack integration is a standout feature for us: automated notifications triggered by specific actions keep the right people informed without anyone having to manually chase updates. Once our team had a few experienced users and someone with revenue operations experience, the platform really started to deliver. The depth is there if you have the people to unlock it.
What do you dislike about the product?
The learning curve is steep. For a small team without dedicated RevOps support, getting up to speed takes real time and effort. A lot of the platform's potential goes unused simply because there aren't enough hours or hands to configure and leverage everything it offers. It's a powerful tool, but it's built for scale, and smaller teams can feel like they're only scratching the surface.
What problems is the product solving and how is that benefiting you?
We use it primarily for renewal and expansion tracking, executive business review prep, and keeping contact and company data organized. It's become the source of truth for anything contract-related on our customer success side. The Slack integration helps us stay on top of triggered actions without adding manual overhead, which matters a lot when the team is small and everyone's wearing multiple hats.
Love the Phone App’s Business Card Scanner
What do you like best about the product?
Business card scanner on the phone app saves time
What do you dislike about the product?
Constantly automatically logged out of the email tracking feature, and it alerts you to an email being opened when I'm the one opening it instead of the receptient
What problems is the product solving and how is that benefiting you?
Helps track overall numbers of contacts with a company and what amount of work that translates to
Fast, Easy to Use, and Packed with Built-In Features
What do you like best about the product?
The ease of use is amazing. It’s fast and comes with plenty of built-in features, which makes it really convenient to use.
What do you dislike about the product?
The token marketplace feature feels a bit low-end. There also aren’t many commercial dialer (speed dialer) partners available.
What problems is the product solving and how is that benefiting you?
The task tracking and the speed of creating follow-ups are great. I’m in the solution every day and rely heavily on the sales task features.
Flexible Meeting Scheduler with a Handy Activity Feed
What do you like best about the product?
I like the flexibility of the meeting scheduler, and the Activity feed.
What do you dislike about the product?
There is not much I dislike about the Sales Hub at the moment.
What problems is the product solving and how is that benefiting you?
It helps schedule meeting in an organized with for individuals, groups, and as round robin.
It helps to have the activity feed in place to keep track of actions taken by / for one's contacts.
It helps to have the activity feed in place to keep track of actions taken by / for one's contacts.
User-Friendly HubSpot with Amazing AI and Fast, Helpful Support
What do you like best about the product?
What I like most about HubSpot is how user-friendly it is for marketing professionals. With other CRM tools, I often find them hard to understand; they come with millions of options, which can make it overly complex to find what I’m actually looking for. On top of that, HubSpot’s AI functionality is absolutely amazing. When I ask questions, I don’t feel like I’m talking to a bot, and it genuinely helps me solve my challenges without needing to escalate anything to their support team. And when I do need support, they’re great to work with and very fast. Overall, I’m happy to be sailing on the HubSpot boat again.
What do you dislike about the product?
The only thing that comes to mind is the pricing difference between the starter package and the professional package. It's an insane increase (from €20/mo to €880/mo which makes scaling for a smaller business quite challening. It would be great if there was a package in between.
What problems is the product solving and how is that benefiting you?
I can easily create my own reports, get a clear overview of how my campaigns are performing, and share these insights with the wider business as well.
Seamless Analytics, Easy Setup
What do you like best about the product?
I use HubSpot Sales Hub for prospecting, and what I really like is having the analytics. It makes my job a lot easier by showing where deals are throughout the process, so I can easily identify where bottlenecks are. Also, the integration with other tools we use, like LinkedIn, is seamless. Plus, the initial setup of HubSpot Sales Hub was really easy and straightforward.
What do you dislike about the product?
I think the main thing would be, the ability to have notes, calls assigned directly to deals rather than just the contacts and the company pages. Well, right now, if you make a call or leave a note, it would be great if it could be assigned directly to a deal as well.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for prospecting, and its analytics make my job easier by showing where deals are in the process so I can identify bottlenecks.
Streamlined Our Sales Pipeline, Effortless Team Collaboration
What do you like best about the product?
I really like how HubSpot Sales Hub allows my entire team to be connected in the same pipeline and have tasks assigned, which has been really helpful. It's nice to know if someone else is working on a task that I would normally handle, preventing duplicate work. The software also allowed us to seamlessly transition from using Excel sheets for our pipeline to having a formal sales pipeline.
What do you dislike about the product?
I have multiple Gmail accounts, and it's been difficult to have some track emails and some not. It seems I have to have defaults on for all of my Gmail accounts.
What problems is the product solving and how is that benefiting you?
I transitioned our pipeline from Excel to a formal sales pipeline with HubSpot Sales Hub, tracking deals and creating structured follow-ups. It integrates with email and note-taking, and our entire team stays connected in the same pipeline, reducing extra work.
Great Tool for Lead Tracking and Sales Automation
What do you like best about the product?
What I like best about HubSpot Sales Hub is its user-friendly interface and powerful sales automation features. It makes it easy to track leads, manage pipelines, and automate follow-ups, which helps streamline the sales process. The real-time analytics and integration with other HubSpot tools also provide better visibility into sales performance and improve overall team productivity
What do you dislike about the product?
One drawback of HubSpot Sales Hub is that some advanced features, such as deeper automation and reporting tools, are only available in the higher-tier plans, which can become costly for smaller teams. Additionally, customizing certain workflows and reports may require extra time to configure, especially for new users.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of managing leads, tracking customer interactions, and organizing the sales pipeline. It centralizes all sales activities in one platform, making it easier to monitor deals, automate follow-ups, and analyze sales performance. This benefits us by improving efficiency, reducing manual work, and helping the team close deals faster with better visibility into the entire sales process
Sales Process
What do you like best about the product?
Hubspot helps us to bring ongoing optimization to our sales processes to run them as smoothly as possible!
It is easy to use, friendly support team who get back in a reasonable time to fix our issues. There are so many 3rd party software that we can integrate with Hubspot. There are so many advanced workflows that we use for automation to reduce the manual work of our employees and hence boosting the productivity. We run it on a daily basis.
It is easy to use, friendly support team who get back in a reasonable time to fix our issues. There are so many 3rd party software that we can integrate with Hubspot. There are so many advanced workflows that we use for automation to reduce the manual work of our employees and hence boosting the productivity. We run it on a daily basis.
What do you dislike about the product?
probably more functionality in the pro subscription, for example, IVR for calling
What problems is the product solving and how is that benefiting you?
We organize the whole sales process via Hubspot, starting from reaching the prospects via email or calling, scheduling meetings and keeping all the records on the prospect timeline. Creating reports to analyze the data. We create contacts, and accounts as our prospects' profiles, maintaining all necessary information there. We close deals there, integrate invoices for existing customers. In short we are able to track all the customer journey via Hubspot.
User-Friendly All-in-One Platform with Intuitive Dashboard and Deep Analytics
What do you like best about the product?
This platform's best capabilities are its user friendliness compared to the other platforms. Another best thing is that this platform combines marketing automation, CRM, sales pipeline management and customer support tools into a single ecosystem. Their dashboard is very intuitive and clean, and their automation workflows and detailed analytics are deeper. Overall, this platform also helps our team track the leads and measure campaign performance effectively.
What do you dislike about the product?
While this platform is very powerful, one downside is that its pricing is high when trying to scale our number of users. Also, some of their customisation options and advanced-level reporting are available only in higher-tier plans, which is very limited in the basic plans for our team.
What problems is the product solving and how is that benefiting you?
HubSpot solves the problem of having fragmented and disconnected modules, such as sales, marketing and service processes. It helps us to keep the entire lead journey centralised, from doing the initial marketing to acquiring leads. assigning to our sales team and tracking the communication and engagement with the customer via our sales pipeline, this engagement with the customer journey is tracked very effectively. Our overall cross-team collaboration on lead engagement is made effective with this platform.
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