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Yext
What do you like best about the product?
Great team over at Yext. Very supportive.
What do you dislike about the product?
Hard to measure what success looks like. Would like metrics across the industry.
What problems is the product solving and how is that benefiting you?
Updated local store pages
Thank You!
What do you like best about the product?
The customer service is amazing! From signing on with Corey, to working day-to-day with, Kim, and now working on launching pages with Zach and Eva, our experience with the Yext team has been outstanding. They're so knowledgable, easy and efficient to work with.
What do you dislike about the product?
There's not much I dislike. Can't think of anything at the moment!
What problems is the product solving and how is that benefiting you?
NAP, SEO, review management, online reputation, local pages for each of our locations
Great integrated platform
What do you like best about the product?
Yext offers online listings management, reviews, management, local SEO and so much more all within one platform - a great way to condense what could easily be multiple contracts with other companies.
What do you dislike about the product?
Pricing can be steep but worth every penny - no dislikes!
What problems is the product solving and how is that benefiting you?
We've been able to clean up online listings for over 400 locations and have used the Knowledge Manager to control store hours, addresses and other important assets across the full chain.
Easy to use
What do you like best about the product?
Makes compliance approval much much easier
What do you dislike about the product?
Limited functionality and few preapproved posts
What problems is the product solving and how is that benefiting you?
Compliance
Fast Listings & Impressive Performance
What do you like best about the product?
Yext delivered exactly what they advertised. We used their PowerListings service for two locations and have been generally pleased with how quickly the listings were published and their effect on increasing our exposure.
What do you dislike about the product?
It requires a year contract (although it's paid upfront) and it's unclear why anyone would continue the service after the listings are published.
What problems is the product solving and how is that benefiting you?
It helped us get a new location recognized by search engines and raised the validity of its corresponding website.
Recommendations to others considering the product:
There are several competitors in this space and while Yext isn't the cheapest option it is professional and ultimately we chose them for this reason.
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