Bloomreach Engagement - AI-powered Marketing Automation
Bloomreach, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
748 reviews
from
External reviews are not included in the AWS star rating for the product.
Blooming Marvellous
What do you like best about the product?
As a headless CMS it has been straightforward to implement the NHS Digital service catalogue of designs and components into the platform.
What do you dislike about the product?
Spinning up a local version of bloomreach for developers can take a few minutes and has been an issue for new developers using the platform.
What problems is the product solving and how is that benefiting you?
It has supported us deliverying a new web platform on an fast delivery schedule and enabling an extended community of content editors to quickly onboard.
Efficient Omnichannel Tools, Needs Better Reporting
What do you like best about the product?
I use Bloomreach for our email marketing strategies and it helps solve almost everything, from an organized CRM system to segmentation and perfect omnichannel tools. I really like the omnichannel tool and email builder. Creating emails is easy yet professional and takes no time. The omnichannel orchestration helps me to build flows logically and efficiently. The initial setup of Bloomreach was easy and fast.
What do you dislike about the product?
To build reports could be improved
What problems is the product solving and how is that benefiting you?
Bloomreach handles everything for our email marketing, from an organized CRM to segmentation, with tools that save time by making professional emails effortlessly and orchestrating omnichannel flows logically.
Recommendations to others considering the product:
If you need one Platform where all your Data and Customers will be stored and used for Email Marketing Campaigns - Bloomreach is the right one.
Fixed: Many tools, one customer
What do you like best about the product?
Many tools are deployed in order to complete a B2C or C2B transaction and its a big pain point to unify the consumer journey across different systems and visualise it and drive actionables out of it. The capability of Bloomreach to unify these different tools' backend data stacks and empower business to create campaigns which drive conversions at different dropoff points in the journey is unparalleled.
What do you dislike about the product?
Visualisations of different paths taken by consumer between start and end points of a journey.
What problems is the product solving and how is that benefiting you?
Campaigns optimised based on conversion metrices.
End to end funnel analysis and identification of gap areas.
End to end funnel analysis and identification of gap areas.
Bloomreach offers a solution which is intuitive and powerful.
What do you like best about the product?
The UI is informative, and the toolset is easy to use. You can do a lot with the solution, for example, reporting and email communication. Compared to other solutions, the data is more prosperous, as it connects with how customers behave.
What do you dislike about the product?
I don't like that the email template system is either custom all the way (but not very fun to use) or restricted with default code skeleton (but easy-to-use) drag-and-drop UI.
What problems is the product solving and how is that benefiting you?
With Bloomreach solution, we can reach the customers in real-time and give them a personalized experience according to their lifecycle. Our clients' business performance has gone up since utilizing Bloomreach.
Recommendations to others considering the product:
Bloomreach has an excellent set of academy courses available for anyone interested in learning the platform. They genuinely help get to know the system regardless of the type of work you will be doing with the Bloomreach solution.
So easy to use! Manage all your campaigns at one place
What do you like best about the product?
I bit new to online marketing, I have never worked with any program such as Bloomreach etc. I was able to learn all I need in just couple of months. Very intuitive.
I would also like to point out Bloomreach learning center. Every time I had some question I was able to find an answer there.
I would also like to point out Bloomreach learning center. Every time I had some question I was able to find an answer there.
What do you dislike about the product?
Tool, where visually build your email, is not the best. Seems bit outdated and if you know just little bit of HTML just do it all in code
What problems is the product solving and how is that benefiting you?
Client segmentation is straightforward to use.
I like that I can set up my campaigns in advance. So if I want to send come emails on the weekend, I just set it up on Friday and I don't have to worry. Bloom take care about the rest.
I like that I can set up my campaigns in advance. So if I want to send come emails on the weekend, I just set it up on Friday and I don't have to worry. Bloom take care about the rest.
Recommendations to others considering the product:
Just do it! It will make your life so much easier.
All digital options in one link
What do you like best about the product?
I can easily send emails, push, sms, change the content of our website in one place. And then get statistics, for example I don't need anymore excel in order to build reports with pivot tables.
What do you dislike about the product?
Some limitations in the platform. For example, the deduplication function for emails and phones. Unfortunately, some data is not perfect, and this function will be helpful.
What problems is the product solving and how is that benefiting you?
I can manage all common direct marketing channels, and it provides me the opportunity to see the whole picture for each customer and send them the most suitable message at the right moment.
Best marketing CDP ever
What do you like best about the product?
The best of Bloomreach CDP is that you have many integration solutions and great reports and dashboards features. It`s great for Marketers, Analytics, C-Levels, even Support managers who can profit from this thing. And it`s performing so well you will probably pay it off so fast!
What do you dislike about the product?
I don`t like that if you are on a sharable instance of Bloomreach CDP, you will get some troubles with processing something. Personally, i have Import issues all the time
What problems is the product solving and how is that benefiting you?
All great no problems except for the occasional lag
Recommendations to others considering the product:
You need to get their courses if you want to get the best performance
Excellent features
What do you like best about the product?
The diversity of customer segmentations, excellent email visual builder that lets the user add its HTML and personalize the content with Jinja code, and a fantastic variety for actions/flow when creating a scenario.
What do you dislike about the product?
Not able to get unique customers by selecting a property, such as a phone property. Maybe add more features such as for the waiting operator to be triggered at a chosen time in the day (wait till 5 PM).
What problems is the product solving and how is that benefiting you?
Customer segmentation, creating customer profiles based on their interaction with the website, setting up newsletters, push notifications, creating web layers, etc.
Great for power users, others might struggle
What do you like best about the product?
The platform is customizable to support many different use cases. Connections and possibilities are endless.
What do you dislike about the product?
As the platform is a blank slate, it can be difficult for a new user to get running. The system is very easy to get lost into.
What problems is the product solving and how is that benefiting you?
Bloomreach provides us automated emails that we can then send to our segmented audiences. We can use data from different sources to improve our customer experience.
Recommendations to others considering the product:
Know about your use cases before committing.
Tons of possibilities with Bloomreach
What do you like best about the product?
Customizability is great to see. They can serve your creative energy and combine several BR products to the ultimate experience for your customer
What do you dislike about the product?
A lot of separate products to combine makes it expensive.
What problems is the product solving and how is that benefiting you?
Serve our complex environment a flexible frontend
showing 421 - 430