Bloomreach Engagement - AI-powered Marketing Automation
Bloomreach, Inc.Reviews from AWS customer
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Easy to use multi-purpose AI-driven platform
What do you like best about the product?
Easy to use, ok customer support. It used to be better but I think it is going to be better again.
What do you dislike about the product?
Slow sometimes when you upload vouchers or are working with customer properties.
What problems is the product solving and how is that benefiting you?
Working with customer journeys (auto email) and also working with pop-up on site and push and SMS.
The best CRM tool on the market
What do you like best about the product?
One of the most advanced tools on the market. The tool's outstanding support and usefulness is on a completely different level than all other CRM tools I have been using.
What do you dislike about the product?
Sometimes it's a little slow when you send a lot of campaigns
What problems is the product solving and how is that benefiting you?
Advanced personalization, customer segmentation and communication distribution
Quite nice
What do you like best about the product?
Everything is integrated in a single way
What do you dislike about the product?
Is not really friendly in terms of what you see is what you get, yoou need a little acknoledgwe of code to do the templates
What problems is the product solving and how is that benefiting you?
Now everything (data, email sender, etc) are in a single platform
Flexible, Scalable, and Fast!
What do you like best about the product?
Bloomreach eliminates most of the pain points marketers might have with other platforms such as slow load times, inflexibility with integrations & paid add ons for new and innovative features. My team feel motivated and excited to get stuck in with Bloomreach as they finally feel like they're able to action ideas and we're being enabled by, instead of restricted by, Bloomreach.
What do you dislike about the product?
The billing process is a step change away from many providers which can take some time to get used to. There is a steep learning curve for the tool which can be a challenge for more junior members
What problems is the product solving and how is that benefiting you?
Speed to action - following a trade initiative we are able to action and send a campaign within the hour. We don't have to wait for manual lists to be pulled by the BI team, complex segment set ups or restrictions by lack of integrations.
Very versatile platform, unlimited possibilities and great team/support.
What do you like best about the product?
Very flexible, customisable and a great team.
What do you dislike about the product?
Sometimes it can be too technical, however there is always great support on hand to help.
What problems is the product solving and how is that benefiting you?
Bloomreach enables us limitless possibilties for reaching our customers.
Excellent reliable customer support
What do you like best about the product?
They are one of the few martech companies Ive come across that have effective and reliable customer support. They often go above and beyond and are invested in setting you up for success.
What do you dislike about the product?
The platform is highly customized and particular. This allows you to do almost everythign and anything but at the same time, sometimes basic functionality is more complicated than it needs to be.
What problems is the product solving and how is that benefiting you?
Email marketing tool
Seamless campaigns with Bloomreach
What do you like best about the product?
The best and most affordable option on the market! Full channel automation, powerful lifecycle marketing, easy multi-language campaigns, and a user-friendly platform with phenomenal customer support.
What do you dislike about the product?
Honestly I can't think of anything, my expectations are surpassed.
What problems is the product solving and how is that benefiting you?
In a fast-paced environment with last-minute projects, Bloomreach saves us with its visual builders, use case scenarios, and straightforward setup which eliminates the need for extensive checks on dynamic blocks or coding accuracy across devices. This not only sped up campaign creation but also drastically reduced errors.
Amazing to work in compared to other MA tools
What do you like best about the product?
It is so "easy" and user friendly. It has all the functionalities that you need and they actually work. You can spend time being a marketeer and not spend time on bugs and too much code. You can tell it has learned from its forerunners and implemented so many funtionalities and views etc that I have missed in other similar tools (SFMC for example).
What do you dislike about the product?
That more than one person cannot work in the same scenario at the same time.
What problems is the product solving and how is that benefiting you?
Communicating with our users in a smooth way, making it easy to set up scenarios and stick to our CRM strategy without needing to "simplyfy" it due to technical difficulties.
A fantastic CDP, search and merchandising platform
What do you like best about the product?
Great support from the Bloomreach Team
Easy to use for people across the business, regardless of any digital/ecommerce background
Drives great actionable insights
Easy to integrate and train the team in the usgae
Successes straight after launch
Easy to use for people across the business, regardless of any digital/ecommerce background
Drives great actionable insights
Easy to integrate and train the team in the usgae
Successes straight after launch
What do you dislike about the product?
It has struggled sometimes in segmenting data across multiple websites under one account
What problems is the product solving and how is that benefiting you?
Moving the business from B2B to B2C necessitated a greater understanding of our customers, which Engagement has delivered brilliantly.
I love Bloomreach.
What do you like best about the product?
BLoomreach is a platform with all the possebities to deliver a personalized customer experience. If you are an advanced user and like a platform with no limits, BLoomreach is the way to go. To compare. Hubspot is like an Iphone, functions are locked and limited but fairly easy. Bloomreach is like an Android where everything is available and anything is possible.
If I had my own company in the B2C sector, which is where I work atm. I would choose Bloomreach for sure. Best platform I'v worked in and iv worked in a few.
//Marketing Automation Specialist.
If I had my own company in the B2C sector, which is where I work atm. I would choose Bloomreach for sure. Best platform I'v worked in and iv worked in a few.
//Marketing Automation Specialist.
What do you dislike about the product?
Not much tbh.. I feel like Bloomreach offers everything. There is a slight bigger learning curve then any other CRM but when all makes sense, its fantastic.
What problems is the product solving and how is that benefiting you?
It solves any problem when it comes to automation. You could basicly think how far you want outside the box when it comes to personalisation and automation. when you have a final plan and a marketing plan/strategy to implement, you know that somution will be possible inside the platform. THere is not much that I havnt been able to do.
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