Glean Work AI Platform
GleanExternal reviews
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Google for Work
What do you like best about the product?
Any software developer knows how much you depend on Google to find answers to your questions from multiple sites - and Glean is the Google of your work. Being able to search internal Zendesk, Slack, Jira, Confluence from a single place makes this the go-to tool I use for answers every single day.
What do you dislike about the product?
Quoting doesn't always work properly, for some reason.
What problems is the product solving and how is that benefiting you?
Glean helps solve all my problems by aggregating search functionality across the many internal tools we have into a single location. Instead of searching many different places Zendesk, Confluence, Jira, Slack, Gmail etc, I just search on Glean.
Smooth Search experience
What do you like best about the product?
Pretty impressive idea. No need to search for the same thing in 10 places anymore. Plus, I don't need to always know the right place to be searching something like Slack, Confluence and / or other collaborative spaces.
What do you dislike about the product?
Pretty impressive so far. It would be nice to see integrations with more third party applications.I don't have any major complains fo far. Good luck and happy building!
What problems is the product solving and how is that benefiting you?
Same as mentioned in review
Glean is nothing but GOOGLE !!
What do you like best about the product?
Anything and everything can be searched here , very fast and efficient to use, have never come across such a product where with just a single click you can get all of the things of that org.
My everyday friend in work ! :)
My everyday friend in work ! :)
What do you dislike about the product?
I don't dislike anything , just want more filters for the specific things to be looked into
What problems is the product solving and how is that benefiting you?
With just a single click I am able to get all of the things of that org. Helping with all the research that I do on daily cases , Need not have to look around several applications. It's a single too for all the applications!
My everyday friend in work ! :)
My everyday friend in work ! :)
Like google, but for work
What do you like best about the product?
I use Glean DAILY (probably hourly) to help complete tasks. You can write all the documentation you'd like, but without an index finding what instruction can be next to impossible. Glean, however, makes this possible. It indexes our entire org, so answers are just a moment away!
What do you dislike about the product?
I wish I had something to say about disliking Glean, but I don't!
What problems is the product solving and how is that benefiting you?
Answers and examples right at my finger tips
Absolutely essential tool for everyone where you can find the answer to anything in seconds!
What do you like best about the product?
So every product in this space claims, "We are the Google for enterprise search". Glean is the first company where this claim is 100% true and MORE.
Glean searches so much over so many different platforms that it takes seconds to find the answer when someone asks me a question.
Zendesk Tickets, Slacks, Confluence, Gdrive, and so much more are just seconds away, and the best part is that Gleans search is faster than the native products search.
For example, "Hey, can you find the latest roadmap deck for X product?".. Turn to Glean, and I find results in Gdrive, Slack, and more.
"What about that thing we emailed about last year?" Glean manages to produce the lost email like magic every time.
It's honestly one of the tools I use themost every single day.
Glean searches so much over so many different platforms that it takes seconds to find the answer when someone asks me a question.
Zendesk Tickets, Slacks, Confluence, Gdrive, and so much more are just seconds away, and the best part is that Gleans search is faster than the native products search.
For example, "Hey, can you find the latest roadmap deck for X product?".. Turn to Glean, and I find results in Gdrive, Slack, and more.
"What about that thing we emailed about last year?" Glean manages to produce the lost email like magic every time.
It's honestly one of the tools I use themost every single day.
What do you dislike about the product?
Absolutely nothing; Glean has been flawless in our deployment.
What problems is the product solving and how is that benefiting you?
Finding data across multiple internal tools and platforms where data typically is siloed. It aids with productivity and makes you seem like a knowledge wizard.
Amazing tool for finding what you need
What do you like best about the product?
Very simple and easy to use. Let's me search across multiple data points in my company's inventory to find what I need when I need it.
What do you dislike about the product?
Nothing. it's simple to use and get's the job done.
What problems is the product solving and how is that benefiting you?
Helps me find the right information in a quick amount of time. I can find everything I need with a few words of type.
My Default Search for all my Apps
What do you like best about the product?
I love Glean's incredibly intuitive searching UI. It allows me to search across all my internal knowledgebase articles and documents so I have the best possible results when I need information.
What do you dislike about the product?
The way Glean indexes my results can improve a bit. There are some articles I always have trouble finding even with Glean.
What problems is the product solving and how is that benefiting you?
Every day there's another reference article or source of truth document that gets produced. Instead of having to jump back and forth between this information, Glean makes it extremely intuitive to rank the results and get to exactly what I need.
Great search solution for the modern workspace
What do you like best about the product?
As more and more of the information I need daily is now spread across slack, confluence and GSuite, having Glean as a one-stop-shop for all my search needs has made my life much easier.
In addition, the quality of results is great.
In addition, the quality of results is great.
What do you dislike about the product?
So far, I can't think of things that I don't like.
What problems is the product solving and how is that benefiting you?
Glean helps me find the information I need, whether in slack, GSuite or Confluence, and provides very accurate results that help save me a lot of time during the day.
Simple and easy to use
What do you like best about the product?
I really enjoy the fast Glean is integrated with all the different apps I use on a day-to-day basis (GCal, Confluence, etc). It's a nice single place to find anything I need. The search function usually returns pretty relevant content for what I need. Additionally, the UX is pretty good; UI feels snappy and responsive
What do you dislike about the product?
I'd like to see more "smart suggestions." The suggestions on the homepage were generally just my history, which isn't super helpful.
What problems is the product solving and how is that benefiting you?
Glean seems to be solving the lookup problem, where that file or page you're looking for is hidden in an app and you don't want to open up all the apps you've ever worked in to find it.
Way more useful than I thought it would be
What do you like best about the product?
Incredibly easy to use, and it has top-tier speed and performance. Saves me so much time searching for things across multiple systems.
What do you dislike about the product?
There really aren't any downsides that I've found so far. My only complaint is that more of our systems aren't integrated yet.
What problems is the product solving and how is that benefiting you?
Glean is helping to consolidate knowledge from many distributed systems and services into one easy-to-use location. It saves you so much time and effort trying to find playbooks, wikis, previous slack messages, and even recordings in google drive.
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