Most of the users are using this because of the migrations from the traditional VPN to this next generation of GP services.
Zscaler Private Access (ZPA)
Zscaler, Inc.External reviews
141 reviews
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External reviews are not included in the AWS star rating for the product.
Zscaler Private Access – Pretty solid, but not perfect
What do you like best about the product?
Honestly, the best thing about ZPA is that it just works (most of the time). No need for a clunky VPN, and the security is top-notch with the zero-trust setup. Once it’s configured properly, users can access apps directly without dealing with unnecessary network hurdles. Also, the cloud-native approach means you don’t have to mess with extra hardware, which is a huge plus. The browser-based access for unmanaged devices is a lifesaver too. Overall, it’s a great way to secure remote access without too much hassle—when it’s working right.
What do you dislike about the product?
Setting it up can be kinda painful, especially if you’re new to zero-trust concepts. The policy configurations aren’t super intuitive, and troubleshooting is not always straightforward. There’s limited visibility into the backend, which makes fixing issues a bit annoying. Also, sometimes the connection just drops for no obvious reason, and it can take a while to figure out why. Support is okay but not the fastest, so if something breaks, you might be stuck waiting. And if you’re dealing with older applications, good luck—some just don’t work well without a workaround. It’s solid once it’s up and running, but getting there takes some effort.
What problems is the product solving and how is that benefiting you?
With ZPA, I don’t have to worry about connecting to a full corporate network—it just gives access to the specific apps I need, which makes things way more secure. It also prevents lateral movement, meaning even if a device is compromised, an attacker can’t easily jump around the network.
Zscaler Review
What do you like best about the product?
Zscaler Private Access is very secure and easy to use. it filters unwanted url and produce impactful results.
What do you dislike about the product?
It blocks some websites and sometimes it also redirect to another url as well and over authentication.
What problems is the product solving and how is that benefiting you?
It blocks the unwanted access feom the laptop and vulrablities as well.
secure and seamless remote access
What do you like best about the product?
provides a zero trust architecture, ensuring secure remote access without exposing internal applications to the internet
What do you dislike about the product?
troubleshooting can be complex due to cloud based nature
What problems is the product solving and how is that benefiting you?
secure remote connections for our team
It is very cost effective and works as a very good alternative of vpn
What do you like best about the product?
Secure acces i.e ZPA provides direct, one-to-one connections between authorized users and applications.
What do you dislike about the product?
Complexity in configuration for less technical users
What problems is the product solving and how is that benefiting you?
Providing secure, direct access to private applications hosted on a corporate network for remote users, without requiring them to connect to the corporate VPN,
Whenever we need to upgrade the users, it increases immediately
What is our primary use case?
How has it helped my organization?
It provides national security and a great user experience. It's very beneficial.
What is most valuable?
It provides security and has a great service user experience. The scalability is amazing. Whenever we need to upgrade the users, it increases immediately.
What needs improvement?
There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time.
For how long have I used the solution?
We have been using it for the last two years.
What do I think about the stability of the solution?
The stability is good. It's average, you can say. There are some bugs which need to be resolved.
What do I think about the scalability of the solution?
The solution is highly scalable.
How are customer service and support?
The customer service is really good. It's about nine out of ten, you could say.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The cost has increased now. Before, it was less expensive. Now it's higher. I would rate it a seven out of ten. It is expensive.
What other advice do I have?
Since it is an estimation solution, we have to use it.
I'd rate the solution eight out of ten.
Great network security product
What do you like best about the product?
Its easy to use for end user and scalable solution than other VPNs.
What do you dislike about the product?
Its little difficult to troubleshout as reuquired to check diffirent aspects in diffirent enciornments.
What problems is the product solving and how is that benefiting you?
With cisco anyconnect it was required more administration and time to check the issues with user but with ZPA its less administration and quicly scalable.
Zscaler is a very good tool, but has a learning curf
What do you like best about the product?
I like the possibilties Zscaler has to offer. Whenever you are used to the portal and know your way around you can configure literelly anything you can think of.
What do you dislike about the product?
The Zscaler support is bad. We had to contact them for multiple cases, but they never came with a good solution and till now we always figured it out ourselves.
What problems is the product solving and how is that benefiting you?
It allows us set posture checks for devices and if they are compliant and an authorized user is signed in the user can get acces to internal resources.
Great security tool
What do you like best about the product?
Provides security to the internal tools of the organisation. Bars unauthorised access of individuals or organization. It has many authentication features which helps in protection of data and tools.
What do you dislike about the product?
It is a bit time taking , apart from that it requires a good connection. Apart from that it works fine.
What problems is the product solving and how is that benefiting you?
It helps in providing security to the network connections and other data. It helps in replacing VPN and barring unauthorised access to the organization's data making the data secure and safe from threats and malware.
My remarkable experience with Zscaler Private Access.
What do you like best about the product?
It enables fast and secure access and control to private applications.It protects our organization sensitive data from security threats.It ensures that only authenticated user's can have access to authorized applications.
What do you dislike about the product?
I got no disregards for this tool as it suits all my needs.
What problems is the product solving and how is that benefiting you?
It helps to improve or rather elevate our organization security posture.It helps to streamline and simplify all our IT operations.It is reliable tool for threat protection.
Easy to deploy and more secure alternative to VPNs
What do you like best about the product?
It requires no hardware infrastructure for secure remote access service and more secure alternative to VPNs
What do you dislike about the product?
It requires network migration for an enterprise network
What problems is the product solving and how is that benefiting you?
ZPA service enables organization to provide secure access to application and services
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