My primary use case for Zscaler Private Access (ZPA) is VPN replacement and zero trust access. I use Zscaler Private Access (ZPA) to give authorized users policy-based one-to-one connectivity to specific internal applications in our data center or cloud environments. I also use Zscaler Private Access (ZPA) to secure our hybrid cloud environment. For instance, when a developer needs to access a private staging server used in AWS, they connect directly through the closest Zscaler service edge. This makes the application invisible to the private internet, ensuring only the specialist can reach it.
Zscaler Private Access (ZPA)
Zscaler, Inc.External reviews
133 reviews
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External reviews are not included in the AWS star rating for the product.
Convenient, Always-On Access with Room for Speed Improvement
What do you like best about the product?
I really like that Zscaler Private Access is automated. It's turned on by default, which is a very interesting feature because when I'm using different software, I usually have to connect and disconnect, which can be a hassle. But with Zscaler Private Access, it's automatically opened and it never turns off for any reason. So it's always turned on automatically, which is great. I don't have to do anything.
What do you dislike about the product?
One thing I don't like about Zscaler Private Access is how much it affects my Internet speed. Normally my speed is about 30 to 35 megabits per second, but when using this, it drops to about 5 megabits per second. So, the speed is downgraded significantly.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves the problem of having to physically visit the site every day. With this VPN, I can access the required websites from home, and the connection is set up automatically.
Easy to Use, Quick Updates with Minor Sync Delays
What do you like best about the product?
I like that Zscaler Private Access is easy to use and understood. Once I assign the profile for the user, it's updated and responds quickly. The initial setup was simple for my team.
What do you dislike about the product?
Sometimes it takes a lot of time to sync the profile rules.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access resolves many company issues, is easy to use, and allows for quick profile updates, improving response speed.
Fast Whitelisting with Room for Improvement
What do you like best about the product?
I like the fast reflection in whitelisting and blacklisting and controlling user URLs access. It helps solve the issue of controlling what end-users can access, making them more productive. The setup was pretty easy to initiate too.
What do you dislike about the product?
In whitelisting, sometimes it requires whitelisting another sub links to work, which I think needs to be improved. Applying sub categories or suggestions when whitelisting URLs to make things work would be helpful.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for controlling end-user traffic and logging for incident analysis. It solves controlling what end-users can access, making them more productive.
Fast Whitelisting, Efficient Security
What do you like best about the product?
I like that Zscaler Private Access is fast and reliable. Whenever I whitelist or blacklist a link, it reflects right away. I also appreciate the logging review features that let me check on user activity. It doesn't affect production, and if there's an urgent action like whitelisting a tool or URL related to the client, it doesn't take time.
What do you dislike about the product?
I don't like when you whitelist a URL, it doesn't fully work. You still need to whitelist other sublinks to make the URL or tool fully loaded or productive.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for controlling and securing traffic, addressing security and productivity concerns, and preventing access to non-work URLs. It updates whitelists/blacklists quickly, ensuring that urgent actions don't impact production.
Secure, Scalable, and Effortless to Use
What do you like best about the product?
I really like the scalability and reliability of Zscaler Private Access. It's pretty fast when you blacklist or whitelist a link, and the changes reflect on all devices or users, even for those working from home. This makes it really convenient. The setup was easy, too, with no issues during configuration. I just had to push the configuration and profiles on our production floor, and it worked smoothly.
What do you dislike about the product?
Currently i dont have any dislikes
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to prevent users from accessing unauthorized or unrelated work links, addressing security concerns and blocking non-work related websites like social media and suspicious links.
Secure and Fast Remote Access with Smooth Setup
What do you like best about the product?
I like that Zscaler Private Access is secure and fast. The remote access feature works well for me. The initial setup was pretty smooth and easy.
What do you dislike about the product?
Nothing bad.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for secure and fast remote access, enhancing privacy and security.
Secure and Seamless Access with Cloud-Native Advantages
What do you like best about the product?
I really appreciate Zscaler Private Access for its ability to remove lateral movement, which helps me use my apps smoothly. Additionally, its cloud-native approach offers a superior user experience, and I found the initial setup to be very easy.
What do you dislike about the product?
Nothing at all
What problems is the product solving and how is that benefiting you?
Zscaler Private Access resolves network security problems and removes lateral movement, allowing me smooth access to applications with a secure, cloud-native approach that enhances user experience.
Reliable and Efficient Remote Access with Minor Connection Hiccups
What do you like best about the product?
I like that Zscaler Private Access has had zero downtime so far and is fast and stable. It's safe and reliable, as it bans unauthorized access to important applications. The transition managed by the IT team was seamless and didn't take much time.
What do you dislike about the product?
When there is a change of network, the Zscaler Private Access application keeps on connecting and disconnecting, which is quite a nuisance during work. Seamless connection even after a change of network or longer sessions per user should be deployed. Further, there should be an option to mute the constant notifications.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to connect to my office network remotely. It securely connects me to required applications without unauthorized access. The traditional system was quite old and created bottlenecks including the slow response and failure during high traffic. The traditional system was quite old and created bottlenecks including the slow response and failure during high traffic.
Zero trust access has secured hybrid work and now provides seamless app connectivity
What is our primary use case?
How has it helped my organization?
Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet. It effectively eliminates lateral movement as users are only connected to the specific application they are authorized to use rather than the entire network segment.
Zscaler Private Access (ZPA) is highly stable. The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience that is far more reliable than our old hardware-based VPN concentrator.
Zscaler Private Access (ZPA) is elastically scalable because it is a software-defined perimeter and not an appliance-based solution. I can instantly scale to support thousands of additional users without needing to upgrade any physical hardware.
What is most valuable?
The best features are the AI-powered app segmentation that automatically discovers our applications. This saves a massive amount of manual configuration time and helps me build granular access policies much faster.
The app segmentation feature helps my team improve employee experience while giving our IT team peace of mind. It is truly a productivity tool that removes the clunkiness of a VPN. The initial discovery of legacy applications during setup can sometimes take more time to fine-tune, which is the only minor limitation.
What needs improvement?
Zscaler Private Access (ZPA) could be improved by making troubleshooting for specific mobile devices such as iPhones more intuitive, as identifying the root cause for mobile connectivity issues can sometimes be complex. The major improvement opportunity I would highlight is the troubleshooting functionality for mobile devices.
For how long have I used the solution?
I have been using Zscaler Private Access (ZPA) for about three years to provide our distributed workforce with secure, seamless access to our internal applications.
What do I think about the stability of the solution?
Zscaler Private Access (ZPA) is highly stable. The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience that is far more reliable than our old hardware-based VPN concentrator.
What do I think about the scalability of the solution?
Zscaler Private Access (ZPA) is elastically scalable because it is a software-defined perimeter and not an appliance-based solution. I can instantly scale to support thousands of additional users without needing to upgrade any physical hardware.
How are customer service and support?
The customer support team is very knowledgeable about the ZTNA architecture and Zscaler Trust Portal provides excellent transparency into the health of the global cloud infrastructure.
Which solution did I use previously and why did I switch?
I previously used a traditional legacy VPN. I switched because the VPN was too slow and hard to manage at scale, and it created a major security risk by putting users directly on the network.
How was the initial setup?
Zscaler Private Access (ZPA) is an incredible enabler for modern hybrid work. The initial discovery of legacy applications during setup can sometimes take more time to fine-tune.
What was our ROI?
I have seen a significant return on investment since implementing Zscaler Private Access (ZPA). The ROI is often cited around 289% over the three years of typical enterprises. The key metrics include a 55% reduction in security breach risk and roughly 1.75 million in annual savings on infrastructure and legacy VPN licensing costs.
What's my experience with pricing, setup cost, and licensing?
Zscaler Private Access (ZPA) is priced on a per-user, per-year basis. While it is a premium investment, the short payback period of about 11 months and consolidation of multiple point products make it very cost-effective in the long run.
Which other solutions did I evaluate?
What other advice do I have?
Zscaler Private Access (ZPA) is a cloud-native service hosted on Zscaler's global cloud platform, which has over 150 points of presence. I use lightweight app connectors hosted in our own private data centers and public cloud like AWS or Azure to create secure inside-out connections to our applications. I use majorly the AWS one.
I purchased Zscaler Private Access (ZPA) through the AWS Marketplace, which allows me to simplify procurement, consolidate billing, and apply my Zscaler spend towards existing cloud commitments.
I would advise those looking into Zscaler Private Access (ZPA) to use the AI-powered app segmentation to automatically discover your applications. This feature saves a massive amount of manual configuration time and helps build granular access policies much faster.
My company relies on Zscaler Private Access (ZPA)'s cloud-native architecture to protect our private applications and sensitive data.
I give Zscaler Private Access (ZPA) a rating of 9 out of 10.
Zero Trust Security Makes Remote Work Effortless
What do you like best about the product?
Zero Trust Security enforces least-privilege access and Seamless, VPN-Free Access without the complexity of a traditional VPN. Those make remote work much smoother.
What do you dislike about the product?
Limited Offline Functionality: the application is only designed for online access, so users may encounter issues if temporarily offline or with unstable internet.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves the challenges of traditional VPNs, such as slow performance, complex management, and broad network exposure. By providing secure, application-level access instead of full network access, it significantly reduces security risks and prevents lateral movement.
It benefits me by enabling reliable, VPN-free access to internal applications from anywhere, improving user experience and productivity. The Zero Trust model and integration with SSO also simplify access management, strengthen security, and make onboarding and offboarding much more efficient.
It benefits me by enabling reliable, VPN-free access to internal applications from anywhere, improving user experience and productivity. The Zero Trust model and integration with SSO also simplify access management, strengthen security, and make onboarding and offboarding much more efficient.
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