For our main use cases for Zscaler Private Access (ZPA), it’s providing us a VPN solution for our clients, connecting to data build resources, and providing them security.
Zscaler Private Access (ZPA)
Zscaler, Inc.External reviews
141 reviews
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External reviews are not included in the AWS star rating for the product.
Secure access without VPN hassles
What do you like best about the product?
Zscaler Private Access provides fast, secure access to internal apps without using a traditional VPN. It improves productivity and ensures strict access control through its Zero Trust model, which is essential for maintaining client data security.
What do you dislike about the product?
At times, Zscaler Private Access feels more like an extra step than a benefit. When internal apps don’t load properly or access is denied for no clear reason, it disrupts my workflow. The tool doesn't always feel helpful in day-to-day tasks, especially when working on low-risk or routine activities
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves the problem of secure remote access to internal apps without using a VPN. It improves data protection, reduces access delays, and helps maintain client security compliance in my role
ZPA in Action: A Deep Dive into Zscaler’s Zero Trust Solution
What do you like best about the product?
ZPA doesn’t rely on traditional VPNs. Instead, it connects users directly to applications—not the network—minimizing lateral movement and reducing the attack surface.
What do you dislike about the product?
Figuring out why something isn’t working can be confusing. If your internet is down, you can’t access your apps.
What problems is the product solving and how is that benefiting you?
Traditional VPNs give users full access to the network, which can be a security risk and often slows things down but ZPA provide application base networking which does not slow my system down.
its one of the Best VPN i have worked
What do you like best about the product?
Seamless Remote Access
Ease of Use & Scalability
No Hardware Dependency
Reduces time spent on redundant access mapping and troubleshooting.
Enhances performance by routing traffic through Zscaler’s cloud.
Boosts business productivity by simplifying secure access
Ease of Use & Scalability
No Hardware Dependency
Reduces time spent on redundant access mapping and troubleshooting.
Enhances performance by routing traffic through Zscaler’s cloud.
Boosts business productivity by simplifying secure access
What do you dislike about the product?
still the cisco Jabber is not supporting properly.
Users report slow loading times, latency, and connection delays, especially under poor network conditions or when accessing high-bandwidth internal apps.
The subscription model can become expensive over time, especially for smaller organizations.
Users report slow loading times, latency, and connection delays, especially under poor network conditions or when accessing high-bandwidth internal apps.
The subscription model can become expensive over time, especially for smaller organizations.
What problems is the product solving and how is that benefiting you?
VPN clients require manual updates and maintenance.
Mapping user access to applications is time-consuming and error-prone.
Public-facing IPs and open ports are vulnerable to exploitation.
Benefits:
ZPA enforces least-privilege access: users connect only to specific applications, not the network
Cloud-native and easy to deploy across global sites.
Supports hybrid workforces and IoT/OT device access
Mapping user access to applications is time-consuming and error-prone.
Public-facing IPs and open ports are vulnerable to exploitation.
Benefits:
ZPA enforces least-privilege access: users connect only to specific applications, not the network
Cloud-native and easy to deploy across global sites.
Supports hybrid workforces and IoT/OT device access
Enables secure and seamless connectivity for distributed teams
What is our primary use case?
What is most valuable?
It's challenging to explain which features of Zscaler Private Access (ZPA) are most valuable because the main client is the IT department in our company, and we, as DevOps, are deploying this solution as infrastructure for them. From our case, and as I'm familiar with this tool, the most value is the VPN connection because it provides access for all company members to data builds in a secure way.
Zscaler Private Access (ZPA) does an excellent job offering secure remote access to internal applications for our distributed workforce because it provides a granular way to grant access for specific people with specific applications.
Zscaler Private Access (ZPA) has been very effective in providing operational flexibility during our company's transition to cloud environments, as it helped us significantly, and it was deployed even before we migrated to the cloud itself.
What needs improvement?
Concerning improvements for Zscaler Private Access (ZPA), we have occasional issues, but I don't think they are related to the product itself; they may be related more to infrastructure problems or something else related to the network because it's a network application.
The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this.
For how long have I used the solution?
I have been using Zscaler Private Access (ZPA) for more than three years.
What was my experience with deployment of the solution?
I would describe my experience deploying Zscaler Private Access (ZPA) as very straightforward, but I think it could allow more automatic ways to deploy and configure instead of having to connect to each new instance manually and configure it.
What do I think about the stability of the solution?
We didn’t have any issues with Zscaler Private Access (ZPA)’s stability, availability, or reliability.
What do I think about the scalability of the solution?
I don’t know how Zscaler Private Access (ZPA)’s cloud-native architecture is used for scaling within my company, but we do use something deployed in the cloud, and from my perspective, we only deploy the agent, exactly what we took from the marketplace.
How are customer service and support?
As for support from Zscaler Private Access (ZPA), I might have used it, but it’s primarily handled by the IT team.
Which solution did I use previously and why did I switch?
I know we had something before Zscaler Private Access (ZPA) to address similar needs, but I don’t remember the application name. The decision to move to Zscaler Private Access (ZPA) was possibly because it’s more native in the cloud environment and provides us an easier way to get or configure this.
Which other solutions did I evaluate?
In regard to other solutions I considered before implementing Zscaler Private Access (ZPA), I don’t know because the decision on what to use and what to install came from management.
What other advice do I have?
Regarding the micro-segmentation feature of Zscaler Private Access (ZPA), I can explain less, and I think the IT team who are managing it can explain better.
I don't know how Zscaler Private Access (ZPA) has helped minimize lateral movement within our network because I don't know how to measure this reduction.
Since implementing Zscaler Private Access (ZPA), I've not noticed any changes in the visibility or monitoring of user access patterns because it's not part of our responsibility. We deploy it, and the IT team is configuring and monitoring it, fixing issues if it's working or not.
I'm not familiar with all benefits from using Zscaler Private Access (ZPA) that I haven't discussed, as I am only familiar with the VPN-related functionality and the segmentation which provides granular security access for the clients.
I rate Zscaler Private Access (ZPA) eight out of ten.
Empowering secure remote access and control for distributed workforces
What is our primary use case?
The main use cases for Zscaler Private Access (ZPA) include allowing network access. We use it mostly for private laptops and Macs, and we are also using it for communication between EC2s.
I can provide examples of how it has been effective in the organization. We use Zscaler Private Access (ZPA) to control the communication, mostly for the bands and working groups within the organization itself, so we can have complete control of who can access which resources on Amazon.
What is most valuable?
The features I appreciate the most about Zscaler Private Access (ZPA) are that it is very easy to use, and we have Terraform for it, which makes it even easier and very straightforward.
I have utilized the segment feature, and we call it segmentation, though I am not certain if there is a difference between micro-segmentation and segmentation itself.
It has helped my organization in terms of minimizing lateral movement within the network, and I can confirm that.
What needs improvement?
I have not thought about how Zscaler Private Access (ZPA) can be improved, so I do not have any specific suggestions.
For the next release, I hope to see features that would make Zscaler Private Access (ZPA) even better, but I am quite satisfied with the product, so I am unsure if there is anything better they can implement.
For how long have I used the solution?
I have used Zscaler Private Access (ZPA) for two years now, as I have been with the company for two years.
What do I think about the scalability of the solution?
I have not used Zscaler Private Access (ZPA)'s cloud-native architecture for scaling.
How are customer service and support?
I have not had to use their customer service or technical support.
Perhaps our IT department did, but I have not had any issues since then.
How was the initial setup?
In terms of the setup, I am using Terraform for it, so it is very straightforward. We are using Infrastructure as Code, so I am not certain if there is an interface that can be improved.
What about the implementation team?
I was not involved in the setup as it was implemented before I joined the company.
What was our ROI?
I have found Zscaler Private Access (ZPA) to be very effective at providing operational flexibility during my organization's transition to cloud environments.
Which other solutions did I evaluate?
I do not remember the name of any other solutions that were considered before implementing Zscaler Private Access (ZPA), but there were several POCs conducted before the company decided on Zscaler Private Access (ZPA).
What other advice do I have?
It is pretty straightforward and easy to use. On a scale of one to ten, I would rate Zscaler Private Access (ZPA) a ten.
connectivity with ZPA is very smooth and secure as compare to other legacy VPN methods.
What do you like best about the product?
secure tunneling that too pretty fast as compare to my previous GPVPN process.
What do you dislike about the product?
while having a change of network or any unstability in network, tunnel goes down and that makes me angry as continuity halts for sometime.
What problems is the product solving and how is that benefiting you?
ZPA is solving the problems of access of entire environment for a single user without any other checking of paramenters as enhancing the legacy VPN security to Zero trust network access that too only one application at a time thing which makes it more secure.
It was user friendly.
What do you like best about the product?
Very safe, and prone to online vunerability
What do you dislike about the product?
NA nothing nothing nothing nothing nothing
What problems is the product solving and how is that benefiting you?
Unauthorised access
User-friendly
What do you like best about the product?
Easy to access,Interface is user -friendly and able to understand
What do you dislike about the product?
all good and customer support should be more interactive
What problems is the product solving and how is that benefiting you?
single sign on prblm was resolved by the team quickly
Best Experience
What do you like best about the product?
Mostly I like the scalability, performance. Zscaler Private Access is widely appreciated for its zero-trust architecture and it provide secure, seamless remote access to internal applications without showing the network to external threats.
What do you dislike about the product?
Cost as for smaller businesses, the pricing might feel high compared to traditional VPN solutions. So If it is little bit less it will be the best.
What problems is the product solving and how is that benefiting you?
No, their is no problem except prizing. So everything is good.
Full authentic and reliable
What do you like best about the product?
Its a best solution for the security purpose providing authentication and authorisation. Never faced any glitch till now, always up for smooth flow.
What do you dislike about the product?
Nothing such to dislike about zscaler private access.
What problems is the product solving and how is that benefiting you?
Providing authentication and secure connection with my internal networks.
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