Zscaler Private Access (ZPA)
Zscaler, Inc.External reviews
141 reviews
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External reviews are not included in the AWS star rating for the product.
Secure, Direct Access with ZPA—But Reporting Needs Improvement
What do you like best about the product?
ZPA replaces the traditional VPN and provides more secure while accessing the internal application in cloud or on prem.
ZPA provides connection between user to application directly instead of providing access to the entire network
Micro tunneling for all critical application which is top of this product
SIPA to ZPA
ZPA provides connection between user to application directly instead of providing access to the entire network
Micro tunneling for all critical application which is top of this product
SIPA to ZPA
What do you dislike about the product?
ZPA reporting features is not user friendly . Only last 14 days can be seen and it's very slow while fetching the reports.
Cost is bit on a higher side compared to VPN solutions
Cost is bit on a higher side compared to VPN solutions
What problems is the product solving and how is that benefiting you?
ZPA is very much helpful with the replacement of old VPN's . Instead of providing access to the whole network, it provides granular access to only particular application by minimizing the attack.
Only users who are verified bu authenticating with IDP will have access to the applications
Only users who are verified bu authenticating with IDP will have access to the applications
Seamless, Secure Access with Zscaler Client Connector—No More VPN Hassles
What do you like best about the product?
When all Users install Zscaler Client Connector on their devices/computer/mobile and can then log into application using SAML 2.0)-based SSO credentials with OTP and secure access.
When users request access to an internal application Zscaler Client Connector uses geo-location , Users get seamless access to applications without the hassle of connecting to a VPN and smooth verification. its provides rich analytics and logs, helping admins monitor access and troubleshoot issues effectively.meaning users are never placed on the network. Instead, access is granted based on identity and context, reducing attack surface.
effecting this service is best and using for all the Zscaler private access ,
When users request access to an internal application Zscaler Client Connector uses geo-location , Users get seamless access to applications without the hassle of connecting to a VPN and smooth verification. its provides rich analytics and logs, helping admins monitor access and troubleshoot issues effectively.meaning users are never placed on the network. Instead, access is granted based on identity and context, reducing attack surface.
effecting this service is best and using for all the Zscaler private access ,
What do you dislike about the product?
We have using this services long ago and all the features are up and running , customer support need more improvement.
Some time mobile apps not loading properly. thats need to improve.
Some time mobile apps not loading properly. thats need to improve.
What problems is the product solving and how is that benefiting you?
it monitoring all PCs across the organization, ZPA Browser Access allows users to leverage a web browser for user authentication and application access, without requiring Zscaler Client Connector installed on their devices. most of the services are seamless and we can able to access it with single click.
Best security app lots of Better control and visibility on this app. all the features having Reduced security risks.
the attacker cannot pivot to other applications or network resources and its really best features provided by product.
This protects sensitive data by isolating users from the corporate network and restricting their ability to download or copy information and more on ground , protecting from other attackers. connecting users to specific applications, not the network.Simplifies user access by operating silently in the background, without the need for manual VPN logins or a separate client access and updates on time for this product. overall its been best for using and services.
Best security app lots of Better control and visibility on this app. all the features having Reduced security risks.
the attacker cannot pivot to other applications or network resources and its really best features provided by product.
This protects sensitive data by isolating users from the corporate network and restricting their ability to download or copy information and more on ground , protecting from other attackers. connecting users to specific applications, not the network.Simplifies user access by operating silently in the background, without the need for manual VPN logins or a separate client access and updates on time for this product. overall its been best for using and services.
Great Remote Access, but Zscaler Login Issues Can Be Frustrating
What do you like best about the product?
For user experience: Fast, transparent access to internal apps from anywhere.
For work from home it's best we can connect remotely and connect to internal apps
For work from home it's best we can connect remotely and connect to internal apps
What do you dislike about the product?
Sometimes the zscalar login will not work properly I faced a soft lock issue recently on the login it .I had to raise Ihd for removing the soft lock on my user id
What problems is the product solving and how is that benefiting you?
Zscaler Private Access eliminates the need for traditional VPNs by providing secure, zero-trust access to internal apps. It prevents lateral movement, reduces attack surfaces, and improves performance with seamless, cloud-delivered connectivity for users anywhere.
Strong Security and Zero Trust for Remote Access
What do you like best about the product?
This product is designed with security as a core principle, providing secure access for remote work. It also plays an important role within Zero Trust architecture. Users are able to conveniently access applications that are hosted on-premises.
What do you dislike about the product?
The setup process can be quite complex, and certain important features, such as MFA, often rely on the capabilities of the chosen Identity provider. Integrating with some systems can also present significant challenges. Additionally, this solution tends to be costly, especially for small to medium-sized enterprises.
What problems is the product solving and how is that benefiting you?
For businesses with a significant number of remote employees, this solution offers a managed, secure, and zero trust approach to remote work. Users are able to work on their laptops smoothly without needing to be physically present at the office. The platform includes security features such as a firewall, content filtering, least privilege access, and DLP controls.
Great Security and User Experience
What do you like best about the product?
It has better security and the best user experience and also it also has better visibility and policy control.
As it is cloud - native, it doesn't need any heavy hardware and scalability is very easy.
As it is cloud - native, it doesn't need any heavy hardware and scalability is very easy.
What do you dislike about the product?
The setup for Zscaler is little complex and also the pricing is bit high compared to other competitors.
Since ZPA is cloud based and uses outbound tunnel, good internet connection is always required.
Since ZPA is cloud based and uses outbound tunnel, good internet connection is always required.
What problems is the product solving and how is that benefiting you?
Zscaler Private access network help us connect company apps safely without using traditional virtual private network.
It makes remote access faster and secure.
It makes remote access faster and secure.
Seamless Zero-Trust Access with Zscaler Private Access, but Setup Can Be Complex
What do you like best about the product?
What I like best about Zscaler Private Access is its seamless zero-trust access model that removes the need for traditional VPNs. It provides secure, fast, and reliable access to internal applications from anywhere, without exposing them to the internet. The user experience is smooth, and the centralized policy management makes administration much easier. I also appreciate how well it integrates with identity providers for authentication and how it helps maintain strong security and compliance while keeping performance consistent.
What do you dislike about the product?
At times, the initial configuration and policy setup can be a bit complex, especially for new administrators. The troubleshooting process when users face access issues could also be more intuitive, as logs and diagnostics sometimes require deeper technical expertise. Additionally, occasional latency can occur when connecting to applications hosted in certain regions. However, once properly configured, it performs very reliably and requires minimal maintenance.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access is solving the challenge of providing secure remote access to internal applications without relying on traditional VPNs. It enables a zero-trust security model, ensuring that users only access the specific apps they’re authorized for. This has significantly improved our organization’s security posture while simplifying connectivity for remote and hybrid employees. It has also reduced VPN management overhead, improved performance and reliability, and made onboarding new users much faster. Overall, it’s helped us achieve better scalability, stronger compliance, and a smoother user experience.
Great alternative to VPNs with strong security and smooth access
What do you like best about the product?
What I like most about Zscaler Private Access is that it completely removes the hassle of using a traditional VPN. Once it’s set up, users can securely access internal apps from anywhere without worrying about connecting to the corporate network. The zero-trust approach feels much safer because access is given only to what’s needed. It also integrates nicely with identity providers like Okta or Azure AD, which makes user management simple and one more advantage is it is noticing each and every ethernet connections.
What do you dislike about the product?
If I am being honest, the setup can be tricky at first, especially if you’re new to Zscaler or zero-trust concepts. Some of the policies take a bit of trial and error to get right, and the documentation could be clearer in a few areas. I’ve also noticed occasional delays with authentication when multiple integrations are active. The reporting dashboard is good but could use a few more customization options for deeper visibility
What problems is the product solving and how is that benefiting you?
Zscaler Private Access has helped us move away from traditional VPNs, which were often slow, hard to manage, and required users to connect to the entire corporate network just to access one app. With ZPA, our users can securely connect to internal applications from anywhere without worrying about network configurations or slow connections
Using Zscaler
What do you like best about the product?
What I really like about Zscaler Private Access is how easy it makes remote access without relying on a traditional VPN. You don’t have to connect to a full network—ZPA gives you access only to the specific applications you need, which keeps everything more secure and limits potential risks.
It’s also much smoother for users. You can switch between networks without losing your connection or having to constantly log back in. The performance is noticeably faster too, since traffic doesn’t have to go through a single VPN gateway.
From an IT and security perspective, it’s a huge win. It simplifies access management, reduces infrastructure costs, and helps maintain a true zero-trust environment. Overall, ZPA provides a secure, reliable, and user-friendly way to connect people to the resources they need, no matter where they’re working.
It’s also much smoother for users. You can switch between networks without losing your connection or having to constantly log back in. The performance is noticeably faster too, since traffic doesn’t have to go through a single VPN gateway.
From an IT and security perspective, it’s a huge win. It simplifies access management, reduces infrastructure costs, and helps maintain a true zero-trust environment. Overall, ZPA provides a secure, reliable, and user-friendly way to connect people to the resources they need, no matter where they’re working.
What do you dislike about the product?
While Zscaler Private Access is great for security, it can be a little frustrating at times. The biggest issue I’ve noticed is that it sometimes blocks legitimate sites that really shouldn’t be restricted — for example, Yahoo Sports, which I use for fantasy leagues. It feels like the filtering can be a bit too aggressive.
Performance can also be inconsistent. Sometimes it slows things down or drops the connection unexpectedly, especially when switching between networks. And when something doesn’t work, it’s not always clear why — the troubleshooting process can be confusing.
Overall, ZPA does a good job keeping things secure, but I wish it were a little more flexible and user-friendly. A few tweaks to performance and site access would make it much better to use every day.
Performance can also be inconsistent. Sometimes it slows things down or drops the connection unexpectedly, especially when switching between networks. And when something doesn’t work, it’s not always clear why — the troubleshooting process can be confusing.
Overall, ZPA does a good job keeping things secure, but I wish it were a little more flexible and user-friendly. A few tweaks to performance and site access would make it much better to use every day.
What problems is the product solving and how is that benefiting you?
The program effectively protects our network from hackers and unauthorized access. It makes us all feel safe since we deal with sensitive and personal information
Zscaler Private Access Review
What do you like best about the product?
ZPA enables secure, seamless access to internal applications without the need for traditional VPNs. Once configured, it operates in the background, allowing users to connect effortlessly to company resources.
What do you dislike about the product?
None - There is nothing which I dislike. It works absolutely fine as per my work requirement
What problems is the product solving and how is that benefiting you?
Enhanced Security with Zero Trust Model
Seamless Remote Access
Scalability and Cloud-Native Architecture
Seamless Remote Access
Scalability and Cloud-Native Architecture
Provide Better security
What do you like best about the product?
It offers secure and seamless access to private applications, eliminating the risks typically associated with traditional VPNs.
What do you dislike about the product?
There are frequent concerns about its tendency to experience connection issues, particularly when switching between networks. This can result in sluggish performance, noticeable delays, and a frustrating experience for users.
What problems is the product solving and how is that benefiting you?
This product addresses the issues commonly found with traditional, less secure VPNs by offering quick and secure access to private applications, all while keeping the network protected from exposure.
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