Jamf Pro
JamfExternal reviews
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The right choice for Apple MDM
What do you like best about the product?
Jamf provides an enormous amount of flexibility in how Apple macOS and iOS devices can be managed. It plays nice with Apple's Business/School Manager and completes the workflow for keeping purchased devices managed no matter what happens to them. The scalability from a few dozen to several hundred devices has been relatively straight-forward.
What do you dislike about the product?
There is a steep learning curve when you get to the advanced use cases for the product. Fortunately, there is a community of Jamf admins who are willing to share knowledge and help one another out. Creative solutions abound when browsing the Jamf Nation community.
What problems is the product solving and how is that benefiting you?
Jamf helps us maintain student computer labs uniform and ready for student use. From installing applications to managing which settings can be accessed by students, we are able to provide a consistent experience for our students, meeting the expectations of our teachers.
Most fluent MDM software around!
What do you like best about the product?
Easy management of devices assigned to my peers. Per my role as a support engineer - the ability to find information on the fly on devices is ez pz compared to others I have used, such as WS1.
What do you dislike about the product?
There isn't much room for disliking. Perhaps just improvements in categorization and UI can use a polish to be a bit more up-to-date alongside new macOS upgrades.
What problems is the product solving and how is that benefiting you?
Jamf is helping us keep track of inventory. Helping us manage applications. Helping our users get up and running smoothly in the event of device swaps. Helping us manage our policies and safeguarding company-wide information.
Jamf Pro has proven to be a reliable and vital tool in managing mobile assets at American Airlines.
What do you like best about the product?
Ease of use and setup. We manage several thousand iOS/iPadOS and macOS devices in the enterprise, and Jamf Pro always delivers for us.
What do you dislike about the product?
Nothing to really dislike - the tool is fantastic and the support from the Jamf team has been great.
What problems is the product solving and how is that benefiting you?
Ease of setup for both dedicated and shared devices for users in our enterprise.
The premier apple device management solution
What do you like best about the product?
It's fast, it always has same day support for new versions. It interoperates with Azure AD/MFA very well. Simple automation built into the product, along with a thriving community on github to extend it further.
What do you dislike about the product?
I wish the speed/scalability of the cloud hosted versions were a bit more fleshed out. When we scale up, we have to reach out to get our instance upsized.
What problems is the product solving and how is that benefiting you?
Zero touch deployment for Mac and iOS. Complete automation of the app deployment and platform security from an IT perspective.
JAMF-4ever
What do you like best about the product?
Easy to use. All good we love it. Everybody loves it.
What do you dislike about the product?
None everything is good and so easy to use
What problems is the product solving and how is that benefiting you?
i don't know. Adding printers is hit-and-miss. I don't know.
My Handy MDM
What do you like best about the product?
we are using jamfcloud, and so far the downtime is zero. we always get the latest version without causing any unnecessary downtime.
What do you dislike about the product?
Perhaps , jamf pro not support Windows platform :)
What problems is the product solving and how is that benefiting you?
Should there be any product known issues, jamf support will suggest an alternative way or temporary solution to me.
Jamf Admin for Tufts University
What do you like best about the product?
Jamf Pro has a user friendly interface that is easy to navigate and figure out as a new administrator. I appreciate the simple layout and built in templates that Jamf Pro includes to make configurations easier to create and maintain. I also appreciate the in depth administrator guide they created. It is a great reference manual to learn how to use Jamf and provides an easy way to look up topics as needed.
What do you dislike about the product?
I wish that Jamf Pro would include a way to automatically name devices from within Jamf. Currently, this is a very manual process due to the limitations of options within Jamf in this regard. Would love to see more options for naming both IOS and OS devices. I also wish that the Select All and Deselect ALL buttons in the pre-stage scoping area were either removed or able to be used when filtering the list of devices without it still selecting or unselecting ALL devices. Many users think it will only select the items that have been filtered in the list and is visible, but it actually still selects the entire list, disregarding the filter. This causes confusion and mistakes often by new users.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us distribute apps to devices over the air as well as being able to set settings to better ensure our devices are secure. We have many remote workers and being able to handle most task over the air is extremely helpful to manage devices that are never physically on campus. We are working toward zero touch deployments and look forward to using Jamf Pro to set this up.
Fantastic Product for management of all Apple Products
What do you like best about the product?
Jamf Pro allows for easy access to all the information needed to keep our work macs up to date with quick groups to know what building users are in and if we have to make any changes to the apps allowed on the computers. I love how easy it is so add new applications and policies and the ease at deploying them. I enjoy being able to test out policies to specific users before deploying to all users. I can easily assign specific access to other members of the team without having to worry about them changing something they shouldn't by accident. Being able to create new policies in a test enviroment prior to releasing it on production is a huge help!
What do you dislike about the product?
My gripe with Jamf Pro at the moment is that when you erase a mac and re-image it, it deletes all purchasing info in relation to the mac. I would like the mac to still retain all the data that's been placed in those fields. I'm also having issues where AppleCare information such as purchase date and warrant information doesn't get imported from GSX after integrating it with Jamf Pro. When wiping a Mac using the command in Jamf Pro, the operating system as times does not begin the install and the Mac ends up flashing with the question mark. When troubleshooting remotely, this causes issues as users freak out that their computer has failed.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping with push out new security measures and productivity measures across both Macs and iPhones. We recently deployed Self Service for mobile devices to allow users to install important applications without having to login using their personal Apple ID or create a new one with work email. Ontop of this we have several policies in place to make sure users have the latest version of web browsers to combat zero day exploits. I love that I can easily view from my Dashboard all the devices that have the latest policies and those that are a bit behind since it helps me circle back to those users to make they are set rather than having to check in with everyone.
Excellent support, great company, well designed product that is extensible.
What do you like best about the product?
The Jamf implementation team is exceptional. The Jamf Pro product is best in class while being able to accommodate further via API.
What do you dislike about the product?
Distributed administration via Jamf Site functionality and patch management could be improved.
What problems is the product solving and how is that benefiting you?
Jamf Pro solves the problem of managing Apple devices at scale, as Apple wants you to manage their devices.
Love
What do you like best about the product?
Jamf is amazing. The Support from Jamf Pro is outstanding with helping me with my issue and going above and beyond. The customization that you can do is perfect.
What do you dislike about the product?
I dont have really any negatives. The System is great. Support is great.
What problems is the product solving and how is that benefiting you?
Jamf is solving our mac management system. It has made helpful to easily manage the laptops. I had never used Jamf before and i hsve learned alot on my own. The system makes it easy after some time to understand how it works!
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