Jamf Pro
JamfExternal reviews
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True Gamechanger macOS Management Experience!!
What do you like best about the product?
**Comprehensive Device Management**: Jamf Pro provides robust tools for managing Apple devices across an organization, allowing for seamless deployment, configuration, and maintenance.
**User-Friendly Interface**: The platform's intuitive interface makes it easy for IT administrators to navigate and manage large fleets of devices efficiently.
**Security Features**: With built-in security management, including encryption enforcement, remote lock, and wipe capabilities, Jamf Pro helps ensure that devices remain secure and compliant with organizational policies.
**User-Friendly Interface**: The platform's intuitive interface makes it easy for IT administrators to navigate and manage large fleets of devices efficiently.
**Security Features**: With built-in security management, including encryption enforcement, remote lock, and wipe capabilities, Jamf Pro helps ensure that devices remain secure and compliant with organizational policies.
What do you dislike about the product?
Nothing really bad to say about Jamf experience.
What problems is the product solving and how is that benefiting you?
All our macOS problems.
Jamf is a must have for our business!
What do you like best about the product?
Jamf Pro has amazing customer service. At first I was very intimitated about using it but their customer support put me at ease. They helped me set it up to integrate with our iPads located across the nation. It is easy to use and seting up additional iPads for our sites was a breeze.
We use it every day to keep track of how our sites are using our iPads. I really like the fact that I can see when someone logs into a device. I love using the blueprints as well. They are easy to set up and then use again and again depending on the device needed for each location,
They also have very nice step by step video tutorials to help you through the setup process. I also like attending their online trainings because I learn so much when I do.
I highly recommend them.
Fantastic product!
We use it every day to keep track of how our sites are using our iPads. I really like the fact that I can see when someone logs into a device. I love using the blueprints as well. They are easy to set up and then use again and again depending on the device needed for each location,
They also have very nice step by step video tutorials to help you through the setup process. I also like attending their online trainings because I learn so much when I do.
I highly recommend them.
Fantastic product!
What do you dislike about the product?
It looks intimidating at first glance but all you need to do is call their customer support and/or follow their step by step video tutorials.
Honestly, I can't say I dislike anything about their platform.
Honestly, I can't say I dislike anything about their platform.
What problems is the product solving and how is that benefiting you?
When we first started using them, I'm not sure they had the video tutorials, but that was a while ago. They have really stepped up their ease of use by adding the video tutorials for those of us that need a quick refresher when we go to set up a new device.
Amazing Solution
What do you like best about the product?
The simplicity of the platform and the customer support is amazing
Tickets are responded to swiftly and effectively without having to extensively keep asking questions
Tickets are responded to swiftly and effectively without having to extensively keep asking questions
What do you dislike about the product?
Nothing really !
Pricing could be preferential for uses with higher volumes but really no negatives
Pricing could be preferential for uses with higher volumes but really no negatives
What problems is the product solving and how is that benefiting you?
Managing multiple types of iOS devices across one simple platform
Absolute Game Changer
What do you like best about the product?
Easy management of devices and applications
What do you dislike about the product?
The website has gotten slow after it was updated a couple of weeks ago. Also, we have to update the VPP token more often than expected.
What problems is the product solving and how is that benefiting you?
Managing updates, software installation, inventory management.
Jamf Pro in Higher Education
What do you like best about the product?
Through my job duities I spent a considerable amount of time evaluating Apple MDM solutions. There are many products that can do the job, but none quite as well as JAMF Pro. The interface is extremenly easy to use. The setup and implementation was a breeze. It integrated very well with our instance of Micorsoft Azure for SSO. As the primary Apple support technician, I frequently used JAMF Pro, if not on a daily basis. The defining point though about JAMF Pro is the incredible customer support and the support of the JAMF Nation user community. A+ 10/10 Would reccomend.
What do you dislike about the product?
The one significant downside of JAMF Pro is the cost. There are many other products that are significantly cheaper or are bundled into existing licensing agreements.
What problems is the product solving and how is that benefiting you?
Jamf Pro made it easy for me as the sole Apple support technician to manage over 1,000 devices with little to no stress.
Love Jamf! Makes our day to work so much smoother
What do you like best about the product?
Ease of use, functionality, great information, customer support, daily use.
What do you dislike about the product?
A little complicated to settle into, but great once you fully get adjusted.
What problems is the product solving and how is that benefiting you?
Laptop deployment - with Zero touch, the process has gotten so much smoother!
Patch Management - great native functionality
Inventory Collection
Allows us to see which users are actively using their laptops.
Patch Management - great native functionality
Inventory Collection
Allows us to see which users are actively using their laptops.
Jamf Pro
What do you like best about the product?
Management interface is easy to use
Cloud implementation is straightforward to set up
Product roadmap is informative
Feature releases is timely
Cloud implementation is straightforward to set up
Product roadmap is informative
Feature releases is timely
What do you dislike about the product?
Additional discounted pricing for education customers
Delegated roles/tasks do not have sufficient elevated privileges such as running scripts, require full administrative privileges
Better support for distributed IT vs centralized IT
Better support for wifi environments
Delegated roles/tasks do not have sufficient elevated privileges such as running scripts, require full administrative privileges
Better support for distributed IT vs centralized IT
Better support for wifi environments
What problems is the product solving and how is that benefiting you?
We did not have a unified platform to manage Apple devices/assets owned by the institution.
Benefits:
Single, unified management platform for entire University
Delegated management roles for a distributed IT environment
Standard device policies
Easier to manage application lifecycle
Inventory of enterprise owned Apple devices/assets
Benefits:
Single, unified management platform for entire University
Delegated management roles for a distributed IT environment
Standard device policies
Easier to manage application lifecycle
Inventory of enterprise owned Apple devices/assets
An amazing product for an amazing team
What do you like best about the product?
I would literally be lost with this product. It makes managing my macOS and iOS devices super Straightforward and easy .
What do you dislike about the product?
Feature I do wish it was a little bit bit. Better was the remote Help feature.
What problems is the product solving and how is that benefiting you?
It is helping us solve the management of all of our Apple devices, keeping in one spot. And a easy to use platform
Easy to use and meets the need
What do you like best about the product?
It's simple to use, easy to get devices on the system, and easily implemented across our entire company. Can set it and forget in a lot of cases.
What do you dislike about the product?
Hard to find the login page for the version of Jamf that I use.
What problems is the product solving and how is that benefiting you?
Allowing us to manage our company devices effectively and easily.
No better management for Apple Products
What do you like best about the product?
The speed at which policies/profiles reach machines.
What do you dislike about the product?
OS updates can be tricky without 3rd party tools
What problems is the product solving and how is that benefiting you?
Our setup process for work machines is virtually zero-touch. The only reason it isn't is because our company policy does not allow for it at this time, but jamf is more than capable. With an ever changing work environment, we are able to push updates and policies within minutes to keep our machines up to date.
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