What do you like best about the product?

The feature set, zero day support and their super amazing support and success teams make using Jamf Pro an absolute breeze.

What do you dislike about the product?

Notifications are sometimes hit and miss with content and visibility.

What problems is the product solving and how is that benefiting you?

It's given us the ability to perform zero-touch deployments for new starters, a huge time saver and a better experience for everyone involved. We are sure that every device we deploy has all of the security and compliance policies deployed right from the moment they are turned on!

What do you like best about the product?

Jamf has been managing Apple products longer than anyone else on the market. Not only do they have the best Mac Management system, they also have the largest community: Jamf Nation, where you can ask any Apple management question and get answers from people who deal with them everyday.

What do you dislike about the product?

Sometimes the cloud hosted environment can be slow.

What problems is the product solving and how is that benefiting you?

We are managing about 1000 Macs and 12,000 iOS devices at 150 locations. Anything we can do to cut back on trips to a site helps us greatly.

What do you like best about the product?

I have been using JAMF Software for almost 10 years now. I led districts deploying full one to one device rollouts of MacBooks and iPads back to the days before there even was a product called a MacBook Air and iPads were still very new. I have seen the struggles and rewards of one to one deployments and JAMF has been there every step of the way. As the years have gone by and I continued using JAMF, I watched as it grew in popularity and reliability. Through it all I can honestly say that the company and the product are strong factors in why I have stayed in Mac Administration as many years as I have.

The product itself gets better year by year. In the early days there were some shaky deployment times and bugs, but they have always been quick to patch and offer top level support for any issues that we faced. Nowadays JAMF is day one support and deployment ready. When managing over 6,000 Apple products across 11 sites that is a must! Users want the latest and greatest from Apple, and JAMF makes sure we can offer that but also keep machines compliant and secure with day 1 compatibility. Speaking of compliance, JAMF gives us all the tools we need to make sure our devices are locked down and can only be used by the users we assign them to. We also have all the tools needed to keep their data safe and secure. And if a device goes missing, we can use the toolset in JAMF to lock, locate and recover the device. I honestly cannot say enough positive things about this product and company. The size of deployment I have been able to deploy and refresh yearly would have simply been impossible without JAMF. There maybe other MDM solutions out there, but none of them have the full feature set that JAMF gives me to keep my endusers and machines in a happy state.

JAMF is more than a product though. It’s a family of Mac Admins who love Apple. JAMF is both the company employees and their customers together. We all support each other through the community forum called JAMF Nation. Users can offer tips and support to one another, report bugs or concerns and simply geek out about Apple administration. JAMF employees also join in there and connect in ways I have not seen other companies do. They even have a site called JAMF Heroes that allow employees and customers to connect even more deeply in an almost Facebook kind of fashion while keeping it focused, fun and professional. Calling support is also a win as I have always gotten top level support and my issues or concerns resolved quickly and efficiently.

In closing, JAMF is more than a product or company. It is a family and is simply a must for anyone who has Apple devices in their organization and wants them to be safe and secure. 10/10

What do you dislike about the product?

Well, I guess if I had to say something, I do not like the fact that they took away dedicated support techs by customer. Years ago you had a tech that you can reach out to consistently for issues. Now you get a new person every call. I understand the need for the change but it was nice speaking to that one personal who knew you and your environment well.

What problems is the product solving and how is that benefiting you?

I’m solving the issue of trying to manage 6,000+ devices with a handful of people. That is also the benefit, as you can achieve support for large amounts of devices with limited staff.

Recommendations to others considering the product:

If you are unsure if it's the correct fit for you, reach out to the company and sit in on the many webinars that they host.

What do you like best about the product?

zero touch deployment workflows which make my job easier

What do you dislike about the product?

Ongoing patch management could be better

What problems is the product solving and how is that benefiting you?

Deployment and GDPR compliance while making the experience simple for the end user. It’ enables you to empower the user while ticking all compliance boxes

What do you like best about the product?

Jamf Pro is the most power and flexible management tool. If it is not already capable of doing what you want, you can add in a extension attribute or scrip to make it do exatly what you need. If you not sure how its done the Jamf Nation community is in full force ready and willing to help.

What do you dislike about the product?

The patch management for me is the only weak point. It does keeping software up-to-date on your Mac but it could be slicker.

What problems is the product solving and how is that benefiting you?

Self Service is our power app, helps our users feel enpowered. Jamf has helped us do exactly that.

Recommendations to others considering the product:

Jamf Pro offers the best "out of box" experiences in my opinion. Official training is always a good idea, having someone on staff certified help drive the way.

What do you like best about the product?

Zero-day support for Apple’s new releases is a huge bonus as it allows for a user-centric IT policy.

Like any complex software, there are occasional bugs. The team works hard to ensure that bugs are quickly resolved, however, and they are great at helping to mitigate, remedy and resolve any issues that may have arisen in your environment as a result.

What do you dislike about the product?

JAMF Pro’s pricing can sometimes be hard to justify, given the availability of cheaper and even free alternatives. It would be nice to see a JAMF move to a one-price for infinite devices payment structure, like that of a service like Basecamp.

What problems is the product solving and how is that benefiting you?

JAMF Pro’s Self Service apps for Mac and iOS have substantially reduced support calls to our IT team. Users are empowered to make decisions about their own devices. This frees up the IT team to focus on the ongoing project-focused aspect of their roles, improving the business environment overall.

What do you like best about the product?

The fact that the registration of assets and the availability of apps are user friendly to use and install

What do you dislike about the product?

Nothing about JAMF Pro its very user friendly to use.

What problems is the product solving and how is that benefiting you?

All MAC installs and Asset Registration remotely

What do you like best about the product?

The one feature I like best would be the Zero-Touch deployment using pre-stage enrollments, this feature saves us countless hours of time. We are able to give hardware to people and allow them to setup 100% independently. There are many other useful features including Self-Service, config profiles, policies, apps ,etc.

What do you dislike about the product?

I would like the Jamf Pro window to be clearly displayed with better organization of breadcrumbs and tasks.

What problems is the product solving and how is that benefiting you?

Saved countless hours of labor and headache on our IT dept, Jamf Pro has allowed us to manage over 9000 devices and 200 macs with a very small team of 2 tech specialists.

Recommendations to others considering the product:

This is the premier management solution for Apple products, while expensive it is better than all other MDM solutions.

What do you like best about the product?

It's a one stop shop for managing Apple devices.

What do you dislike about the product?

Nothing, I'm enjoying everything they provide right now.

What problems is the product solving and how is that benefiting you?

I can manage all Macs remotely. They days off manually installing software and physically going to a Mac with issues is dead. We can now do all of that remotely.

What do you like best about the product?

Unlike other MDM systems, it WORKS. I was using Munki and macOS server/Profile Manager and had so many problem with it. Jamf Pro just works perfectly. You don't have to work that your policies and config profiles aren't going to get deployed to all of the scoped devices. It is a really, really great product.

What do you dislike about the product?

Nothing. It is SO well developed. Seriously I have never used a product as good as Jamf. It just blows me away that the product works so well and how great their support staff is. They are on the ball, and everyone who is serious about managing their Apple environment should be using Jamf Pro.

What problems is the product solving and how is that benefiting you?

Apple device management from start to finish is done with Jamf. Initial configuration, deployment, managing and providing users with a real infrastructure (such as printing, hosted applications, updates, settings, preferences... the list goes on). It has excellent reporting features. Basically anything you can script, you can do with Jamf. We also use it for our iPads for similar deployment and management.

Recommendations to others considering the product:

If you want to have full control of your Apple devices, have everything just work the way it's supposed to, and have a support team ready to help out... Go with Jamf. you won't regret it. Simply second to none.