Contentsquare Experience Analytics
ContentsquareExternal reviews
608 reviews
from
External reviews are not included in the AWS star rating for the product.
Intuitive Learning and Analysis for More Informed Decisions
What do you like best about the product?
Very intuitive learning and analysis which allows us to make really informed decisions.
What do you dislike about the product?
It can sometimes be difficult to navigate or know which sections to use for the data you need
What problems is the product solving and how is that benefiting you?
Pain points for customers
Digestible Company Data Made Easy
What do you like best about the product?
Viewing company data in a digestible way
What do you dislike about the product?
Tough to link it with wider data sets and combine multiple sources a one truth
What problems is the product solving and how is that benefiting you?
Great for reviewing journeys and pain points
Excellent Journey & Funnel Analysis That Brings Data to Life
What do you like best about the product?
Excellent visual tools like Journey and Funnel Analysis. Brings the data to life.
What do you dislike about the product?
Some inconsistency between tools. Journey analysis does not have a “recently used” option when building new measurements but it does appear in other tools. Export options could be better/more flexible for bringing visuals into tools like PowerPoint.
What problems is the product solving and how is that benefiting you?
Measuring sales funnels which are particularly long in our business.
Intuitive and Insightful for Analyzing User Journeys
What do you like best about the product?
I like Contentsquare for its clean UI and how friendly it is for non-data users. I also find the Click Analyze feature valuable for understanding big numbers and trends of events.
What do you dislike about the product?
Searching metadata especially custom events
What problems is the product solving and how is that benefiting you?
I use Contentsquare to analyze and report front-end data, helping me understand customer journeys, usage, and drop-off points effectively.
Effective Web Analytics Tool with Historical Insights
What do you like best about the product?
I like that Contentsquare tracks everything with history. The initial setup was very easy. If I had to recommend it, I would probably give it a 9 out of 10.
What do you dislike about the product?
Pricing is a bit unclear
What problems is the product solving and how is that benefiting you?
I use Contentsquare for web analytics, helping with reporting and performance measurement. It tracks everything with history.
Intuitive and Easy to Navigate—Even Better with CS Sense
What do you like best about the product?
Contentsquare is very intuitive to use & now that CS Sense is here it is even easier to navigate.
What do you dislike about the product?
All of the additional modules come at an extra cost so some features like error reports might not be available to all customers.
What problems is the product solving and how is that benefiting you?
In my last role, CS was great for filling in gaps where metrics weren't able to be tracked and to look at menu interactions. Zoning analysis is very easy to understand and share with stakeholders to help inform data driven decisions.
User-Friendly Insights Into Customer Behavior Across Our Site
What do you like best about the product?
Its user friendly and really does give you the ability to understand all customer behaviour across our site
What do you dislike about the product?
Nothing, really! We’ve loved all the product updates, along with the new integrations.
What problems is the product solving and how is that benefiting you?
It allows teams to access data themselves, while still relying on our Digital Analytics team for support on the more complex questions. This really promotes a self-serve, enabled data culture at Boots. Our entire digital department uses Contentsquare, so the use cases are wide-ranging.
Actionable Insights into Customer Behavior
What do you like best about the product?
I like using Contentsquare because it helps me see how customers interact and where they click, which means I don't have to assume their behavior. Seeing actual customer click rates and conversion is really valuable as it helps me focus on where to spend our efforts and time effectively.
What do you dislike about the product?
Sometimes I find it hard to understand if the sample size is big enough to draw conclusions.
What problems is the product solving and how is that benefiting you?
Contentsquare helps me see how customers interact and where they click, preventing assumptions about their behavior. It also lets me focus on where to spend our efforts and time by showing actual customer click rates and conversion.
User-Friendly Platform for Customer Insights
What do you like best about the product?
I use Contentsquare for customer insights across websites. I like how it's user-friendly and quick to extract value. It's great for providing deep insight into customer behaviors, and it's used by many teams to power our activities. The initial setup was simple, and I use it alongside other tools like Adobe Analytics.
What do you dislike about the product?
N/a
What problems is the product solving and how is that benefiting you?
Contentsquare provides deep insights into customer behaviors, is user-friendly, and allows us to quickly extract value, making it useful across many teams.
In-Depth Insights with User-Friendly Interface
What do you like best about the product?
I like how Contentsquare is easy to use yet provides really in-depth analysis. This allows me to make evidence-backed decisions in my role as a UX designer, which is invaluable. Additionally, I find it useful for seeing drop-off points and areas of friction, which helps me look into member journeys effectively.
What do you dislike about the product?
I struggle with the logic set up, especially when understanding the drop-downs like 'equal to' etc.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to identify drop-off points and friction areas. It's easy to use yet offers in-depth analysis, helping me make evidence-backed decisions.
showing 31 - 40