Freshsales
Freshworks Inc.External reviews
1,219 reviews
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FreshSales is the most suitable platform for customizable reports for any project.
What do you like best about the product?
In addition, it is very incredibly simple to operate because of its customization function. It has many features, and it is a bit difficult to be an expert because it has many very complicated functionalities, but it is an excellent plan for every type of business company. FreshSales is a handy programmer to plan and control our project because we can easily add all tasks, manage all types of projects, and maintain and manage our human resources.
What do you dislike about the product?
One thing I don’t like about this software is that it does not allow us to share the file with others to establish a collaborative planning effort, and it is also missing quite a bit of feature compared to its competitors. It is good in project management implementation but cannot provide a communication channel between people because its chat windows lag a lot between communication and real-time forums, and it can take a lot of time to update.
What problems is the product solving and how is that benefiting you?
FreshSales is one of the best cloud-based project management software, and it has been beneficial for us in managing and tracking all the progress for this project. It is excellent as all the work team under my charge because it is integrated to the use, and we can be synchronized under the same objectives of the institution.
It is a perfect place to store all your data with clear notes and creating tasks make much easier.
What do you like best about the product?
Storage of the contacts & creating tasks for the follow-ups with their exact information
What do you dislike about the product?
Often change in the interface looks like its is new to adapt.
What problems is the product solving and how is that benefiting you?
Following up with the contacts on time.
Easy to use and great customer support
What do you like best about the product?
We found FreshSales to be very intuitive - getting started is easy, and there are step-by-step instructions for importing data and setting up integrations. The support material is very good, and the help desk team is very proactive.
What do you dislike about the product?
I haven't found anything I dislike about the product yet.
What problems is the product solving and how is that benefiting you?
We use Freshsales to track and manage our client interactions and pipeline. Task reminders mean we get reminders on who to call or meet next, and we can track all client interactions.
Great experience and a cost effective option compared to peers like Messagebird.
What do you like best about the product?
The support provided during the onboarding process.
What do you dislike about the product?
Some initial bugs delayed the inital projected go-live.
What problems is the product solving and how is that benefiting you?
Automation has reduced the man-hours.
Awesome product suite
What do you like best about the product?
The whole product suite is cost effective
What do you dislike about the product?
Nothing significant to dislike about it.
What problems is the product solving and how is that benefiting you?
Great visibility of the sales pipeline and integration to Pandadoc
FreshSales is one of the most comprehensive CRM's in the market, at a great price
What do you like best about the product?
I like the ability to create custom-made automation, allowing me to really get the marketing I need and well as manage all of my sales needs. A close second is their support, and they are all so great!
What do you dislike about the product?
If anything, which is not much, I wish they had more integration with native apps instead of relying on Zapier. I really don't want to pay for another tool to get things done.
What problems is the product solving and how is that benefiting you?
WOW, they solve a lot. They are a one-stop shop for small business owners that need a complete marketing and sale engagement solution. Benefits are cold emailing, sales engagement sending out emails with my own email account that is already verified to limit bounces, unsubscribes and more emails reaching the inboxes of my prospects and clients.
Very easy to use and helps me stay organized
What do you like best about the product?
Tasks allow me to keep my daily, weekly, monthly things to do at my fingertips. It also allows me to review recent or older emails and see if those emails have been opened.
What do you dislike about the product?
I do not like the newest format of the customer cards. The old versions had smaller sized cards and showed more card/accounts ona single screen
What problems is the product solving and how is that benefiting you?
Help me stay orgaized and track client responses to emails
One of the most straightforward CRM tools
What do you like best about the product?
The easy integration between work emails and the platform was great.
What do you dislike about the product?
The notes and tracking got a little messy from an update but it wasn't the worst.
What problems is the product solving and how is that benefiting you?
Being able to easily distribute and track leads between our brokers, easy-to-access and easy-to-access reports. This has really helped keep sales growing.
Functionality ot Freshsales
What do you like best about the product?
User friendly and easy to navigate without much effort. Easy to toggle between different tabs. Able to to keep track of sales records more effectively.
What do you dislike about the product?
Nil. So far FS has been very user friendly. Technical assistance is within reach when required. Technical staff is friendly and technically trained.
What problems is the product solving and how is that benefiting you?
At times there was some system glitch but were resolved quite quickly by the technical specialist from FS. With the ease of of use, Fs has helped to boast up the productivity.
Efficient CRM with Seamless User Experience
What do you like best about the product?
I like using Freshsales because it's incredibly easy to use. The initial setup was very easy, which was a big plus. I also appreciate the notification feature that helps with client follow-ups, ensuring perfect tracking.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Freshsales as a CRM to track leads and client projects, ensuring perfect tracking and follow-up.
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