Centralized access has strengthened security and simplifies single sign-on with trusted devices
What is our primary use case?
OneLogin serves as our centralized identity and access management solution, enabling features such as single sign-on for multiple cloud and on-premises applications, multi-factor authentication, user provisioning, and integration with Active Directory so that our users are unified in an IAM solution with role-based access control.
OneLogin enables our users and organization to enforce single sign-on so that no security breaches occur for our on-cloud or on-premises applications. It also enables our IT team to enforce MFA for enhanced security in our environment.
OneLogin offers a simplified solution that gives users a one-time login for multiple applications, which significantly improves user experience. It also enforces secured MFA and provides centralized control to manage users and their access on the platform.
What is most valuable?
The feature I use most frequently is the unified, centralized control of users and their access across my different platform applications, which is invaluable in our environment. I also find the reporting functionality to be excellent.
OneLogin has positively impacted our organization by improving our security compliance and providing security measures that ensure no data breaches occur in our organization.
After deploying this solution, I measure improvements in security compliance by adhering to security guidelines and achieving simplified, user-friendly MFA and single sign-on features.
OneLogin SmartFactor Authentication does an excellent job of balancing security with user experience by operating based on risk scoring, user location, device, and login behavior. All these metrics are collectively necessary for authentication.
I have a positive impression of the user identity synchronization across directories functionality in OneLogin, as we have not encountered any issues with syncing. We have used LDAP for the integration with this solution, which supports excellent integration.
The integration of phishing-resistant device trust in OneLogin has improved the security of our authentication process and ensures that only trusted or known devices can access applications, which reduces credential theft and phishing attacks.
What needs improvement?
While using this solution, I do not see any lack of features; it functions well for us. The initial setup could be simplified so that any engineer can implement it within the timeline.
For how long have I used the solution?
I have been using OneLogin for more than two years.
What do I think about the stability of the solution?
OneLogin is stable and functions well for us.
What do I think about the scalability of the solution?
OneLogin's scalability is good, and I have not encountered any scalability concerns.
How are customer service and support?
The customer support team is skilled in both technical expertise and reporting.
How was the initial setup?
The initial setup could be simplified so that any engineer can implement it within the timeline.
What was our ROI?
There is a good return on investment with OneLogin, as we have seen benefits such as a reduction in support tickets and password-related issues that consume significant time. The single sign-on implementation has led to a noticeable drop in these tickets, which is greatly beneficial.
What other advice do I have?
We purchased OneLogin through the AWS Marketplace.
I would advise those considering OneLogin to start with a clear understanding of their applications and user access requirements. Identifying all these requirements can help them consider this solution as a game-changer, providing strong security with compliance, which can all be achieved with OneLogin. I rate this product a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized security and smart authentication have protected accounts and reduced our costs
What is our primary use case?
My main use case for OneLogin is for security enhancement and account management. I use OneLogin mostly for security enhancement as well as users' account management, which includes the management of the client's accounts as well as team members' accounts.
What is most valuable?
The features I appreciate most about OneLogin involve the multi-factor authentication, which I consider one of the best features because it provides many options for increasing system and tool security. This helps us to see that our data and accounts are protected from threats, hackers, and unauthorized access. The MFA also helps us to add extra layers of security to the account.
The second feature I want to discuss is the integration feature; in this integration, many other features are exported from other tools and built into this single tool, which helps us to reduce manual effort and limit errors that could be caused by manual data exchange. All the information is gathered in a single place, and OneLogin has become a solution for all security purposes as well as the integration of other tools we use.
When we talk about security and usability, SmartFactor Authentication is a valuable tool because it helps in enhancing the tool's security. One of the valuable things I see is that it can detect errors and risks in authentication and provides advanced security for the tool, meaning that it can detect higher-risk logins and prevent unauthorized access. It also identifies non-compliant users and detects unsafe places, including anonymous IP addresses, which may be used by spies or phishers, providing strong security for the system.
OneLogin has positively impacted us in many different ways, particularly in terms of cost, as our costs have been reduced compared to what we have been spending.
What needs improvement?
OneLogin can be improved mostly by maintaining and upgrading it. Everything is running well currently, so I have not identified any required improvements at this time.
I believe the initial setup should be more straightforward. The initial setup should include all instructions in a tour video, so when someone is running it, they can watch and realize how things are done, not only regarding domain booking but also having posted videos daily about added features. This would make it easier for the person installing initially to know what should be done and what has been added. This would help anyone, regardless of their coding skills, to learn how to install it through video explanations.
For how long have I used the solution?
I have been using OneLogin for one year.
What other advice do I have?
I purchased OneLogin through the AWS Marketplace. I would rate this product nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Single sign-on has simplified secure access and reduced support tickets across all applications
What is our primary use case?
OneLogin serves as my organization's single sign-on platform to simplify user login and avoid the need to remember multiple passwords. We have set one strong password in OneLogin that enables users to access all business applications in my organization securely and easily. We have integrated a significant number of business applications under OneLogin, where they are secure and simple to access.
OneLogin functions as a single sign-on platform to access all our business applications across the different departments in my organization. Most, if not all business applications support single sign-on, ensuring a smoother onboarding and offboarding experience with a centralized application dashboard and an easier login experience.
What is most valuable?
The best features OneLogin offers include integration, seamless integration, security, single sign-on, and encryption. All the features are very important, especially when working with two-factor authentication, which boosts the security layer in my organization. Additionally, the seamless integration with different applications and systems in my organization has been effective, particularly for promoting collaboration.
Since OneLogin is a cloud-based solution, we are able to access it on various devices as long as we are connected to the internet, and this has truly boosted our remote collaboration. Since we started using OneLogin, we have been able to access all our accounts utilizing personal smart devices. It has simplified how we log into different applications through one strong password, enabling us to save considerable time and cost. It has been very convenient for employees working remotely where they can collaborate effectively. OneLogin allows quick access through single sign-on and the ability to send a security pin with one tap. It has also reduced the number of support tickets through the self-service reset password portal.
We have been able to directly integrate it to different directories where we are able to collaborate remotely and work from home conveniently. The experience is very seamless with no technical hiccups or glitches. One simply uses OneLogin to sign in to multiple business applications where we can use different applications throughout the day. OneLogin prevents cybersecurity attacks before they happen, and we are more vigilant.
What needs improvement?
The only downside I see with OneLogin is that there are some limitations with using the apps provisioning APIs that can lead to some termination or provisioning action not being completed. Additionally, the customization of the frequent tab should be improved.
For how long have I used the solution?
I have been using OneLogin for the past seven years.
What do I think about the stability of the solution?
I have not experienced any downtime or lagging, so OneLogin is very stable.
What do I think about the scalability of the solution?
OneLogin is very scalable and handles my organization's growth efficiently.
How are customer service and support?
OneLogin's customer support is very proactive and supportive. We are able to reach them at any time, 24/7, and they have been able to solve all our issues on time since we started contacting them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were using Salesforce Identity, but that was a long time ago.
How was the initial setup?
The pricing is very transparent, and the setup is also very straightforward.
What about the implementation team?
I purchased OneLogin through the AWS marketplace.
What was our ROI?
We have achieved significant savings through minimizing help desk tickets because if one wants to change or reset a password, there is a self-service reset password portal. Time has been saved through single sign-on where we use one strong password to sign into all our business applications, thus saving considerable time compared to what we were doing previously. OneLogin has also made it easier to roll out new services to our employees, increasing our engagement with clients and employees. Our IT operations now spend less time managing accounts and can focus on other tasks.
We have been able to save 50% of our cost and time.
What's my experience with pricing, setup cost, and licensing?
So far, OneLogin is very cost-effective and easy to use. Cost is transparent, customization is adequate, and the support is satisfactory.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated Gluu as another option.
What other advice do I have?
OneLogin is a great password management solution that adds security to all our business applications and consolidates password management, saving time and costs. OneLogin is very easy to use, cost-effective, and bolsters organizational security. It simplifies password management and saves considerable time and cost through easy login into different applications, also enhancing productivity because employees can focus on their daily activities.
The main business problem we wanted to solve while switching to OneLogin was users having to remember too many passwords due to the number of systems we have. We also wanted to ensure security over our business applications. Since then, OneLogin has handled security and has simplified the login experience greatly.
I rate this product an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized access has streamlined onboarding and strengthened secure authentication workflows
What is our primary use case?
My primary use case for OneLogin is centralized identity and access management with single sign-on and multi-factor authentication across multiple internal and cloud-based applications. I use OneLogin to manage user authentication for SaaS applications, internal tools, and third-party platforms. Instead of maintaining separate credentials for each application, OneLogin allows me to enforce a single, secure identity for users, which significantly reduces password fatigue and improves security. Additionally, OneLogin helps me with user lifecycle management, such as onboarding, role-based access control, and de-provisioning users when they have left the organization.
A good example of how I use OneLogin for onboarding is when a new employee joins the organization. Once the user is created in my directory, the account is automatically synced to OneLogin. Based on the user's role and department, OneLogin assigns them to predefined roles and groups. On the employee's first day, they receive a single set of credentials and can access all required applications through OneLogin SSO without IT having to manually grant access to each system. This process has significantly reduced onboarding time, minimized access-related errors, and ensured that new hires have secure and immediate access to the tools they need from day one.
What is most valuable?
OneLogin's core value is its SSO capability, which provides a powerful mix of identity and access management for me. Users log in once and get access to all their cloud and on-premises apps via a central portal. This eliminates password fatigue, reduces help desk tickets, and simplifies user workflows across multiple users. OneLogin incorporates risk-based authentication using machine learning. It analyzes context and prompts additional verification only when risk is evaluated. Seamless integration with existing identity sources such as Active Directory, Google Workspace, and others allows admins to centralize identity management.
The single sign-on feature has had the biggest impact on my team, immediately improving productivity and user experience from a day-to-day perspective. Employees no longer need to remember or manage multiple credentials for different applications, which reduced login issues and password reset requests significantly. For the IT team, SSO simplified access management because application access is controlled centrally through OneLogin instead of being handled separately for each system.
While risk-based authentication and identity source integrations are extremely important from a security and automation standpoint, SSO delivered the most visible and immediate value to both end-users and support teams, making it the most impactful feature overall.
OneLogin has positively impacted my organization both from a security and operational standpoint. It helped me standardize authentication across applications by enforcing single sign-on combined with multi-factor authentication. This significantly reduced the risk of weak or reused passwords and improved overall access control. Features such as centralized policies and conditional access also gave me better visibility and control over who can access what. For end-users, the experience is much smoother. Employees can access all required applications from a single portal, which improves productivity and reduces frustration. As a result, I have seen fewer support tickets related to login issues and password resets. Overall, OneLogin has helped me improve security, increase efficiency, and scale my identity management processes as the organization grows.
What needs improvement?
OneLogin has been a good experience, but there is a scope of improvement in every application, especially in the admin user interface and overall usability. For new administrators, the dashboard and configuration screens can feel complex and not always intuitive. Some advanced settings are deeply nested, which increases the learning curve. A more modern, streamlined UI and guided setup flows would improve the admin experience. Reporting and analytics is another area for improvement; while OneLogin provides basic audit logs and reports, more customizable and detailed reporting would be helpful. Additionally, documentation for advanced use cases such as complex integration, custom application, or troubleshooting provisioning issues could be more comprehensive and easier to follow.
Pricing transparency and packaging could be clearer, especially as organizations scale and add more advanced features. Overall, these are incremental improvements rather than major gaps, and addressing them would make OneLogin an even stronger IAM solution.
For how long have I used the solution?
I have been working in my current field for four years.
What do I think about the stability of the solution?
I have had no issues with downtime or reliability; OneLogin has been stable in my experience. Since implementation, I have not encountered significant downtime or system outages that affected end-users. The platform handles authentication requests, SSO, and directory synchronization reliably, even as the number of users and integrated solutions has grown. Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
What do I think about the scalability of the solution?
OneLogin's scalability handles growth in both end-user count and the number of integrated applications very well. As my organization expands, adding new employees, departments, or SaaS applications does not negatively impact performance or system reliability. Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
How are customer service and support?
The customer support experience was excellent. I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations. In each case, the support team was responsive, knowledgeable, and professional, providing actionable guidance that helped me resolve issues effectively.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
OneLogin is the first solution that I am using; I did not use any previous solution before OneLogin.
Before using OneLogin, I evaluated other options and access management solutions, including Okta, Azure Active Directory, and Ping Identity.
How was the initial setup?
I had a good experience with the user identity synchronization across directories functionality. OneLogin makes it relatively straightforward to integrate with multiple identity sources, including Active Directory, LDAP, and cloud-based directories. This synchronization ensures that any changes made in the primary directory, such as onboarding a new employee, updating roles, or offboarding a departing user, are automatically reflected across all connected applications. This functionality has significantly reduced manual work and errors for my IT team.
What was our ROI?
One of the most tangible benefits has been the time saved for both IT and end-users. With single sign-on and automated user provisioning, onboarding a new employee now takes under an hour compared to several hours or even days previously. Offboarding is instantaneous, which reduces security risk and frees IT resources for other critical tasks. I have also experienced a reduction in help desk support tickets related to password resets and login issues that are roughly 30 to 40 percent lower than before. From a security perspective, the automated lifecycle management and risk-based authentication features have reduced the likelihood of unauthorized access, which, while harder to quantify, protects the organization from potentially costly security incidents.
I have seen clear, measurable improvements since implementing OneLogin, including a reduction in support tickets related to login issues and password resets. After rolling out single sign-on and MFA through OneLogin, password-related tickets dropped by roughly 30 to 40 percent as users no longer needed to manage multiple credentials across different applications. I also saw improvements in onboarding efficiency, with the time required to provision access for a new employee reduced from several hours or even days to under one hour, since most access is now assigned automatically based on roles and groups. I have experienced fewer access-related incidents and better audit readiness due to centralized login and reporting.
What's my experience with pricing, setup cost, and licensing?
Pricing is clear and competitive; while it is not the cheapest solution in the market, I found that the cost is justified given the combination of SSO, MFA, adaptive authentication, and lifecycle management features I receive. The initial setup cost was moderate. Basic single sign-on and directory integrations were straightforward to implement and did not require significant professional services. In terms of licensing, OneLogin's plans are flexible and allow me to scale user count and add advanced features as needed. I was able to align my subscription with the specific features I use, which helped optimize cost without paying for functionality I do not need. Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
What other advice do I have?
I would like to add a few more points about how I use OneLogin based on my experience. The process has significantly reduced the onboarding time, as I have mentioned.
I do use OneLogin Smart Factor Authentication to adjust authentication flows in real time, though in a targeted way rather than across all use cases. I have configured smart factor policies to evaluate contextual signals such as user location, device, IP reputation, and login behavior. When the risk level is low and the user is logging in from a known device or trusted network, the authentication experience is kept simple. If OneLogin detects higher risk, such as a login attempt from a new location, unfamiliar device, or unusual behavior, it dynamically enforces additional verification steps such as MFA. This approach allows me to maintain strong security without creating unnecessary friction for users during normal, low-risk access.
My impression of OneLogin's ability to provide a seamless end-user experience is very positive. The single sign-on functionality ensures that users only need to remember one set of credentials to access all their applications, which eliminates password fatigue and reduces login-related frustration. Employees can access everything from email to collaboration tools, project management systems, and internal dashboards through a single portal. MFA is integrated smoothly and supports various options such as push notifications, authenticator applications, and biometrics. Overall, the login and authentication experience is intuitive and fast, which has resulted in fewer support tickets, improved productivity, and higher user satisfaction. From a usability perspective, it successfully balances security with convenience, which is essential for widespread adoption across the organization.
I have used the adaptive login flows with Vigilance AI, and they have added an extra layer of security and intelligence to my authentication process. Vigilance AI analyzes contextual signals such as device, location, IP reputation, and user behavior to dynamically assess risk during each login attempt. Based on that assessment, OneLogin adjusts the authentication flow in real time, for example, prompting additional verification steps only when unusual or high-risk activity is detected. This approach has been very effective in reducing the risk of unauthorized access while keeping the experience smooth for trusted users.
The integration of phishing-resistant device trust has had a positive impact on my authentication processes by ensuring that only trusted devices can access my systems. OneLogin adds an additional layer of security beyond traditional credentials and MFA. This reduces the risk of account compromise even if user credentials are exposed, as access attempts from untrusted or unmanaged devices are automatically blocked or require additional verifications. For end-users, the experience remains largely seamless on their managed devices, while potentially risky login attempts are automatically mitigated. Overall, phishing-resistant device trust strengthens security without adding unnecessary friction, making my authentication process both safer and more effective.
The role that HR-driven identity management plays in streamlining employee identity handling in my organization is critical. By integrating OneLogin with my HR systems, I automate key parts of the employee's lifecycle. When a new employee is added to the HR system, OneLogin automatically provisions accounts, assigns roles, and grants access to the necessary applications based on their department and job function. Similarly, when an employee's role changes or leaves the organization, access is updated or revoked automatically. Overall, HR-driven identity management ensures a consistent, efficient, and secure process for managing employee identities, which saves time, reduces risk, and improves the overall user experience.
I would recommend others looking into using OneLogin to plan integrations carefully, identifying which applications, directories, and systems they want to connect upfront. Mapping out roles, user roles, and access policies in advance will make onboarding smoother. Start simple, then expand; begin with core features such as single sign-on and multi-factor authentication. Once a team is comfortable, implement advanced features such as smart factor adaptive authentication and device trust policies. Provide training for IT admins on advanced configurations, and monitor and review policies regularly.
OneLogin has strengthened my security posture, streamlined user onboarding and offboarding, and provided a seamless experience for employees accessing multiple applications. I would rate this solution an eight overall for organizations looking for a robust enterprise IAM solution that balances security and usability.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Centralized login has improved security and simplified password management for all our applications
What is our primary use case?
My main use case for OneLogin is to ensure security and privacy on a HIPAA and PCI compliant platform while allowing ease in storing employee passwords, ensuring my tech team is not consistently bombarded by password-related requests from employees. This has solved both our privacy concerns and created a more efficient flow of priority tickets for our technology team. It has also allowed us to demonstrate to investors the additional privacy measures we have implemented for our software and partners.
A specific example of how my team uses OneLogin in our day-to-day work is that we have implemented it as a solution in our organization, using it for identity and single sign-on. We have integrated it with more than 30 business applications to ensure internal users have a seamless experience accessing business apps, so they do not have to remember numerous passwords and have centralized control over the identity of these business apps. For example, when a user resigns, we can terminate their access on OneLogin, ensuring access is deactivated for other apps, which eliminates the need for manual access removal. The applications we have integrated include both in-house and third-party apps, including cloud-based ones.
I use OneLogin's Smart Factor Authentication to adjust authentication flows in real-time, depending on the risk score associated with the login attempt, and it helps manage different accounts, storing user credentials seamlessly. It also makes it easy to implement SAML SSO applications seamlessly without worrying about data breaches or security risks.
OneLogin provides a seamless end-user experience for signing in and authenticating to needed applications, allowing us to secure login easily. It helps users log in without a password and also tracks all our logins for in-house software.
The integration of phishing-resistant device trust has improved security, and we have seen fewer data breaches in the past few years.
I have used the adaptive login flows with Vigilance AI, enabling us to identify any risky behavior on time and find a solution before it affects our application.
OneLogin helps us secure login to all our apps in one centralized place, saving our time and improving our security every day.
What is most valuable?
Some of the best features that I encounter or use in my daily workflow with OneLogin include SSO, a centralized identity store, a user-friendly dashboard, a secure solution with OneLogin certificate, and integration with Active Directory.
Out of those features, I would say all the features are robust and very useful. The integration part is very easy to integrate and deploy, the dashboard is good and user-friendly, and the portal can be accessed from anywhere since we have adopted the cloud-based model. It provides a secure solution with certificate management that can restrict access from unauthorized apps.
The features of OneLogin have also helped us enhance the user experience, maintain centralized control over identity, and achieve complete visibility of access.
OneLogin has positively impacted my organization by enhancing the user experience overall. I have also observed centralized control over identity, easy and complete visibility of access, and the application integration is easy to deploy. The dashboard is very user-friendly, and the technical support is good.
Specifically, we have seen enhanced security with OneLogin, an increase in overall security of fifty percent compared to our previous solution, and time saved since we can access all our apps within OneLogin using one password. We have also experienced seamless integration.
What needs improvement?
I believe the audit trail could be improved, and more solution integrators need to be established.
Additionally, the mobile app is not the best and could use some improvement compared to the desktop app.
OneLogin could see some easy configuration improvements.
For how long have I used the solution?
I have been using OneLogin for the past five years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
OneLogin's scalability is very good.
How are customer service and support?
I find the customer support for OneLogin is top-notch, as they are quick to find solutions for us and are readily available twenty-four hours a day, seven days a week.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Google Drive before switching to OneLogin.
I switched from Google Drive to OneLogin due to security concerns.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the pricing was acceptable and quite affordable, while the setup is straightforward.
What was our ROI?
We have seen a return on investment, exemplified by simplified passwords, easy rollout in my organization, and improved security overall, with a reduced threat impact from conditional access and easier sign-in across business apps, even in remote areas where we can access business apps seamlessly.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the pricing was acceptable and quite affordable, while the setup is straightforward.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated other options, including UKG Pro and Microsoft SharePoint.
What other advice do I have?
My advice for others looking into using OneLogin is that it is a good tool that is simple and, most importantly, securely logs into applications at your organization easily and securely. It makes it easy with one-click sign-in, connecting directly to all the Active Directory.
We have experienced a positive impact on security and operations with OneLogin.
The licensing policy is also good.
I give this product a review rating of nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)