Sold by: HackerOne
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Vendor Insights
HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.
4.5
Overview
HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security.
For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@hackerone.com , for a private offer.
HackerOne Response -Receive expert guidance on VDP policy creation and launch, using best practices from hundreds of programs -Tailor setup and implementation to meet your business needs and industry regulations -Gain a unified view of report trends to refine security measures and strengthen your overall security
HackerOne Pentest -Get started quickly with streamlined scoping tailored to your needs Integrate directly into your SDLC for continuous, real-time collaboration -Gain clear, actionable insights with fully transparent delivery -Accelerate issue resolution with rapid, effective remediation -Simplify retesting and ensure consistency with easy repeat engagement
HackerOne Bounty -24/7 coverage of your growing attack surface -Catch exploits that automated tools miss -Hone in on specific areas of concerns as needed -Attract new talent with time-bound incentives -Scale the reach of your security team
HackerOne AI Red Teaming -Engage in offensive testing with complete control over scope, timeframe, and required skills -Integrate vulnerability reports directly into security and DevOps workflows -Get expert guidance on threat modeling, policy creation, and mitigation before and after testing
HackerOne Challenge -Deploy targeted testing quickly, aligning with immediate security needs without long-term commitments. -Integrate vulnerability findings directly into your security and DevSecOps workflows for efficient remediation. -Receive expert guidance on every step, ensuring comprehensive support before and after testing.
Streamlined integrations and automation: HackerOne offers robust APIs and built-in integrations and automation, simplifying vulnerability management and streamlining workflows.
Together, these integrated solutions provide indispensable capabilities for organizations. They ensure that vulnerabilities are continuously identified, prioritized, and remediated, providing unmatched protection from code to the cloud.
Learn more about each one of our offerings designed to address specific security challenges with our Defense-in-Depth strategy at https://www.hackerone.com/product/overview
Highlights
- Maintain continuous vigilance for your expanding digital attack surface, including applications, cloud assets, APIs, IoT, and the software supply chain. Quickly meet compliance and regulatory standards to ensure your product launches stay on track. Measure threats, examine the landscape, and demonstrate value to stakeholders, customers, and partners.
- Flag elusive vulnerability classes that only human ingenuity and precision can uncover and avoid the false positives that come from automated scanners. Access security skills that align with your technology stack and free up internal resources to focus on more strategic initiatives. Direct communication with researchers: The platform facilitates real-time communication between organizations and security researchers, enabling remediation suggestions and quick vulnerability resolution.
- Hai - AI copilot provides a deeper and more immediate understanding of your security program so you can make decisions and deliver fixes faster. Effortlessly translate natural language into precise queries, enrich vulnerability reports with relevant context, and use platform data to generate insightful recommendations. Integrate Hai's features into your current processes and tools with custom vulnerability scanner templates, API integrations, and dynamic automation.
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Dimension | Description | Cost/12 months |
|---|---|---|
HackerOne Platform | Proven human-powered security testing, enhanced by AI | $500,000.00 |
Dimension | Cost/unit |
|---|---|
Rewards overage fee | $0.01 |
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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To ensure that you receive timely assistance, it's important to be aware of our Support & Mediation team's business hours. This documentation details when our Support Team is available, how to reach them, and additional resources for self-help outside of these hours.
Support Team Operating Hours Our dedicated Support team is available to assist you during the following hours:
Monday to Friday: Mediation (Customers)
8:00am - 5:00pm PT
Support
12:00am-4:30pm PT
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Vulnerability Detection and Management
Continuous identification of vulnerabilities across applications, cloud assets, APIs, IoT, and software supply chain with human-driven security research capabilities that detect vulnerability classes missed by automated scanners.
AI-Powered Security Analysis
AI copilot that translates natural language queries into precise security insights, enriches vulnerability reports with contextual information, and generates recommendations based on platform data.
Security Testing Services
Multiple offensive security testing capabilities including bug bounty programs, vulnerability disclosure, penetration testing, AI red teaming, and code security assessments integrated across the software development lifecycle.
API and Workflow Integration
Robust APIs and built-in integrations enabling direct integration of vulnerability reports into security and DevOps workflows, with custom vulnerability scanner templates and dynamic automation capabilities.
Real-Time Researcher Communication
Direct communication platform between organizations and security researchers enabling real-time collaboration on remediation suggestions and accelerated vulnerability resolution.
Penetration Testing as a Service
Delivers 50+ pentest types combining security professionals with AI and automation, streamlining workflows and accelerated remediation through proprietary testing frameworks.
Attack Surface Management
Provides continuous visibility into internal and external attack surfaces with contextualized intelligence to discover unknown assets, identify exposure gaps, and prioritize remediation based on real-world risk.
Red Team and Adversary Simulation
Simulates real-world adversaries by chaining vulnerabilities across identity, application, cloud, and infrastructure layers to demonstrate breach scenarios and measure detection effectiveness.
Specialized Security Domain Teams
Dedicated teams specializing in application, cloud, infrastructure, identity, and mainframe security assessments with real-world attacker simulation to prove exploitability and business impact.
AI-Accelerated Security Workflows
Implements AI-accelerated experience that reduces critical security workflows to two clicks or less, enabling faster transition from findings to fixes with real-time reporting and remediation guidance.
AI-Powered Researcher Sourcing
Platform uses data and AI to source and activate security researchers and pentesters across multiple dimensions for continuous vulnerability discovery.
Penetration Testing as a Service
Modern PTaaS suite enabling rapid pen test launches against any target within days with prioritized findings dashboard and DevSec workflow integration.
Automated Triage and Noise Reduction
Core triage competency that rapidly removes false positives and adds context for prioritization, handling critical vulnerabilities within a single day.
Vulnerability Disclosure Program Management
Managed VDP solution providing intake channels, validation, triage, researcher relations, SDLC integration, and reporting for public vulnerability submissions.
Security Knowledge Graph Analytics
Deep analytics engine built from millions of data points about vulnerabilities, assets, and hacker skill sets to drive insights, recommendations, and AI models.
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Customer reviews
Brian Wesley
Bug bounty platform has streamlined issue tracking and has improved daily security workflows
Reviewed on Apr 11, 2026
Review provided by PeerSpot
What is our primary use case?
I use HackerOne as a platform to report and verify security-related issues on websites. It is used as part of the security team and allows external security researchers to submit reports to us. It is also used as a means of tracking the issues. If the issue is a legitimate one, we award a bounty. HackerOne serves as the primary medium of communication between the team and the department.
What is most valuable?
The best features HackerOne offers are that it is easy to use and provides multiple ways to categorize an issue, which gives an easy way to track issues and reopen issues if they are not resolved promptly.
The categorization and tracking features help my team day-to-day by allowing us to filter for spammy bug reports. The payment and reward system is also beneficial. HackerOne has positively impacted my organization by creating more time for my team to address concerns and filter through several issues. It has been a great tool because it streamlines our workflow.
Since using HackerOne, it is very easy to use, and we have been able to save one to two hours every day.
What needs improvement?
HackerOne can be improved because many duplicate bugs get reported, although it does offer automatic suggestions of previously reported bugs. It is far from perfect. I would like to see a way for the end-user to set a minimum standard so those reporting are better vetted.
For how long have I used the solution?
I have been using HackerOne for about seven years.
What do I think about the stability of the solution?
HackerOne is very stable.
What do I think about the scalability of the solution?
HackerOne's scalability is very good because it has handled my organization's growth well.
How are customer service and support?
The customer support is very proactive and responsive.
Which solution did I use previously and why did I switch?
I previously used Bugcrowd before switching to HackerOne.
What was our ROI?
I have seen a return on investment. The customer support is very responsive and proactive. It has also created more time for my team to address concerns and filter through several things while saving a lot of time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing shows that it is a very cost-effective and affordable tool.
Which other solutions did I evaluate?
Before choosing HackerOne, I evaluated Bugcrowd as well.
What other advice do I have?
My advice to others looking into using HackerOne is that it is very easy to use and a very recommendable tool if you want multiple ways to categorize an issue so that it can be reported efficiently. HackerOne is a nice tool; it is a good collection point for bugs and helps discover vulnerabilities. Having something to help screen and vet bug bounty and security researchers is beneficial. I rate this product nine out of ten.
Jagdish SM
Collaboration on security findings has improved results but slow triage responses limit impact
Reviewed on Mar 30, 2026
Review provided by PeerSpot
What is our primary use case?
I have projects and companies reaching out to me to conduct security testing and find issues in their systems. I use HackerOne for that purpose.
What is most valuable?
You can collaborate with anyone who is interested in collaborating with you on a report. You can add them and split the bounty accordingly.
If you have a very critical vulnerability, some good companies will acknowledge it and pay you accordingly based on severity. For one of the vulnerabilities that was very severe, the company acknowledged it and paid me more than $2,000 USD.
What needs improvement?
Triage response time is a significant issue. Many researchers are now sending reports, but there is considerable delay in responses. For example, I reported something last week that was a critical bug, but I received a reply after a month. During that month, if I had a vulnerability containing confidential customer details, I could use it and publish it on the black market. The response time and triage speed are not fast enough. This is causing many people to leave HackerOne .
Another concern is that many companies delegate their triage part to HackerOne. As a HackerOne triager, something may look like a vulnerability to me, but they can close it as not applicable or anything else. However, when the company checks it themselves, they may find that it actually is a vulnerability. This happened to me before when they rejected a bug, but the company reviewed it and reopened it. There are many unfair things happening. Even though companies trust HackerOne triagers 100 percent, they should not because they leave out many unresolved issues.
For how long have I used the solution?
I am currently using Intigriti .
What do I think about the stability of the solution?
HackerOne was down for some time and the response was not good. There have been some issues regarding stability in recent times.
What do I think about the scalability of the solution?
HackerOne is easily scalable.
What was our ROI?
ROI is based on the time spent and the level of effort you put in. The ROI is very low nowadays. It is only good for some people, particularly big hackers with automation setups. For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything. So the ROI is very low for some people and much higher for others.
Which other solutions did I evaluate?
I prefer Intigriti more than HackerOne because they have very good triagers who listen to you. Their response time is based on the severity. If I file a critical bug, their response time is quite good. The quality of triage is very good and they have very clear policies without anything random.
What other advice do I have?
There are many social platforms where you can find perspectives on addressing vulnerabilities. I give out solutions based on our current technology. HackerOne has their own blogs and partnerships with many vendors, so they publish reports and preventive measures for various things and patches. My overall rating for HackerOne is 6 out of 10.
Pranay Jain
Ethical hacking has strengthened security testing and prevents critical data exposure
Reviewed on Feb 25, 2026
Review from a verified AWS customer
What is our primary use case?
I use HackerOne for the bug bounty platform to find security issues. When we discover vulnerabilities, we receive awards for them.
Before testing any new payment API for public release, we can have time-bound testing with expert-selected hackers. I have been part of that community to test different applications and identify vulnerabilities so that companies can get an overview before reaching the job market.
HackerOne has impacted my work through testing other applications. Ethical hackers on the platform can test thoroughly from end to end, providing new features and insights that give companies and products a competitive edge.
For example, Uber Technologies ran a production bug where user data could be accessed by changing the user ID in the API request, allowing receipts to be downloaded for any particular user. This bug was present in production and was not found by others. It prevents data leaks and regulatory fines that would occur if the bug reached the real world, while also protecting customer trust.
How has it helped my organization?
Improvements are visible across internal security testing. Now, 24/7 global ethical hackers testing should be in place to improve the critical vulnerabilities before we reach production. Faster detection and remediation can be accomplished.
What is most valuable?
HackerOne's bug bounty programs are excellent, and penetration testing is also very good. Security testing of any application can be performed before launching a feature.
HackerOne is a very good platform with the trust of different companies including Shopify , PayPal , and Uber. This creates a stronger brand perception and competitive market positioning.
What needs improvement?
HackerOne has trust from companies such as Shopify , PayPal , and Uber, which provides a stronger brand perception and competitive market positioning. However, I reduced my rating by one mark because a proper internal triage team should be in place, not as a replacement for internal security controls.
For how long have I used the solution?
I have been using HackerOne since my college days, for about four years.
What do I think about the stability of the solution?
HackerOne is very stable.
What do I think about the scalability of the solution?
HackerOne is very scalable because we can put bounties for any number of hackers at the same time and test thoroughly. It also grows with the organization's security needs.
How are customer service and support?
We have not faced significant issues requiring customer support, but we did have one experience. HackerOne provides many levels of customer support. We have priority support because we are a higher tier, and with high report volumes, the turnaround time is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use any other solutions before HackerOne. This was our first approach.
How was the initial setup?
We used a subscription for the platform and purchased payouts to the hackers for bounty payments.
What about the implementation team?
The ethical hackers and team members involved in testing will have better outcomes. However, there is no fixed public pricing.
What was our ROI?
We have seen return on investment. There is no upfront licensing price, and costs depend upon the scope, number of assets, team size, and support level.
Which other solutions did I evaluate?
We did not evaluate another option, but we considered Bugcrowd as an alternative. Bugcrowd offers crowd-sourced security testing and bug bounty programs similar to HackerOne.
What other advice do I have?
There was an event related to bug bounty in which I participated. I could find an issue but could not identify the actual root cause. It was from Uber Technologies involving an insecure direct object reference vulnerability. The user ID in an API request allowed access to another user's trip receipts. This was a gift card-related issue. I would rate this review as nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Ashwini B
Collaboration with ethical hackers has improved and AI-driven insights help manage bug bounties
Reviewed on Jan 29, 2026
Review provided by PeerSpot
What is our primary use case?
I am currently using Wiz , a scanning solution for cloud, to see if we are collecting reviews for any of these tools. My company has bought the license for Wiz , and we are using it as consumers.
HackerOne is used for bug bounty management. Whenever outsiders report any public-facing vulnerabilities or faults in our public-facing websites or domains, we receive a notification, validate it, and award bounties accordingly.
The ease of collaboration with ethical hackers on HackerOne has been quite good. From my experience, they respond when we do not have enough information on the findings.
Since starting work with HackerOne six months ago, we had other previous tools as well. HackerOne has been the right fit for our current situation.
What is most valuable?
The steps to reproduce are valuable aspects of HackerOne, and the AI capabilities have been more useful.
The customizable bounty programs have helped attract high-quality insights for us.
I find the AI and customizable features useful because they help us summarize information from a layman's perspective as well as for a technical person.
What needs improvement?
One limitation is that if a finding has been reported on HackerOne and was also reported earlier by another user or outsider, the platform is not able to collate that information together. If it is a repeated finding, we are not able to identify it automatically and must do it manually.
When reporting something, the platform should indicate that it was reported in the previous year or on a specific date, which would give us more insight into what action we have taken on that issue.
The reporting side is quite fine because we are using another tool for reporting purposes, so I did not find any issues there since we did not do much exploration on that side.
How are customer service and support?
The ease of collaboration with ethical hackers on HackerOne has been quite good. From my experience, they respond when we do not have enough information on the findings.
Which solution did I use previously and why did I switch?
Since starting work with HackerOne six months ago, we had other previous tools, though I do not remember their names now. HackerOne has been the right fit for our current situation from both a functionality and cost-effectiveness perspective.
When I took on the bug bounty program, HackerOne was already being used, possibly due to cost considerations or its functionality.
What other advice do I have?
I do have experience with other solutions, but currently I am not using them. I am using some other solutions now. We are exploring additional options but have not yet implemented them. My overall rating for this product is 8 out of 10.
Ruphus Muita
Has improved my motivation to submit bugs consistently through fast response and clear filtering
Reviewed on Oct 29, 2025
Review provided by PeerSpot
What is our primary use case?
My main use case for HackerOne is mostly for submitting bugs. I get into the programs listed there, find one that is suitable for me, do my penetration testing on the systems, try to bypass some controls, and if I find a bug, I submit it on HackerOne .
A specific example of a bug I found and submitted through HackerOne that stood out to me involves race conditions because they resonate with me as a unique type of bug. If you can submit simultaneous requests to a program or a system and it fails to queue those requests properly, you end up getting the same response for multiple requests, which I find incredible, so I tend to focus on race conditions.
I use HackerOne as an individual, primarily as a side hustle. While I'm working for the organization, I do projects related to it, but in my free time, I get into HackerOne and try to hack other systems that are not related to my organization, helping other organizations enhance their security.
How has it helped my organization?
Once I submit any bug on HackerOne and it's verified, a team member from that specific organization fixes the bug. After it has been fixed, I have to retest it, as well as the HackerOne team, to ensure it has been fixed, and then I can confirm it on my end, ultimately making the organization much more secure.
What is most valuable?
In my experience, the best features HackerOne offers include a simple user interface. When I first got into using HackerOne, I did not have anyone to guide me, so I just registered, logged in, and quickly figured out how to filter the scope, filter organizations, and choose which system to try and hack. It has a very simple user interface, and it gives you a quick response—if you submit a bug, someone reaches out to you within minutes, telling you they will verify the bug, and it can be verified in just a few days, sometimes even less than a day, which stands out for me.
The fast verification process impacts my motivation significantly because a quick response keeps me motivated. I feel that having someone respond in minutes is encouraging, and if I'm going to try and hunt bugs today, I would appreciate a response within the day or at least within a few days. Some programs take long to respond, and then you lose motivation; so for me, the quick responses motivate me to continue submitting bugs.
I also appreciate the ability to filter programs on HackerOne. I like to focus on web applications, so when I log in and look at the available programs, I can filter specifically for ones related to domains, making it much easier compared to sifting through all programs to find domain-related ones or web, API, etc.
What needs improvement?
I think HackerOne can be improved by allowing new users to gain access to certain programs that are only open to known, renowned users. Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities.
I am currently satisfied with the rewards, response time, and other aspects of the platform, so I don't have anything else to add about the necessary improvements.
I give HackerOne a nine out of ten because if new hackers are given more opportunities, it could be a perfect 10 for me. However, the reason I gave a nine is that I don't have much to complain about; I specifically love the program and don't have many concerns.
For how long have I used the solution?
I have been working in my current field since 2020, so by the end of this year, I'll be clocking six years.
What do I think about the stability of the solution?
HackerOne is stable for me; I have no complaints regarding uptime or reliability.
What do I think about the scalability of the solution?
HackerOne's scalability works well, as it can handle a growing number of users or submissions smoothly.
How are customer service and support?
I've never had to reach out to customer support, so I don't have any comments on that experience.
Which solution did I use previously and why did I switch?
I have not used any other solution for bug bounty or vulnerability submissions; just HackerOne.
What's my experience with pricing, setup cost, and licensing?
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
Which other solutions did I evaluate?
Before choosing HackerOne, I evaluated other options like Yes We Hack and Bugcrowd .
What other advice do I have?
I would highly advise others looking into using HackerOne to start using it for the great experience, great response time, and good rewards; I would highly recommend it. My company does not have any business relationship with HackerOne other than being a customer. I was offered a gift card or incentive for this review. The review rating is 9 out of 10.