Swif AI Endpoint Management & Compliance (US tenant)

What do you like best about the product?

We introduced swif.ai after our device inventory grew beyond what spreadsheets could realistically handle. The dashboard gives us a quick overview of compliance, enrolled devices, and anything that needs attention. I also like that routine tasks don’t require constant manual follow-up.

What do you dislike about the product?

The reporting section is useful, but adding customizable templates would make it even better.

What problems is the product solving and how is that benefiting you?

This has centralized our endpoint management and reduced the need for manual compliance checks. As a result, our IT team spends more time solving problems instead of tracking devices.

What do you like best about the product?

Before using this, we had to check several places to understand the status of our devices. Now everything is available from one dashboard, which saves a lot of time during the day. I also like how quickly newly enrolled devices appear in the system; this helps keep our IT well organized.

What do you dislike about the product?

I would like a few more built-in compliance policy templates for different business scenarios. Also, some reports could be easier to customize.

What problems is the product solving and how is that benefiting you?

The platform is best for managing employees’ devices consistently, while reducing the amount of manual monitoring required.

What do you like best about the product?

Swif.ai is one of those rare platforms actively rethinking what an MDM can and should be. The interface is clean and intuitive, and policy deployment from benchmarks makes it accessible to non-technical administrators. Beyond the basics, Swif ventures into territory most MDMs ignore: shadow IT detection, CVE identification via Wazuh, and AI agent monitoring are all handled meaningfully well. Support is responsive and feedback genuinely gets implemented.

Where many MDMs treat onboarding and offboarding as an afterthought, Swif makes them a priority. The shadow IT integration is a smart touch, as the platform surfaces which apps need to be revoked when someone leaves, saving IT teams from connecting those dots manually.
Platform coverage is broader than most competitors. Mac support is the most mature, Windows is catching up, and Android is in the mix. The real surprise is Linux. This isn't Linux management through custom scripts or tools like Puppet or Chef; it's genuine MDM for Linux, lightweight but real.

Where Swif starts to feel like something different entirely is in how it brings device management and compliance together in one place. You get what you'd expect, CIS benchmarks and the like, but also frameworks you wouldn't typically find in an MDM, such as ISO 27001 and HIPAA. Asset management extends beyond devices, too. The platform includes a flexible asset register you can populate with anything across your organisation, giving SMBs a lightweight alternative to a dedicated asset management tool.

This makes Swif a particularly strong fit for SMBs and SMEs. Smaller teams typically lack the resources to stitch together separate tools for device management, compliance, and asset visibility. Swif covers all three without the complexity or cost of enterprise alternatives, and the intuitive interface means you don't need a dedicated IT department to get value from it.

Swif is where device management and compliance converge, and for SMBs and SMEs that have historically had to choose between proper security posture and operational simplicity, that's a meaningful proposition.

What do you dislike about the product?

The one area most in need of attention is the initial onboarding flow, particularly for BYOD. Currently, BYOD and non-BYOD Apple devices require separate Apple IDs, meaning you need a minimum of two accounts just to get started. For a platform selling simplicity and seamless lifecycle management, asking administrators and end-users to juggle multiple Apple IDs from the outset is a friction point that undermines the first impression. It's the kind of setup detail that feels like an oversight rather than a deliberate decision, and for smaller teams without dedicated IT support it's more painful than it sounds.

What problems is the product solving and how is that benefiting you?

As a small team, the biggest challenge isn't knowing what good security looks like, it's having the visibility to act on it. Swif centralises that visibility in one place.

The compliance suite gives us something tangible to show customers and prospects. Rather than describing our security posture, we can demonstrate it against recognised frameworks, which removes a common blocker in sales conversations.

Beyond compliance, we can see exactly what devices are out there, their patch status, and whether they're configured correctly. Shadow IT detection means we know what software people are actually using, not just what's been approved. And as AI usage grows across teams, being able to inspect that too means we're not making assumptions about how it's being used or what data it's touching.

Onboarding and offboarding are automated, which removes a significant manual burden and reduces the risk of things being missed when someone joins or leaves. The asset register adds visibility across the broader company, simple but useful at our scale to meet compliance requirements.

As the team grows, Swif scales with it. Supporting Mac, Windows, Linux, and Android from a single platform means we're not locked into one device type or facing a tool change every time our device mix shifts.

The net effect is that a small team can maintain the kind of oversight, control, and automation that would typically require dedicated resource and multiple tools. Swif makes that visible, manageable, and in most cases handled automatically.

What do you like best about the product?

We were looking for a platform that could help us keep track of every company without making administration harder. Swif.ai gave us a clear overview of device status and compliance from a single dashboard, and the setup process was easier than we expected.

What do you dislike about the product?

I'd like to see more ready-made compliance policy templates included. Also, some of the advanced settings require a bit more exploration before you're comfortable using them.

What problems is the product solving and how is that benefiting you?

This has helped us to keep the devices aligned with the company policies, while reducing the amount of manual checking the IT team used to perform overall.

What do you like best about the product?

Swif has been great for us for over 3 years now. They cover our mac, windows and small ubuntu fleet with a ton of security features that we needed. Its saved our team a ton of time custom scripting it all themselves.

What do you dislike about the product?

Nothing really, they have been great from the start. We rarely need support but when we do they usually respond in less than 15 minutes and resolve our issue for us without us having to do much. They are pretty white glove.

What problems is the product solving and how is that benefiting you?

Swif has a great unified fleet management for our Windows, Macs and Linux. They've makes it pretty easy for us to manage our devices in a unified dashboard, where everything just runs the same. Theres no difference between each os. Our biggest thing is keep our compliance up to date, which they pretty much automate.