Listing Thumbnail

    NetApp Intelligent Services (Annual)

     Info
    Deployed on AWS
    Get best-in-class data protection and security for your mission-critical workloads running on NetApp® ONTAP® storage through backup and recovery, ransomware protection, and disaster recovery services. Build self-managed cloud storage with NetApp Cloud Volumes ONTAP® solution.
    4.4

    Overview

    Play video

    NetApp offers a comprehensive suite of intelligent services for your ONTAP systems. They proactively protect critical workloads against evolving cyberthreats, detect and respond to ransomware attacks in real-time, eliminate backup windows, and orchestrate a quick recovery in minutes when disaster strikes. NetApp data services and Cloud Volumes ONTAP are fully integrated into the NetApp Console, providing centralized management of ONTAP storage and services.

    Click the View Purchase Options button to use the following NetApp offerings through your AWS account.

    Cloud Volumes ONTAP:  Deploy self-managed cloud storage with advanced data management for file and block workloads. With Cloud Volumes ONTAP, you can optimize your cloud storage costs and increase application performance while enhancing data protection, security, and compliance.

    Ransomware Resilience:  Protect your most critical data by orchestrating a comprehensive ransomware defense for your ONTAP workloads. Prepare for an attack by intelligently identifying and protecting critical workload data with a single click. AI-powered detection uncovers and responds to potential attacks and data breech attempts to limit data loss. And, if an attack does occur, clean, malware-free restore points and guided restoration help you recover affected workloads within minutes.

    Backup and Recovery:  Secure your ONTAP data with simple, high performance, cost-effective data protection. Easily implement 3-2-1 backup strategies with local snapshots, replication to secondary storage, and backup to object stores on premises or in the cloud. The highly efficient backups preserve all ONTAP storage efficiencies, and they are immutable and indelible. An indexed catalog enables you to search, to view, and to restore any data that you need.

    Disaster Recovery:  Safeguard your on-premises VMware workloads with a cost-effective and straightforward disaster recovery solution for ONTAP systems. Replicate VMware vSphere applications and data using highly efficient NetApp SnapMirror® technology. Guided workflows simplify deployment, and nondisruptive failover and failback testing enables greater preparedness without affecting production resources or availability.

    Cloud Tiering:  Achieve continuously available capacity across your high-performance ONTAP storage resources by automatically moving cold data to lower-cost object stores, such as Amazon S3, with a process that is transparent to applications and workflows. Note, end of availability for Cloud Tiering is April 24th. Customers with data tiering needs can transition to ONTAP FabricPool 

    Data Classification:  Automatically analyze and categorize your data to maintain compliance, and to optimize storage.

    This is the hourly subscription listing of NetApp intelligent services. For annual contracts, use this listing .

    Full pricing information can be found at: https://www.netapp.com/pricing 

    Learn More:

    Cloud Volumes ONTAP 

    Ransomware Resilience 

    Backup and Recovery 

    Disaster Recovery 

    Cloud Tiering 

    Data Classification 

    Amazon FSx for NetApp ONTAP  

    NetApp Console 

    Highlights

    • Detect ransomware attacks in real-time, not days later.
    • Recover workloads in minutes, not in days and weeks.
    • Build intelligent, compliant, and secure cloud storage for file and block workloads.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    NetApp Intelligent Services (Annual)

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (11)

     Info
    Dimension
    Description
    Cost/12 months
    Backup and Recovery
    Backup and Recovery (TiB/Hour)
    $582.00
    Data Classification
    Data Classification (included)
    $0.00
    CVO Essentials , High Availability
    CVO Essentials , High Availability (TiB/Hour)
    $1,167.00
    CVO Essentials Secondary , Single Node
    CVO Essentials Secondary , Single Node (TiB/Hour)
    $492.00
    CVO Essentials Secondary, High Availability
    CVO Essentials Secondary, High Availability (TiB/Hour)
    $737.00
    CVO Essentials, Single Node
    CVO Essentials, Single Node (TiB/Hour)
    $799.00
    CVO Professional
    CVO Professional (TiB/Hour)
    $1,475.00
    Disaster Recovery
    Disaster Recovery (TiB/Hour)
    $350.00
    Ransomware Resilience
    Ransomware Resilience (TiB/Hour)
    $798.00
    Cloud Tiering
    Cloud Tiering (TiB/Hour)
    $492.00

    Additional usage costs (11)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Backup and Recovery (TiB/Hour)
    $0.07
    Data Classification (included)
    $0.00
    CVO Essentials , High Availability (TiB/Hour)
    $0.147
    CVO Essentials Secondary , Single Node (TiB/Hour)
    $0.062
    CVO Essentials Secondary, High Availability (TiB/Hour)
    $0.093
    CVO Essentials, Single Node (TiB/Hour)
    $0.10
    CVO Professional (TiB/Hour)
    $0.185
    Disaster Recovery (TiB/Hour)
    $0.0561
    Ransomware Resilience (TiB/Hour)
    $0.097
    Cloud Tiering (TiB/Hour)
    $0.07

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

    Custom pricing options

    Request a private offer to receive a custom quote.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    NetApp provides comprehensive support for intelligent services through various channels, including 24/7 self-service resources like documentation, a knowledge base, and community forums. Customers can access technical support by associating their NetApp Support Site (NSS) account with NetApp Console, enabling them to submit cases through the NetApp Console under Help > Support. For critical issues, phone support is available via the NetApp Support Site, while non-urgent inquiries can be addressed through online case submissions. Existing NetApp customers can register for support by linking their NSS credentials, while new users must create an NSS account to activate entitlements. More details on support registration and troubleshooting can be found in the NetApp Documentation .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    10
    In Storage, Backup & Recovery
    Top
    10
    In Backup & Recovery, Healthcare & Life Sciences, Collaboration & Productivity
    Top
    10
    In Data Governance, Storage, Backup & Recovery

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Real-time Threat Detection
    AI-powered detection system that uncovers and responds to potential ransomware attacks and data breach attempts to limit data loss.
    Rapid Disaster Recovery
    Orchestrated recovery capability enabling restoration of affected workloads within minutes using clean, malware-free restore points and guided restoration workflows.
    Self-managed Cloud Storage
    Cloud Volumes ONTAP deployment with advanced data management capabilities for file and block workloads, including storage cost optimization and application performance enhancement.
    Comprehensive Backup Strategy
    Implementation of 3-2-1 backup strategies utilizing local snapshots, replication to secondary storage, and backup to object stores on premises or in the cloud with immutable and indelible backups.
    Centralized Management
    NetApp Console providing unified management of ONTAP storage systems and integrated data services across on-premises and cloud environments.
    Unified Management Console
    Single management interface providing backup, archival, recovery, and replication capabilities across multiple workload types
    Multi-Workload Support
    Backup and recovery capabilities for cloud, virtual, Kubernetes, and physical workloads from a centralized platform
    Cleanroom Recovery Validation
    Built-in validation mechanism for verifying recovery integrity in isolated environments before production deployment
    Ransomware Protection
    Proactive threat detection and built-in defenses against ransomware and evolving cyberattacks
    Data Replication and Archival
    Orchestrated data replication and archival functionality enabling disaster recovery and long-term data retention
    Global Source Deduplication
    Reduces network bandwidth and storage utilization across cloud storage tiers through global source deduplication technology.
    Automated Tiering and Cold Storage Archival
    Automatically tiers unique blocks to cold storage or backs up large files directly to AWS S3 Glacier for long-term retention.
    Multi-Workload Protection
    Protects files (Windows, Linux, Amazon FSx, Amazon EFS), virtual machines (VMware, Hyper-V, Amazon EC2, Azure VM), databases (Oracle, MS-SQL), and NAS storage across remote offices, data centers, and cloud environments.
    Zero-Trust Security Architecture
    Implements zero-trust architecture with SSH access elimination to production nodes, TLS encryption in-flight, AES-256 encryption at rest with customer-controlled unique keys.
    Automated Cloud Disaster Recovery
    Provides automated and orchestrated failover and failback with capability to launch Amazon EC2 instances from backup snapshots for VM recovery in under 30 minutes, including unlimited testing.

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    No security profile
    -
    -

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    41 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    56%
    44%
    0%
    0%
    0%
    4 AWS reviews
    |
    37 external reviews
    External reviews are from G2  and PeerSpot .
    Rajeshk Kumar Nayak

    Centralized dashboard has simplified cloud backups and now streamlines multi-cloud data migrations

    Reviewed on Apr 16, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for NetApp BlueXP  is cloud storage management, backup, and disaster recovery, and it is very easy to manage the persistent storage that runs on Kubernetes  or OpenShift. Data migration is also a typical use case for our organization.

    In some of our Amazon Kubernetes  clusters, NetApp BlueXP  helps us take backups, including application backup and application manifest backup. If anything fails, we can automatically restore since we have already scheduled the cron job using it, storing the backup for recovery. Additionally, it is very helpful for data migrations, allowing us to move data from cloud to cloud or from bare metal to cloud easily.

    What is most valuable?

    The best features NetApp BlueXP offers, in my experience, include a single dashboard for every operation, which helps reduce manual work. It has a great dashboard with better visibility and works across multiple clouds, whether in a hybrid or multiple cloud environments.

    The dashboard helps my team day-to-day by providing a very easy-to-use UI that is not too complex. We can easily add cloud details, create buckets, and manage all the information for backup. The operations are GUI-based, making it very helpful for configuring these tasks without using complex CLI commands.

    NetApp BlueXP positively impacts my organization by providing good integration with NetApp storage including ONTAP and Trident, along with built-in monitoring and alerts. It saves a lot of time and reduces the in-field engineers' costs.

    What needs improvement?

    I chose eight out of ten because the UI is slow sometimes, and the initial configuration is a bit complex. The license cost is also high compared to other products.

    For how long have I used the solution?

    I have been using NetApp BlueXP for the last two years.

    What do I think about the stability of the solution?

    NetApp BlueXP is very stable in my experience with no issues related to downtime or reliability.

    What do I think about the scalability of the solution?

    NetApp BlueXP's scalability meets our needs well since it is a SaaS-based product managed by the backend OEM teams. There is no downtime or maintenance downtime, making it very helpful during scaling and allowing easy data movement to the cloud. I have not faced any challenges with scalability.

    How are customer service and support?

    Customer support for NetApp BlueXP is very good. We get timely access whenever we need support related to the product, which is enterprise-level support. However, I have not received a support plan that increases case priority according to our use cases.

    Which solution did I use previously and why did I switch?

    We have been using NetApp BlueXP from the start and did not evaluate other options since we adopted NetApp BlueXP from the beginning.

    How was the initial setup?

    The setup and initial configuration of NetApp BlueXP are a bit complex.

    What was our ROI?

    Since using NetApp BlueXP, we have seen a return on investment by saving time as we manage multiple tools more efficiently. It directly saves money, enhances backup security with built-in security and compliance, and makes scaling easy, allowing us to move data to clouds effortlessly.

    What's my experience with pricing, setup cost, and licensing?

    Related to pricing, this is managed by the financial team, but I understand it is a bit high. Compared to competitors including Dell PowerStore , Dell APEX , and IBM Spectrum, these are slightly less expensive than NetApp BlueXP.

    What other advice do I have?

    If your use case involves backing up data from the cloud or transitioning data from on-prem to cloud or between multiple or hybrid clouds, NetApp BlueXP is a very good tool. With a minimal single dashboard, you can manage every aspect, and you get excellent customer support whenever required, facilitating integration with multiple storage backends including any cloud storage or on-prem storage such as NetApp or Dell.

    KirillKolesnikov

    Centralized cloud volumes have simplified administration and improved compliance visibility

    Reviewed on Apr 16, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My central use case is for CVO , for cloud volume on top, and for administration with Google.

    What is most valuable?

    NetApp BlueXP  is a good solution because we did not have another solution for CVO  administration. I like NetApp BlueXP ; it is good. I am using the unified visibility feature. NetApp BlueXP helps with managing compliance and security policies. For all of NetApp BlueXP, I think nine in general. I like that I worked with NetApp interface before, and NetApp BlueXP is almost the same. It is really good.

    What needs improvement?

    It is not easy to integrate with Google because if we have some problems, we must talk with Google and NetApp support. However, they do not speak with each other, so I must explain the same problem to Google and then explain the same problem to NetApp support.

    The only challenge I faced when deploying it was deploying agents in NetApp BlueXP. The problem was that we had no documentation about deployment.

    They could improve their response time, as it is too long. It could also be expensive to scale to a large scale.

    For how long have I used the solution?

    I have been using it for approximately two years.

    What do I think about the stability of the solution?

    Regarding stability, I would say approximately 90 percent. I did not see any problem so far, but I cannot predict the future.

    What do I think about the scalability of the solution?

    I would rate scalability nine from one to ten points.

    How are customer service and support?

    I have worked with technical support from NetApp. My experience with support is good. I would give them seven points for support.

    Which solution did I use previously and why did I switch?

    I worked with something else previously.

    How was the initial setup?

    I find the installation easy.

    What was our ROI?

    When we compare it to classic infrastructure, we see money saving. We see savings with the product compared to classic infrastructure. I think the savings are from twenty to thirty percent.

    What's my experience with pricing, setup cost, and licensing?

    I find the price affordable.

    Which other solutions did I evaluate?

    I have not implemented advanced data backup strategies; this is not for backup. I do not use AI here; we do not use AI analytics. The reason I am not using it is that we do not need it. We do not use automated data tiering from the S.

    What other advice do I have?

    For the data integration part, we are working with Google. The only downside regarding integration with Google is that it is quite complex when I have to explain the same issue twice.

    I would rate NetApp BlueXP's help with managing compliance and security policies at eight for the visibility feature only. I rate it eight because if you do not use this instrument for administration early, it is difficult.

    It was not my choice; I simply started working with the product they already had.

    I rate this review nine overall.

    Naveen Radhwani

    Improved security and performance and helps with data management

    Reviewed on Jul 26, 2024
    Review provided by PeerSpot

    What is our primary use case?

    We primarily use the solution as storage for our media files. We have an online system. The processing is also being done on that storage server. It's like native storage.

    What is most valuable?

    It's improved our data management significantly. The performance and transfer of data have improved significantly.

    The security functionality is very good. We are much more secure now.

    It has improved our disaster recovery. We now have a good disaster program in place thanks to BlueXP.

    BlueXP assists us with AI-driven data operations.

    What needs improvement?

    The dashboard management could be improved.

    For how long have I used the solution?

    I've used the solution for about ten years.

    What do I think about the stability of the solution?

    The stability is excellent. I would rate it ten out of ten.

    What do I think about the scalability of the solution?

    The scalability is good. I'd rate it eight out of ten. We have around 150 people using the solution currently.

    How are customer service and support?

    We haven't had any issues with technical support.

    Which solution did I use previously and why did I switch?

    We previously used Dell. We were promised a much more stable, robust solution and so we switched. It also had the size we needed to fit our requirements.

    How was the initial setup?

    The initial setup was moderate. I'd rate the experience six out of ten. The deployment itself took a couple of days.

    What about the implementation team?

    We had an integrator assist us with the implementation.

    What was our ROI?

    We have witnessed an ROI in terms of the output of the team. It's helped us speed up our work. We've noted a 60% increase in performance.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable. I'd rate the affordability seven out of ten.

    What other advice do I have?

    I'm a customer.

    I'd recommend the solution to others due to the fact that it is stable, offers good performance, remains robust, and has helpful services.

    I would rate the product eight out of ten.

    Mircea Sandu

    Good support, nice interface, and natively integrates with NetApp

    Reviewed on Jul 25, 2024
    Review provided by PeerSpot

    What is our primary use case?

    The solution mirrors the data from on-prem to the cloud. BlueXP is software that sits on the cloud, and it's able to look into the data and extract it. We use it for data extraction.

    What is most valuable?

    The solution is from NetApp. It's treated like an individual solution. However, it's a full product. It's a backup and recovery tool.

    The software interface can extract the data from the backend effectively.

    It's a good solution as it natively integrates with other NetApp tools, and they can all work together as one product.

    It's useful that it is a single solution.

    What needs improvement?

    It's a very expensive product. However, there are no other options if you go ahead with the NetApp product. You can't use other solutions to do this type of activity under NetApp. NetApp does not make it easy for you to integrate with other outside solutions.

    The speed of the solution could be better. Sometimes it is pretty slow, depending on the environment.

    In the first few versions, we were not able to browse and look into other storage types that replicated from on-premises. However, they've since updated the software.

    For how long have I used the solution?

    I have only used the solution for two years.

    What do I think about the stability of the solution?

    The stability is rock-solid. I've never had any serious problems. I'd rate the stability ten out of ten.

    What do I think about the scalability of the solution?

    We're a pretty big company. This solution covers tens of thousands of users.

    The solution is very scalable. You can upload hyperscalers in the cloud. Id's rate the scalability ten out of ten.

    How was the initial setup?

    The initial setup is straightforward. It took a few hours to set up.

    For maintenance, we have a third-party vendor that's helping us with support and lifecycle management of IT assets. There's a team of six people managing the maintenance. They are architects.

    What about the implementation team?

    We had a third party assist us with the deployment of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive. However, it is in line with what other operators are offering. We do have a separate team that manages licensing. I'd rate the affordability of pricing at five or six out of ten.

    There are no extra expenses over and above the core licensing cost.

    Which other solutions did I evaluate?

    We did look into Azure File Services and Commvault. We also considered VMware. This solution was the only one that had full integration with NetApp and Azure.

    What other advice do I have?

    I'd rate the solution eight out of ten. It's good.

    I'd recommend the solution to others.

    Eric_Davis

    Reduces delivery time and helps in CBO deployment

    Reviewed on Nov 02, 2023
    Review from a verified AWS customer

    What is our primary use case?

    We use the solution to deploy CBOs in AWS and Azure.

    How has it helped my organization?

    NetApp BlueXP makes it easier to deliver products and manage inventory.

    What is most valuable?

    We can manage multiple systems from a single point. The tool makes it easy to deploy CBOs.

    What needs improvement?

    The tool needs to make its licensing pages more user-friendly.

    For how long have I used the solution?

    I have been using NetApp BlueXP since 2017.

    What do I think about the stability of the solution?

    The tool's stability is not perfect, but pretty good.

    What do I think about the scalability of the solution?

    NetApp BlueXP is scalable.

    How are customer service and support?

    I love the tool's support model. We purchased a specialized support model. They are very responsive.

    How was the initial setup?

    The tool's deployment was straightforward. It is easy to add devices.

    What was our ROI?

    We have seen ROI with the tool's use.

    What other advice do I have?

    NetApp BlueXP has reduced the time to prepare and create a new CBO. It has reduced our delivery time.

    I rate the product an eight out of ten.

    View all reviews