Sold by: Salesforce, Inc.
Deployed on AWS
Agentforce Life Sciences (formerly known as Life Sciences Cloud) is the AI-first, end-to-end engagement platform for pharma and medtech organizations across clinical, medical, commercial, and patient services functions. Built on the deeply unified platform with compliance in the flow of work, it enables cross-functional teams to intelligently engage with patients and healthcare providers.
Overview
Agentforce Life Sciences (formerly known as Life Sciences Cloud) is an intelligent, AI-first solution that redefines how the industry engages with patients, healthcare providers, and care ecosystems to bring new therapies to market faster. Built on the deeply unified Agentforce 360 Platform, it enables organizations to personalize customer interactions, streamline clinical operations, and improve patient outcomes with data, contextual insights, and trusted AI.
With Agentforce embedded in the flow of work, clinical, medical, and commercial teams can boost efficiency across key functions using prebuilt and flexible agents, including accelerating clinical trial site selection, optimizing patient enrollment, and improving engagement with healthcare professionals.
Transform Clinical Trials
- Automate personalized engagement, prescreening, and scheduling for efficient enrollment into clinical trials
- Streamline clinical trial site and investigator selection with AI powered by comprehensive site performance data
- Enable study teams and sites to manage and oversee clinical trials, ensuring timely and high quality clinical trials
Reimagine HCP Engagement
- Enable field teams with data-driven intelligence on a mobile-first application
- Drive product adoption with 24x7 support for medical inquiries
- Deliver impact powered by pre-approved content- Manage schedules, sample orders, and signature captures with compliance built in the flow of work
Improve Patient Outcomes
- Increase patient onboarding to latest therapies with seamless benefit (re)verification and financial assistance.
- Take immediate actions based on AI-powered recommendations to boost patient adherence and prevent dropoffs
Compliance at Every Step
- Maximize efficiency with structured and unstructured data consolidated with zero-copy integration powered by Data 360
- Maintain adherence to global and regional regulations including HIPAA, GDPR, GxP, and FedRamp with Life Sciences Cloud
- Set user-based permissions within your organization to control patient data visibility
Open Ecosystem for Interoperability
- Leverage AppExchange, AgentExchange, and the extensive network of partners across domains
- Seamlessly integrate with Salesforce Customer 360 products like Slack, Marketing Cloud, Tableau, and Commerce Cloud
- Bring rich industry data natively into the application via Data 360 from partners like H1, Viz.ai, and IQVIA to unlock precise insights and tailored recommendations
Highlights
- Accelerate clinical, medical, and commercial engagement on a unified platform
- Improve productivity across teams and overall ROI with Agentforce enabled actions
- Improve patient adherence and outcomes using real-time insights and personalized outreach
Details
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