Overview
Pulse for OpenSearch is a robust platform built to enhance the performance and reliability of your OpenSearch clusters. Developed by world-class OpenSearch experts, Pulse delivers proactive monitoring with real-time metrics, intuitive dashboards, and automated alerts to help you address potential issues before they impact your operations.
One of the key features of Pulse is its Health Assessments, which continuously evaluate your OpenSearch environment, detect anomalies, and offer visibility into cluster health. With tailored recommendations for maintaining peak performance, Pulse empowers you to manage challenges like search latency and resource bottlenecks effectively, ensuring that issues are resolved before they escalate.
Beyond health assessments, Pulse provides comprehensive insights into critical metrics, including query performance, index health, and resource utilization. With actionable recommendations and automated insights, Pulse ensures your clusters operate smoothly and scale effortlessly.
Designed for ease of use and scalability, Pulse integrates seamlessly with OpenSearch, offering a unified monitoring solution for both small deployments and large, complex infrastructures. No matter the size of your setup, Pulse is built to support the growing demands of modern search-driven applications.
Highlights
- Comprehensive Health Assessments - Pulse Health Assessments provide continuous analysis of your OpenSearch clusters, identifying potential risks and performance issues. With actionable reports and tailored recommendations, you can maintain optimal system health and prevent costly disruptions before they happen.
- Real-Time Monitoring & Visual Dashboards - Pulse offers intuitive, real-time dashboards that visualize critical OpenSearch metrics such as index health, query performance, and cluster utilization. Gain instant insights and stay on top of issues before they impact performance.
- Proactive Alerts & Automated Insights - Set custom alerts for key performance indicators and receive actionable recommendations based on the behavior of your OpenSearch cluster. The Pulse intelligent alerting system ensures you are always one step ahead of issues, reducing downtime and increasing reliability.
Details
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
OpenSearch Cluster | 1 OpenSearch cluster (up to 25 data nodes) | $5,000.00 |
Large OpenSearch Cluster | 1 Large OpenSearch cluster (> 25 data nodes) | $6,500.00 |
Small OpenSearch Cluster | 1 Small OpenSearch cluster (<=5 data nodes) | $2,940.00 |
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Non refundable
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Software as a Service (SaaS)
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Vendor support
Buyers of Pulse can expect dedicated, expert-level support to ensure smooth operations of their OpenSearch clusters. Whether it is troubleshooting, performance tuning, or product guidance, our team is here to help.
You can connect with our experts directly via the Pulse Support Inbox for efficient communication and quicker issue resolution. For more information or to get assistance, reach out to us at info@pulse.support .
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Customer reviews
Search capabilities have powered our product while analytics now drive log-based insights
What is our primary use case?
My primary use case is powering up the search in the product.
What is most valuable?
It is quite easy, and I think it was really great the way they offered the services. I can just click provision the instance into AWS and then I'm good to play with the fast API.
The analytics is the way I have set up, using the fast API as a wrapper on top of Pulse Elasticsearch and OpenSearch and then exposing these as APIs to our front-end systems. All of the logs go to log files, and I ship those logs to our database and then create analytics on top of it.
What needs improvement?
I think the way they support the ingesting service for Pulse Elasticsearch and OpenSearch is not really great. If I got to attach a few more records, they don't support it. It's all rewrite every time; basically, I truncate the index and then deploy a new index and do a blueprint deployment. I think if they can support ingesting for a few records at any time, that would be great. It will just go ahead and attach to the existing instance.
I think instead of supporting the machine learning services, I'm not sure how many people are using their machine learning service. Rather, if they can support the LLM querying inside Pulse Elasticsearch and OpenSearch, that would be great.
They should support the LLM integration inside Pulse Elasticsearch and OpenSearch.
For how long have I used the solution?
I have been working with Elasticsearch for probably two or three years now.
What do I think about the stability of the solution?
To be honest, Elastic didn't solve the problem for us, and I don't recall why I moved to Pulse Elasticsearch and OpenSearch, but I think Pulse Elasticsearch and OpenSearch is what we are on now completely.
What do I think about the scalability of the solution?
I would not really rate my experience great in Elastic, but in Pulse Elasticsearch and OpenSearch. It's the same thing any which way, but we never scaled up in Elastic.
How are customer service and support?
The alerting feature? I think we have it. We have an alert coming to Slack for all of the 500 errors, but we never added the PagerDuty or any other alerting system into it.
Which solution did I use previously and why did I switch?
I tried Algolia , then moved to Elastic, and then moved to Pulse Elasticsearch and OpenSearch.
Which other solutions did I evaluate?
I think we provisioned an instance inside AWS for Elasticsearch by Elastic.
What other advice do I have?
I have not used the SQL query support feature.
I did assess the RESTful API support.
I have not utilized Pulse Elasticsearch and OpenSearch machine learning features, as there was no use case for me. But I think I did add the LLM outside that, the machine learning that is provided by Pulse Elasticsearch and OpenSearch. I did add the LLM querying outside the product. So if at all I need, I just call the generate services and do a little bit of research and development there.
I would rate this product an eight overall.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Search performance has transformed customer document access and continues to improve satisfaction
What is our primary use case?
Pulse Elasticsearch and OpenSearch has been utilized for around three years. The main use case is using it as a search engine for customers. Depending on the company, insurance companies search for PDF documents and claims, while medical insurance companies search for medical notes and other medical-related information.
What is most valuable?
The best features that Pulse Elasticsearch and OpenSearch offer include the scalability, so no matter how many indexes are stored and searched, it scales very well.
Scalability has helped the organization in many situations. For example, when disk space runs out, it automatically increases the disk space to serve customer needs.
In addition to scalability, the speed of Pulse Elasticsearch is greatly appreciated, as it is very fast compared to other resources used for that purpose, which makes customers happy.
For how long have I used the solution?
Three and a half years have been spent working in the current field.
What do I think about the stability of the solution?
Pulse Elasticsearch and OpenSearch is stable.
What do I think about the scalability of the solution?
The scalability of Pulse Elasticsearch and OpenSearch is working very well, and that is one of the key metrics of the service.
How are customer service and support?
Pulse Elasticsearch and OpenSearch customer support has been interacted with many times, and it was always extremely helpful. A rating of 10 would be given to customer support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
A different solution was previously used, and the only reason for switching was the speed, as the old solution was very slow on searches.
Since using Pulse Elasticsearch and OpenSearch, migration from other search services has occurred without experiencing any issues so far, unlike the other systems where a lot of latency was faced and caches had to be warmed up before searching. With Elasticsearch, everything is much easier.
What was our ROI?
A return on investment has been seen in terms of time saved, as dealing with Pulse Elasticsearch and OpenSearch through its blue-green deployment means only scheduling and monitoring its completion is required without spending a lot of time on upgrades.
Which other solutions did I evaluate?
The decision to use Pulse Elasticsearch and OpenSearch was made by a higher level without evaluating other options.
What other advice do I have?
Customer satisfaction has significantly improved since switching to Pulse Elasticsearch and OpenSearch from old legacy services, as many insights from customers indicate that latency has changed dramatically and the speed is significantly better now.
For others looking into using Pulse Elasticsearch and OpenSearch, it is definitely recommended to give it a try, especially if old legacy systems that are slow are currently being used. Lately, OpenSearch has come up with a new version that greatly enhances speed, so trying it is encouraged and it will be loved. A review rating of 9 reflects the overall satisfaction with Pulse Elasticsearch and OpenSearch.