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    LucidLink - Business

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    Sold by: LucidLink 
    Deployed on AWS
    Collaborate everywhere, instantly with LucidLink. Empower your team to access, edit and share files of any size in real time, without syncing or downloading. With seamless setup, familiar workflows and zero-knowledge encryption, LucidLink frees your team to collaborate without limits.
    4.5

    Overview

    LucidLink is the storage collaboration platform that frees creative teams to work together from anywhere. With a single shared filespace protected by zero-knowledge encryption, your team can instantly and securely access, edit and share projects of any size.

    Combining the ease of a local drive with the power of the cloud, LucidLink gives you on-demand access to your files. Now you can get straight to work without downloading, syncing or versioning disasters.

    Spotify, Paramount, Adobe and creative teams worldwide have used LucidLink to 5x productivity, access the best talent globally and free their people to focus on creating. Discover more at LucidLink .

    Highlights

    • Instant collaboration, anywhere - Work together in real time with instant, secure access to your files, no matter where your team is. Say goodbye to syncing and downloading delays - access, edit and share files of any size as if they're stored on a local drive.
    • Seamless integration & effortless setup - Get up and running in minutes with a platform that works with your existing tools and workflows. No need for new hardware, IT assistance or extensive training - just effortless collaboration from day one.
    • Protection for all your projects - Enjoy peace of mind knowing zero-knowledge encryption ensures your files are protected every step of the way. Permission controls mean only you and your chosen collaborators can access your data, wherever you're working.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    LucidLink - Business

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    Business user
    The cost per workspace member is $32/month - and includes 400 GB of shared storage and Business features. Ideal for up to 25 members and 10 TB of storage.
    $32.00

    Additional usage costs (3)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    overage_users
    Members
    $32.00
    overage_storage
    Storage (in GB)
    $0.08
    LucidLink Connect
    Overage LucidLink Connect (30$/TB, 0.03$/GB)
    $0.03

    Vendor refund policy

    We do not provide refunds. Refunds are only issued at the company's discretion and may be granted in cases of billing errors or service issues. Refunds are not provided for partial months of service or unused storage. You can contact our billing support team at billing@lucidlink.com .

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Standard Support availability is 24x5 (Mon-Fri).
    *The weekend is from Saturday 0:00 UTC to 0:00 UTC Monday (2:00AM EEST, 6:00PM CST, 9:00AM AEST).
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    636 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    71%
    26%
    3%
    0%
    1%
    0 AWS reviews
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    636 external reviews
    External reviews are from G2 .
    Carolina R.

    Great for Remote Teams, Slows Down on Slower WiFi

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    Works best for my team as we’re all remote in different states. Real time saving, efficient.
    What do you dislike about the product?
    I haven’t had any issues overall, but when we travel and have to rely on slower WiFi speeds, the app is slow too. Aside from that, everything has been good for us.
    What problems is the product solving and how is that benefiting you?
    It allows my team to keep our work centralized, which makes it easier to stay organized and aligned.
    Abhishek Y.

    Fast, Local-Like Remote Files with a Clean, Straightforward Setup

    Reviewed on Mar 21, 2026
    Review provided by G2
    What do you like best about the product?
    LucidLink makes remote files feel like they are stored locally. The streaming file system is fast and reduces the need to download large files. Setup is straightforward and the interface is clean. It works well for teams that need shared access without dealing with constant file syncing issues.
    What do you dislike about the product?
    Performance can depend on internet speed, so slower connections can affect the experience. Pricing may feel high for smaller teams. There can also be a slight learning curve for users who are new to cloud-based file systems.
    What problems is the product solving and how is that benefiting you?
    It solves the problem of accessing large files remotely without full downloads. This saves time and improves team collaboration, especially when working across different locations. It also reduces dependency on physical storage and manual file transfers.
    Matthew P.

    Fast, Smooth Team Collaboration—Sharing with Freelancers Still a Challenge

    Reviewed on Mar 13, 2026
    Review provided by G2
    What do you like best about the product?
    We've tested out a lot of other platforms and they and are yet to find one that souls our video production remote post production solution fully. Lucid has been great for combining our in-house teams to the same projects with ease and speed.
    What do you dislike about the product?
    We have yet to be able to make it possible for us to provide links to the projects with freelances which as you can appreciate is a large part of the modern day production environment
    What problems is the product solving and how is that benefiting you?
    Shared working with internal teams
    Meshv P.

    Cloud Storage That Feels Like a Local Drive, Built for Real-Time Team Collaboration

    Reviewed on Feb 24, 2026
    Review provided by G2
    What do you like best about the product?
    LucidLink provide cloud based storage looks like local drive for team to access and upload some of files and can work around on that. It also allow real time collaboration with other that can share filespace with other .
    What do you dislike about the product?
    The only that I dislike is it can sometime feel slow in quality and speed of internet connection when it comes to unstable connection. And pricing can be another view.
    What problems is the product solving and how is that benefiting you?
    This product helps to overcome situation of like handling large files with other team members and like easy to share, sync and all other functions made super easy.
    Curtis M.

    Difficult first, but good ones it’s going

    Reviewed on Feb 19, 2026
    Review provided by G2
    What do you like best about the product?
    It just never really worked the way I wanted it to.
    What do you dislike about the product?
    So many issues at the setup stage and quite clunky and not the cheapest.
    What problems is the product solving and how is that benefiting you?
    My G's a reason I've got anything to say. He's got me through here. He's got me through there.
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