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    LucidLink - Business

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    Sold by: LucidLink 
    Deployed on AWS
    Collaborate everywhere, instantly with LucidLink. Empower your team to access, edit and share files of any size in real time, without syncing or downloading. With seamless setup, familiar workflows and zero-knowledge encryption, LucidLink frees your team to collaborate without limits.
    4.5

    Overview

    LucidLink is the storage collaboration platform that frees creative teams to work together from anywhere. With a single shared filespace protected by zero-knowledge encryption, your team can instantly and securely access, edit and share projects of any size.

    Combining the ease of a local drive with the power of the cloud, LucidLink gives you on-demand access to your files. Now you can get straight to work without downloading, syncing or versioning disasters.

    Spotify, Paramount, Adobe and creative teams worldwide have used LucidLink to 5x productivity, access the best talent globally and free their people to focus on creating. Discover more at LucidLink .

    Highlights

    • Instant collaboration, anywhere - Work together in real time with instant, secure access to your files, no matter where your team is. Say goodbye to syncing and downloading delays - access, edit and share files of any size as if they're stored on a local drive.
    • Seamless integration & effortless setup - Get up and running in minutes with a platform that works with your existing tools and workflows. No need for new hardware, IT assistance or extensive training - just effortless collaboration from day one.
    • Protection for all your projects - Enjoy peace of mind knowing zero-knowledge encryption ensures your files are protected every step of the way. Permission controls mean only you and your chosen collaborators can access your data, wherever you're working.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    LucidLink - Business

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    Business user
    The cost per workspace member is $32/month - and includes 400 GB of shared storage and Business features. Ideal for up to 25 members and 10 TB of storage.
    $32.00

    Additional usage costs (2)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    overage_users
    Members
    $32.00
    overage_storage
    Storage (in GB)
    $0.08

    Vendor refund policy

    We do not provide refunds. Refunds are only issued at the company's discretion and may be granted in cases of billing errors or service issues. Refunds are not provided for partial months of service or unused storage. You can contact our billing support team at billing@lucidlink.com .

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Standard Support availability is 24x5 (Mon-Fri).
    *The weekend is from Saturday 0:00 UTC to 0:00 UTC Monday (2:00AM EEST, 6:00PM CST, 9:00AM AEST).
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    654 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    68%
    27%
    3%
    1%
    1%
    0 AWS reviews
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    654 external reviews
    External reviews are from G2 .
    Retail

    Effortless Setup and Easy Access to Files Anywhere

    Reviewed on Jul 01, 2026
    Review provided by G2
    What do you like best about the product?
    Ease of use. Ease to set up and access files wherever you are
    What do you dislike about the product?
    Nothing to be honest, you are only limited by your upload/download speeds
    What problems is the product solving and how is that benefiting you?
    We work with plethora of different people so having access to media files comes in handy
    Kyle K.

    Single-Source Assets, Smooth Multi-User Collaboration, and Improving Mobile UX

    Reviewed on Jul 01, 2026
    Review provided by G2
    What do you like best about the product?
    Single source assets across multiple users.
    What do you dislike about the product?
    Reliance on an internet connection has been the key concern. I believe that may have been sorted recently. Also, mobile phone interface is getting better.
    What problems is the product solving and how is that benefiting you?
    Mobile application has had a lot of improvement.
    Marketing and Advertising

    Effortless Desktop Installation and Very User-Friendly for Non-Tech Teams

    Reviewed on Jun 30, 2026
    Review provided by G2
    What do you like best about the product?
    Easy installation onto my desktop, easy to navigate for my team who is not as tech savvy.
    What do you dislike about the product?
    Uploads were a little slow, despite my being hard-lined into my fiber ethernet. Also, the web interface was not as intuitive as I would have liked.
    What problems is the product solving and how is that benefiting you?
    I needed a quick way to share working files and collects with a remote team. LucidLink helped a lot with that, though we could not get enough storage to transfer all of the raw files. This was still helpful, though, and saved me from having to use Google Drive to share files.
    Sergio C. A.

    Intuitive Lucid Link and Great Connectivity — Works Well with Shotput Pro

    Reviewed on Jun 30, 2026
    Review provided by G2
    What do you like best about the product?
    That I can work with shotput pro and the way of connectivity is nice.
    What do you dislike about the product?
    I think Lucid link is intuitive but probably it can have better menus.
    What problems is the product solving and how is that benefiting you?
    I use it with shotput pro in a daily basis.
    Anonymous

    Effortless Video Collaboration Like a Shared Hard Drive

    Reviewed on Jun 30, 2026
    Review provided by G2
    What do you like best about the product?
    I like the ease of use and of sharing content. It works just like a hard drive, so everyone knows how to use it. It's also fast with a decent internet connection, and there's so much that it helps with. It's great for transferring footage to editors and finishing projects when an editor is out of office or unavailable, plus it solves our long term storage needs. We had a tight deadline on a project and one of our editors was out, so we needed another editor to hop on and start the edit, and then the original editor was able to finish it. I also chose it for the cost and the amount of storage. The initial setup was incredibly easy, and we had assistance with every step.
    What do you dislike about the product?
    {"I find that sometimes the speed struggles with larger projects.","I've noticed that pinning doesn't always seem to work. I will pin footage, and it will still take a long time to load.","It can be annoying needing to make proxies for every project."}
    What problems is the product solving and how is that benefiting you?
    My team uses LucidLink to edit and store video content. It solves transferring footage to editors, finishing projects when an editor is out or unavailable, and long-term storage. It's easy to use and share, works just like a hard drive, and is fast with a decent internet connection.
    View all reviews