Sold by: DeepScribe
DeepScribe is the first enterprise-grade and fully customizable, automated AI medical scribe.
4.1
Overview
With DeepScribe, healthcare organizations can provide their clinicians with an AI scribe that can be customized by each specialty group and by each individual clinician. Unlike other AI scribe companies, DeepScribe is 100% customizable, empowering clinicians to create complete and accurate documentation that best suits their needs - all while saving up to 4hrs a day and removing administrative bottlenecks. Not only does DeepScribe improve the well-being of clinicians, it has also been proven to improve patient care, as well as increase revenue and reimbursement.
How to Easily Use DeepScribe:
After downloading the DeepScribe app on their iPhone or iPad, the clinician chooses their patient on their calendar and clicks the button to start recording their natural conversation. DeepScribe is ambient,and runs quietly in the background, transcribing the conversation in real time. Once the patient encounter is done, the clinician simply stops the recording and requests the notes to be scribed. DeepScribe's powerful AI then starts to generate medical documentation directly within athenahealth, as quickly as within a few seconds, in the customized format that the clinician has specified to use and with only medically relevant information. The clinician then simply reviews and signs off!
DeepScribe Results:
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As low as 1.6 minute chart closure time
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As high as 75% reduction in documentation time
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Potential to see 2 extra patients per day
Why DeepScribe:
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DeepScribe is the first AI Scribe to generate personalized, specialty-specific notes within seconds of completing a visit. Personalization and continued customizability also allow health systems to further meet compliance needs and push their strategic initiatives forward.
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DeepScribe is a 100% ambient documentation solution, meaning clinicians are not required to dictate nor do they have to use annoying wake words (ex: Hey DeepScribe...).
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DeepScribe provides enterprise-grade security. Our security standards, including HIPAA compliance, end-to-end encryption, de-identified patient data, multi factor authentication and limited user access, ensure that no matter the size of your organization you can trust DeepScribe with sensitive information.
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DeepScribe is reliable and trustworthy. Thousands of clinicians and some of the largest healthcare systems in the United States have trusted their medical documentation with DeepScribe, which makes us the World's most widely adopted AI medical scribe solution.
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DeepScribe is easy to use. Our service is easily accessible via an iOS app, no additional hardware or software required.
Highlights
- DeepScribe is the first AI Scribe to generate personalized, specialty-specific notes within seconds of completing a visit. Personalization and continued customizability also allow health systems to further meet compliance needs and push their strategic initiatives forward.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Users | Number of Users | $0.001 |
Vendor refund policy
We like to work with you to ensure you have success with our product - hence we typically don't offer refunds.
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
Our team will personally onboard you onto the platform, work with you to custom tune our models, and will be available during working hours to support you.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By DeepScribe
By Deepgram
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25
In Summarization-Text
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10
In Scheduling & Coordination, Speech Recognition, Sales & Marketing
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10
In Text/OCR
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Real-time Ambient Transcription
Ambient documentation solution that transcribes natural conversations in real-time without requiring wake words or active dictation from clinicians
Specialty-specific and Personalized Documentation
Generates customizable medical notes tailored by specialty group and individual clinician preferences, with output formatted according to specified documentation standards
Rapid Note Generation
Produces medical documentation within seconds of patient encounter completion and integrates directly with athenahealth EHR system
Enterprise-grade Security
Implements HIPAA compliance, end-to-end encryption, de-identified patient data handling, multi-factor authentication, and limited user access controls
iOS Native Application
Accessible via iOS app on iPhone and iPad devices with no additional hardware or software requirements for deployment
Real-Time Speech Transcription
Transcription latency of less than 300 milliseconds with processing speed of 20x faster than real-time, capable of transcribing one hour of pre-recorded audio in approximately 12 seconds.
Speech Recognition Accuracy
Speech-to-text accuracy exceeding 90% across multiple use case categories with domain-specific language models optimized for industry-specific terminology.
Audio Understanding and Analysis
Capabilities including summarization, sentiment analysis, language translation, speaker diarization, and language detection for comprehensive audio content analysis.
Custom Model Training
Support for customer-specific custom model training to optimize model performance for specific business objectives and use cases.
Machine Learning-Based Data Extraction
Leverages machine learning algorithms to intelligently extract data from diverse document formats including handwritten forms, PDFs, and low-resolution images with 99% accuracy rates.
Proprietary Model-Based Architecture
Built on a proprietary model-based architecture that reads and understands all forms of content, delivering industry-leading automation rates of 98.5% across enterprise-scale document processing.
Data Validation and Enrichment
Provides data validation and enrichment capabilities to ensure accuracy of extracted information and reduce downstream workflow steps.
Pre-Built and Customizable Workflows
Offers out-of-the-box and customizable tasks, workflows, and connectors that integrate with internal or external systems and applications.
LLM Integration with Governance
Harnesses the power of large language models with built-in auditability, governance, and security controls while processing private enterprise data for generative AI applications.
Standard contract
No
No
Customer reviews
ZEESHAN ALI
Dental documentation has reduced paperwork and now frees more time for patient treatment
Reviewed on Apr 10, 2026
Review from a verified AWS customer
What is our primary use case?
I use DeepScribe for documentation of conversations taking place between me and the patient during the patient's visit in my dental clinic.
When a patient visits my dental clinic, DeepScribe helps to document the conversation during the conversations between me and my patients, including the patient's medical history, the medications the patient is taking, the treatment plan, and follow-up information. All of this is documented and organized by DeepScribe.
What is most valuable?
One important feature of DeepScribe is AI pre-charting, in which I am able to see the patient's medical history, prior treatments, lab reports, and X-rays even before the patient visit. This allows me to be well prepared before the patient visits my dental clinic.
The best features of DeepScribe are documenting the conversation between me and the patient during the appointment and organizing it in a well-structured way. The other valuable feature is AI pre-charting, which helps to keep me informed about the patient's medical history, the medications the patient is taking, and the treatment being performed. I can see all of this information at a glance.
What needs improvement?
A few more dental terminologies need to be incorporated into DeepScribe. Some terminologies are still missing from its database. Additionally, sometimes the response or the notes written are not entirely accurate, so the accuracy could be increased to some extent.
If DeepScribe would have features such as sending the patient a reminder about their follow-up appointment, or alerting me when abnormalities are seen in a lab report, an alert system for the dentist would be highly helpful.
I believe some improvement is still needed in accuracy and some dental terminology is missing from its database that needs to be incorporated.
For how long have I used the solution?
I have been working with DeepScribe for the last six months.
What do I think about the stability of the solution?
DeepScribe is quite stable during my work. It takes notes quite accurately during conversations with the patient in my dental clinic without any major issues.
What do I think about the scalability of the solution?
DeepScribe is quite scalable from a small clinic to a well-organized healthcare hospital, and multiple clinic chains can all use DeepScribe easily.
How are customer service and support?
Customer support for DeepScribe is quite good, and they are very responsive to any issues that arise during the setup or during usage.
Which solution did I use previously and why did I switch?
I did not use any different solution before DeepScribe.
How was the initial setup?
Pricing for DeepScribe is fair and the setup is quite easy. I can easily set up and start using DeepScribe to take medical scribes of my conversations with patients quickly, and it is really easy to use.
What was our ROI?
DeepScribe has been a great return on investment. I am spending less time on writing clinical notes. That time is now used to treat patients, so the number of patients I see daily has increased. This has in turn increased my revenue and profits. My efficacy has also improved and the workload and paperwork load has been reduced.
Which other solutions did I evaluate?
I evaluated one other medical scribe called Freed AI before choosing DeepScribe.
What other advice do I have?
The accuracy of DeepScribe is quite good. It captures the medical and dental terminology well. The speed is also good, and it keeps pace with the conversation between me and my patients.
DeepScribe has reduced the administrative workload that is needed for paperwork. I spend less time on paperwork and more time is given to the patients and on treatment. This overall has increased the efficacy of my dental staff and myself. Rather than spending time on paperwork and writing clinical notes, I spend more time on the patients and focusing on their treatment.
I am spending less than fifty percent of the time I used to previously on writing clinical notes. All is done by DeepScribe. All that time is saved and those hours are utilized in seeing more patients and increasing the revenue of my dental clinic and increasing the efficacy of my work.
If any organization that is using an Electronic Health Record can easily consider integrating DeepScribe into their system, it will really increase efficacy and reduce paperwork, and more time can be given to patients and taking care of patients.
DeepScribe is a really reliable and stable tool that can be used in my dental clinic for day-to-day activity. It reduces the paperwork and the time that I was spending previously in taking clinical notes. Now those times can be utilized for doing the treatment of patients. This overall has increased the efficacy of my clinic and really helped me to focus on my work rather than only doing paperwork. I would rate this product eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
reviewer2784744
Care workflows have become faster as accurate translations have supported daily audio transcription
Reviewed on Dec 04, 2025
Review provided by PeerSpot
What is our primary use case?
My main use case for DeepScribe is care. I have to transcribe Booker audio as a specific example of how I use DeepScribe in my daily work.
What is most valuable?
DeepScribe offers a translation service that is valuable for my work. The quality of the translation service is what I appreciate most. DeepScribe has positively impacted my organization by speeding up the time to market. It saves me about 10% of my time and affects my daily tasks significantly.
What needs improvement?
I believe X can be improved to enhance DeepScribe.
For how long have I used the solution?
I have been using DeepScribe for three years.
What do I think about the stability of the solution?
DeepScribe is stable in my experience.
What do I think about the scalability of the solution?
DeepScribe's scalability for my needs is good.
How are customer service and support?
DeepScribe's customer support is good.
Which solution did I use previously and why did I switch?
I did not previously use a different solution before DeepScribe.
What was our ROI?
I have not seen a return on investment with DeepScribe, as there are no metrics.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it is substantial.
Which other solutions did I evaluate?
I did not evaluate other options before choosing DeepScribe.
What other advice do I have?
When I transcribe audio from Booker, I need to deny the report with those transcripts afterward. I have no advice to give to others looking into using DeepScribe. I would rate this product an 8.
reviewer2784384
AI transcription has streamlined clinical documentation and has reduced prescription errors
Reviewed on Dec 04, 2025
Review from a verified AWS customer
What is our primary use case?
DeepScribe helps with medical prescriptions in my hospital to reduce the time required for documentation.
What is most valuable?
DeepScribe 's best feature is its ability to translate all requirements into text forms. When DeepScribe translates all requirements into text forms, we use it to maintain all patient clinical information with complete medical details and signals.
DeepScribe has impacted my organization positively with better accuracy, as it reduces a significant number of errors. Accuracy has improved, and we have decreased errors by 30% since using DeepScribe.
What needs improvement?
I believe that DeepScribe could be improved by adding a human-in-the-loop component to the process.
For how long have I used the solution?
I have been using DeepScribe for one year.
What other advice do I have?
I purchased DeepScribe through the AWS Marketplace . The advice I would give to others looking into using DeepScribe is to start with a proof of concept. I find this interview valuable. My review rating for this product is 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Husang L.
It's a lazy crappy AI scribe.
Reviewed on Oct 24, 2024
Review provided by G2
What do you like best about the product?
Transcript is available. so is audio available.
What do you dislike about the product?
everything else sucks. it removes pertient findings and plan. and puts things in the wrong sections. It puts objective and assessment IN the subjective. I would state objective findings outload and it will not replace it in the objective section. making it seem like I am contradicting myself.
What problems is the product solving and how is that benefiting you?
Save me time... but i spend more time editing my own work.
Scott S.
Promptly responds and assists
Reviewed on Oct 24, 2023
Review provided by G2
What do you like best about the product?
The AI generated transcription notes provided by DeepScribe have proven to be quite reliable. The solves concerns and provide guidance on avoiding errors.
What do you dislike about the product?
There are gaps when capturing relationship details. It does save time on charting records the system benefits from customization options.
What problems is the product solving and how is that benefiting you?
DeepScribe allows me to establish personalized connections, with my patients. It fosters trust increases connections and elevates the standard of care.