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    Dell PowerProtect Backup Services

     Info
    Deployed on AWS
    Dell offers scalable, secure data protection for SaaS applications, endpoints and hybrid workloads. Enforce data governance and simplify disaster recovery while reducing cost and complexity.
    4.3

    Overview

    Dell PowerProtect Backup Services delivers high-performance and secure backup, disaster recovery, long-term retention and automated compliance. Through a single console, customers have unified visibility and a consistent management experience across SaaS apps, endpoints and hybrid workloads. PowerProtect Backup Services offers infinite, on-demand scalability and ensures predictable and controllable costs. PowerProtect Backup Services leverages cloud infrastructure to deliver the resiliency and speed you need to meet business SLAs with a low TCO. The cloud platform, built on AWS, scales on-demand and with no infrastructure to manage, businesses can get started within minutes.

    The platform offers unique features including:

    • Centralized monitoring and management
    • Automated, no touch feature updates
    • Source-side deduplication
    • Encryption in-flight and at rest

    For custom pricing, EULA, or a private contract, please contact dpspublicmarketplace@dell.com  for assistance.

    Highlights

    • Dell PowerProtect Backup Services for SaaS Apps protects Microsoft 365, Salesforce and Google Workspace
    • Dell PowerProtect Backup Services for Endpoints protects desktop, laptops mobile devices
    • Dell PowerProtect Backup Services for Hybrid Workloads protects VMware & Hyper-V, Oracle & SQL and Windows, Linux and NAS

    Details

    Delivery method

    Deployed on AWS
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    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Dell PowerProtect Backup Services

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    SaaS Applications
    Standard Edition for SaaS Apps - 10 users
    $480.00
    Endpoints
    Standard Edition for Endpoints - 10 users
    $960.00
    Hybrid Workloads
    Standard Edition for Hybrid Workloads - 10TBs
    $30,000.00

    Vendor refund policy

    Please contact your Dell EMC Account Manager

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    https://www.dell.com/support  Dell Support 1 (800) 999-3355

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    100
    In Backup & Recovery, Data Governance
    Top
    100
    In Storage
    Top
    25
    In Backup & Recovery, Storage

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    4 reviews
    Insufficient data
    Insufficient data
    2 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Centralized Management Console
    Unified visibility and consistent management experience across SaaS applications, endpoints, and hybrid workloads through a single console
    Data Deduplication
    Source-side deduplication to optimize storage efficiency and reduce backup data volume
    Encryption
    Encryption in-flight and at rest to protect data during transmission and storage
    Multi-Workload Support
    Protection for SaaS applications including Microsoft 365, Salesforce, and Google Workspace; endpoints including desktops, laptops, and mobile devices; and hybrid workloads including VMware, Hyper-V, Oracle, SQL, Windows, Linux, and NAS
    Automated Updates
    Automated, no-touch feature updates to maintain current functionality without manual intervention
    S3 API Compatibility
    Native S3 API support ensures full compatibility with applications designed to employ AWS S3 storage
    Encryption and Data Protection
    AES-256 server-side encryption for data at rest, SSL/HTTPS for data in transit, transparent key management, and secure shell with root disable
    Access Control and Compliance
    Role-based access controls (RBAC), audit trail logging, certified with U.S. Department of Defense, SEC Rule 17a-4(f), FINRA Rule 4511, CFTC Rule 1.31(c)-(d), Common Criteria EAL2 designation, and FIPS 140-2 Level 1 validation
    Multi-Tenant Management
    Bucket-level granularity for storage policies with comprehensive multi-tenant services and Quality of Service (QoS) controls
    Scalable Local Storage
    Highly scalable on-premises storage capacity deployed adjacent to AWS Outposts or Local Zones with configurable data replication to Amazon S3 regions
    Data Reduction and Optimization
    Industry-leading data reduction with space-saving instant snapshots and cloning capabilities to minimize storage consumption
    Cross-Region Replication
    Cross-AZ and cross-region replication for enhanced data protection and high availability across public and private clouds
    VMware Integration
    Optimized support for Amazon Elastic VMware Service with compatibility for VMFS, VAAI, Aria, and vSphere plug-in
    EC2 Workload Support
    Enterprise-grade storage capabilities designed for EC2-based workloads in AWS environments
    Hybrid Cloud Storage
    Storage infrastructure supporting hybrid cloud deployments combining on-premises and AWS cloud environments

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    11 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    55%
    45%
    0%
    0%
    0%
    4 AWS reviews
    |
    7 external reviews
    External reviews are from G2  and PeerSpot .
    reviewer2319309

    Flexible consumption model has transformed hybrid cloud deployment and streamlined PC lifecycle

    Reviewed on May 17, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I use Dell APEX  to shift infrastructure management into a flexible consumption-based model. I use Dell APEX  to accelerate hybrid cloud deployment, scaling storage, and intensive workloads by automating PC lifecycle management and streamlining multi-cloud management.

    We adopted Dell APEX cloud platform for Red Hat OpenShift  to run containerized workloads directly on-premises, allowing us to maintain data locality for sensitive financial records while enjoying public cloud-like agility and rapid deployment.

    For a multinational manufacturing enterprise with multiple edge locations or factory floors, they utilize Dell APEX Private Cloud for Manufacturing Edge to consolidate multiple workloads such as inventory management, quality assurance AI, and Industrial IoT into a single, standardized on-premises infrastructure.

    Users of Dell APEX can achieve a genuine hybrid approach, paying only for the persistent storage and burst capacity they actually consume, which reduces upfront capital expenditures.

    What is most valuable?

    The best feature of Dell APEX is that developers can rapidly sign up applications, and the IT team manages hardware lifecycle operations through the same native OpenShift console they use every day.

    Another valuable feature of Dell APEX is the subscription-based, pay-per-user model that easily scales as we deploy new applications to the edge, rather than over-provisioning servers at each factory.

    Streamlining device deployment is another benefit that Dell APEX has provided. A Denmark-based manufacturing company with a small IT department uses Dell APEX as a PC service, and the group IT operations manager implements it. The company shortened PC configuration time from two to three days down to 25 minutes per laptop, which frees the internal IT team to focus on high-value innovation rather than low-value, routine tasks, helping add more benefits in a short period of time.

    What needs improvement?

    The organization can combine traditional on-premises infrastructure with Dell APEX block data storage services, allowing them to burst compute and storage on demand when performing large-scale data mining or training AI models to meet traffic without permanently investing in excess hardware.

    Currently, I don't see any needed improvements for Dell APEX, as it is sufficient for users and very easy to handle.

    For how long have I used the solution?

    I have been using Dell APEX for the last three years in my company.

    What do I think about the stability of the solution?

    Dell APEX is a very stable product in my experience.

    What do I think about the scalability of the solution?

    For scalability, the Denmark manufacturing company with a small IT department shortened PC subscription time and used the organization's configuration with Dell APEX block data storage service, enabling them to achieve a genuine hybrid approach when performing large-scale data mining or training AI models.

    How are customer service and support?

    Customer support for Dell APEX is very good. Whenever we face an issue, we raise a case and customer support rapidly highlights our issue and provides us the solution.

    Which solution did I use previously and why did I switch?

    I have not tried any other services before Dell APEX, as it provided what we needed and fulfills our needs, which is why we did not shift to another service.

    We did not choose any other options before selecting Dell APEX because of the trust we have in this product due to the market it has.

    What other advice do I have?

    I would suggest that people use Dell APEX because it is very good and scalable for that purpose, promoting company growth. Dell APEX is a good product, so I recommend everyone to use this. I would rate this product eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Jillur Rahman

    Comprehensive data resiliency and endpoint security have protected critical healthcare services

    Reviewed on May 15, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Dell APEX  is data resiliency, as well as endpoint security and solution backup.

    What is most valuable?

    I really appreciate the overall functions of Dell APEX .

    My favorite functions in Dell APEX are the data resiliency and the endpoint security.

    I value the data residency and the endpoint security functions in Dell APEX.

    Predictive analytics is already present in Dell APEX, and I am using it and I love it.

    I am satisfied with the security part of Dell APEX.

    I am using a certified security solution that is for data resiliency, and it is included within Dell APEX.

    The major benefits that Dell APEX provides for me are cost-effectiveness and data security.

    What needs improvement?

    I believe the price should be lower as there are many products available now.

    For how long have I used the solution?

    I have been working with Dell APEX for three years in total.

    What do I think about the stability of the solution?

    I would rate Dell APEX stability as a nine from one to ten.

    It has good stability regarding scalability and ability to expand.

    What do I think about the scalability of the solution?

    It has good stability regarding scalability and ability to expand.

    How are customer service and support?

    I rate Dell APEX technical support as ten out of ten.

    Which solution did I use previously and why did I switch?

    Before Dell APEX, I was using VxRail .

    From Dell, I was using the PowerStore .

    How was the initial setup?

    The initial setup for Dell APEX is quite simple.

    I needed a couple of minutes to ask something regarding the setup process.

    The setup for Dell APEX was done with professional service assistance.

    I did it with a consultant for the setup.

    I also consulted a Dell expert during the setup and assistance process.

    The setup for Dell APEX takes approximately one month.

    What about the implementation team?

    The setup for Dell APEX was done with professional service assistance.

    I did it with a consultant for the setup.

    I also consulted a Dell expert during the setup and assistance process.

    What's my experience with pricing, setup cost, and licensing?

    Dell APEX saves my time, although I won't say it saves money as there are additional costs.

    Which other solutions did I evaluate?

    Specifically for Dell APEX, I don't see any competitors.

    They have unique logic, which sets them apart.

    What other advice do I have?

    I was using VxRail  previously, not regarding the Dell APEX control panel. I was using the PowerStore  when asked about the control panel in Dell APEX. I am satisfied with the control panel and I find it easy to use and intuitive.

    I think Dell APEX is good, so I don't have much comment on points for improvement.

    reviewer2837100

    Centralized file sharing has simplified team collaboration and has reduced project infrastructure costs

    Reviewed on May 08, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Dell APEX  is that I have some data for a project, and I wanted some data in-house. I was looking to purchase a server for that, but then I learned about Dell APEX , which helped me implement in-house data. The pay-as-you-go model is very beneficial.

    A specific example of how I have used Dell APEX for my project is that it serves as an in-house file server for a project only.

    I am currently using Dell APEX as a file server and am not using it for other projects.

    What is most valuable?

    The best features Dell APEX offers for my file server project are the ability to share files across the team using that server.

    This feature has made my workflow and collaboration easier because all my data is in a central database and central server. I can access all the files, and the entire team can access all the files from a central server.

    Dell APEX has positively impacted my organization by making things easier. Instead of having to purchase a server and implement it, we subscribe to Dell APEX and everything is handled by the Dell team, which is a very easy and efficient process.

    For how long have I used the solution?

    I have been working in my field for one year in my current organization.

    What do I think about the stability of the solution?

    Dell APEX is stable.

    What do I think about the scalability of the solution?

    The scalability of Dell APEX is very good.

    What was our ROI?

    I have seen a return on investment in terms of money saved.

    What other advice do I have?

    My advice for others looking into using Dell APEX is that if you want a pay-as-you-go model or if it is for a small project for a limited time, you can use it instead of purchasing hardware, which would be very beneficial. I give this product a rating of 10 out of 10.

    SurajKumar2

    Pay-as-you-go infrastructure has cut hardware costs and supports flexible in-house data storage

    Reviewed on May 08, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I typically use Dell APEX  for my in-house data, as I had rented it and taken it out for that purpose.

    We have some data that we want to store in-house, so we are using Dell APEX . We had taken the subscription of that and the Dell team implemented it.

    The main use case for Dell APEX is for cost cutting, as we have done many cost cuts on purchasing hardware. Instead of now using Dell APEX, we pay as per a pay-as-you-go model, which is the best option, as we have to pay only as we use.

    What is most valuable?

    The best features Dell APEX offers, in my experience, include the pay-as-you-go model, as we do not need to purchase all the hardware; we subscribe to them instead. This is the best feature, and it supports a multi-cloud environment and connects with Azure , which is very beneficial for us.

    The multi-cloud environment support and Azure  connectivity are beneficial for us, as I can also connect with Azure and AWS .

    Dell APEX positively impacts my organization by solving many hardware costs, as we are paying a pay-as-you-go model, which is very beneficial for us and saves a lot of money.

    For how long have I used the solution?

    I have been using Dell APEX for one year.

    What do I think about the stability of the solution?

    Dell APEX is stable.

    What do I think about the scalability of the solution?

    Dell APEX's scalability is very good.

    How are customer service and support?

    The customer support for Dell APEX is very good.

    I rate the customer support for Dell APEX an 8 out of 10, as I got all the solutions from them.

    Which solution did I use previously and why did I switch?

    Previously, we did not use any solution; we had a requirement for the on-prem server for some time, so instead of purchasing, we subscribed to that.

    What was our ROI?

    There is a return on investment with Dell APEX.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing will be handled by my CEO, so I don't know about that.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing Dell APEX; I only evaluated some rented servers and found that Dell APEX fit our requirements well, so I went ahead with it.

    What other advice do I have?

    If you want an in-house server for some time, you can go ahead with Dell APEX, as it will be very beneficial for you; you can subscribe to it and use it. I would rate this product an 8 out of 10.

    Sanjay Charitesh Makam

    Rapid development has boosted our projects but complex interface still needs improvement

    Reviewed on May 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Dell APEX  is for rapid development in our company, and we have been using it for that purpose for the past six to eight months. We can develop something in as little as a week or two weeks. We can also use it for extreme scalability because it gives us storage and cloud capabilities.

    A specific example of a project where Dell APEX  helped me develop something quickly or scale efficiently is when we are building something in our company. What cloud platforms such as Dell APEX do is deploy pre-configured clusters or integrate with software such as Microsoft Azure , fast-tracking our work by 90 percent. A traditional setup takes so much time to install, boot up, and do everything else. This allows us to develop something in as little as seven to ten days. Dell APEX also has extreme scalability. Whenever we are developing something and there is a massive increase in users, we can do on-demand scaling. If users are coming quickly, it can scale automatically.

    How has it helped my organization?

    Dell APEX has positively impacted my organization by enabling massive and fast development, and we are not worrying about scalability right now. We also increased efficiency, with the IT staff's efficiency up to 50 percent higher, and we can also go to market faster now. We can save so much money, up to 40 to 50 percent.

    What is most valuable?

    The best features Dell APEX offers include massive and fast development and massive scalability. It also has an Instant  On feature. We can initially pay, and Dell installs more hardware into our systems. We also love the 14-day guarantee period because some companies will not offer it. If we do not want it, we can directly get out of it. They also have a tool called APEX Navigator. We can add more storage power to the computer.

    The Instant  On feature has helped my team significantly because Dell will install more hardware on the system that we are using than what we actually pay for, and when we get a sudden spike in traffic, it automatically auto-scales things, so nothing will break or anything else. APEX Navigator works for us by allowing us to directly navigate to it whenever we want more storage or more computer power, so with a single click, we can do it, adding storage to your phone or changing the RAM, ROM, or something else.

    What needs improvement?

    I believe Dell APEX can be improved because it is very complex for people who do not know it or are very new to it, so they need to simplify their UI or UX. They also need some good software updates because it sometimes uses older technology. It should also have good ecosystem integration with APEX Navigator or something similar.

    For how long have I used the solution?

    I have been using Dell APEX for four years.

    What do I think about the stability of the solution?

    Dell APEX is stable; sometimes it may crash, but it is average or sometimes below average.

    What do I think about the scalability of the solution?

    Dell APEX has very good scalability.

    How are customer service and support?

    Customer support for Dell APEX is inconsistent; I cannot tell you exactly, but it is average.

    Which solution did I use previously and why did I switch?

    I did not use anything before because I have only been using Dell APEX for the past six to eight months. I joined this team recently, so I do not know which tool they were using previously, but they told me they started using it recently.

    How was the initial setup?

    We started using Dell APEX with Microsoft Azure , and it is a multi-cloud design. I think we are getting it from AWS , but I am not the one paying for it, so I do not know exactly.

    What about the implementation team?

    I purchased Dell APEX through the AWS Marketplace .

    What was our ROI?

    We have seen a return on investment with Dell APEX. We are pushing to market faster now, and we are in a rapid deployment or development stage. It helps us because we are spending less time on each project. Efficiency has also improved because we are not wasting time. We also have good scalability now, so we do not need to worry about more people coming in and more people going out or anything else.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that it is a long-term expense; we may feel it is expensive after a five or ten-year period. The setup is a zero upfront cost for us because we are using the cloud, and regarding the license, it is all-inclusive in the price, so we do not have to pay anything extra for licenses, up to an extent. It also provides us with hybrid licensing.

    Which other solutions did I evaluate?

    We did not evaluate other options before choosing Dell APEX.

    What other advice do I have?

    My advice for others looking into using Dell APEX is that it is good. They can start using it, and they can also save money and time. They can also enter the fast-deploying world. I would rate this review a six overall.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

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