Sold by: Amazon Web Services
Deployed on AWS
Win Remote Desktop Services SAL Microsoft Remote Desktop Services, known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to take control of a remote computer or virtual machine over a network connection. This Remote Desktop Service (RDS) allows users to remotely access the instance to launch from the License included Microsoft Visual Studio or Microsoft Office AMI, or use Graphical User Interface (GUI) based applications running on Microsoft Windows Server.
4.3
Overview
Win Remote Desktop Services SAL Microsoft Remote Desktop Services, known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to take control of a remote computer or virtual machine over a network connection. This Remote Desktop Service (RDS) allows users to remotely access the instance to launch from the License included Microsoft Visual Studio or Microsoft Office AMI, or use Graphical User Interface (GUI) based applications running on Microsoft Windows Server.
Highlights
- Remote Desktop Services
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
Per user / Per month | $10.00 |
Vendor refund policy
No Refund Policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support Detail No Support is offered for this product
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Amazon Web Services
By Supported Images
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Remote Access Protocol
Enables remote control of computers and virtual machines over network connections using Remote Desktop Services (RDS) technology
GUI Application Support
Supports execution and access of Graphical User Interface (GUI) based applications running on Microsoft Windows Server instances
Integrated Development Environment Access
Provides remote access to launch Microsoft Visual Studio and Microsoft Office applications from licensed AMI instances
Windows Server Compatibility
Compatible with Microsoft Windows Server operating system versions for remote desktop protocol implementation
Containerization Support
Support for Windows Containers and Nano Server for lightweight deployments and microservices architectures
Advanced Security Features
Windows Defender, Shielded Virtual Machines, and improved Active Directory for secure identity management
Remote Access Capabilities
Remote Desktop Services functionality to facilitate secure remote work environments
Virtualization Enhancements
Improved virtualization capabilities and advanced networking stack including shielded VMs
Enterprise Edition Features
Windows Server 2016 Enterprise Edition with Nano Server and enhanced security protocols
Multi-user Support
Support for up to 300 concurrent remote users
Multi-session Capability
Multi-session remote desktop functionality enabling multiple simultaneous connections
Windows Remote Desktop Protocol
Windows Remote Desktop implementation for remote access and control
Microsoft Windows Server Environment
Amazon EC2 instance running Microsoft Windows Server operating system
Cloud Computing Infrastructure
Deployment on AWS cloud computing platform with high-performance and reliable infrastructure
Standard contract
No
No
Customer reviews
SurajKumar2
Remote access has streamlined daily server management and saves time for my small team
Reviewed on May 07, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Microsoft Remote Desktop Services is to connect Windows Server with my system to gain access to Windows Server and Windows PC and complete tasks. I have some Azure services and Azure Server running on the cloud. When I need to make any changes to the server, I connect through Microsoft Remote Desktop Services . I also use it to access colleagues on the same network through RDP. My users, typically four to five people, use Microsoft Remote Desktop Services in my office. I have set up this entire configuration for Microsoft Remote Desktop Services.
My main use case with Microsoft Remote Desktop Services is taking access of the Windows OS, whether it is a server or user desktop. When I want to take remote access, I do it. My main concern is taking remote access.
What is most valuable?
The best features Microsoft Remote Desktop Services offers are the performance, which is excellent. There is no lag. I can work in my window on my laptop, and it will appear as if I am working on the server. It will never feel as though I am using a remote desktop.
Microsoft Remote Desktop Services has impacted my organization positively in several ways. First, it will save costs. Since I need to access other systems and servers, it saves a lot of time by allowing me to work from my seat. Instead of going to the server room, I take access and complete all operations from my desk. With Azure, I only need to click the RDP file to get access. Instead of relying on the browser, I download the RDP file, double-click it, and enter the password to connect. This saves a lot of time compared to opening the Azure portal and navigating through other steps.
What needs improvement?
Microsoft Remote Desktop Services can be improved by providing a button for Control + Alt + Delete, as it is not currently working. If this option were available, it would be very helpful.
I do not think anything else is needed regarding improvements. I need only the Control + Alt + Delete option.
For how long have I used the solution?
I have been using Microsoft Remote Desktop Services for more than three years.
What do I think about the stability of the solution?
Microsoft Remote Desktop Services is stable, and I can confirm this.
What do I think about the scalability of the solution?
The scalability of Microsoft Remote Desktop Services is very good.
How are customer service and support?
I have not required customer support for Microsoft Remote Desktop Services yet, so I cannot speak to that because it is a feature of Windows, and I am the engineer responsible for it.
Which solution did I use previously and why did I switch?
I did not use any previous solution for the same network. I use UltraViewer for taking access outside the network, but for the same network, I am not using anything else because it is a free service and it is very good.
What was our ROI?
I have not seen a return on investment because it is free. Employee savings are not possible because if I need to take access, I still need to go to the seat and complete all tasks, so it does not save anything in that regard, but it is helpful.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that Microsoft Remote Desktop Services is free. I received the free version with Windows Server. I am using the free one with Windows Server. No additional license is currently required. Some limitations exist, but I am using the free version only.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Microsoft Remote Desktop Services. I have been using it since I started my career.
What other advice do I have?
My advice to others looking into using Microsoft Remote Desktop Services is that it is a free feature that you can use. If you want some advanced features, then you have to purchase the CAL license, which you can do. The performance will be very good. I would rate Microsoft Remote Desktop Services overall as ten out of ten.
Iurii Efimov
Native integration has streamlined daily workflows and has accelerated time to market
Reviewed on May 04, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Microsoft Remote Desktop Services is its native integration with the Windows ecosystem.
A specific example of how I use it day-to-day is through Microsoft 365, for example.
What is most valuable?
The best feature Microsoft Remote Desktop Services offers is RDS .
I find RDS valuable because it works on any hardware and supports any USB devices, printers, and other peripherals.
Microsoft Remote Desktop Services is very secure, and I trust it.
Microsoft Remote Desktop Services has positively impacted my organization by being a very sustainable solution and improving our time to market.
I believe Microsoft Remote Desktop Services improved our time to market because Microsoft is a veteran of the platform.
What needs improvement?
I think Microsoft Remote Desktop Services can be improved regarding licensing, which is a nightmare, and the shadow of Azure Virtual Desktop .
I would like to see more clarity in the difference between user CALs and device CALs and VDA licenses. Additionally, the technical debt needs to be addressed.
For how long have I used the solution?
I have been using Microsoft Remote Desktop Services for more than five years.
What do I think about the stability of the solution?
Microsoft Remote Desktop Services is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Remote Desktop Services is 10 out of 10.
How are customer service and support?
I never contacted customer support for Microsoft Remote Desktop Services because there was no need, so I cannot judge it.
Which solution did I use previously and why did I switch?
We have not previously used a different solution; we have used Microsoft services from the beginning.
Before choosing Microsoft Remote Desktop Services, there were no other options on the table.
What was our ROI?
I have seen a return on investment in terms of time saved.
What other advice do I have?
The advice I would give to others looking into using Microsoft Remote Desktop Services is to use it out of the box as it is one of the best and most valuable tools on the market. I give this product a rating of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
HarshalJethwa
Remote work has become seamless as our team securely accesses centralized desktops and apps
Reviewed on Apr 22, 2026
Review provided by PeerSpot
What is our primary use case?
Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows machine, desktop, or application over the internet and our network.
What is most valuable?
The best features Microsoft Remote Desktop Services offers include the ability to work remotely or use a virtual desktop, centralized application hosting, and securing access to a machine for internal service and call center or enterprise environments.
We rely mostly on remote work and virtual desktop functionality to access the office environment remotely, along with centralized application hosting to run heavy applications on servers while users access the lightweight Windows machine in a secured way.
Centralizing management and access has helped our team by improving productivity.
What needs improvement?
Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has performance limits on shared resources with bottlenecks, the setup is complex, and it is not ideal for graphics-heavy applications.
For how long have I used the solution?
I have been using Microsoft Remote Desktop Services for about one year.
What do I think about the stability of the solution?
Microsoft Remote Desktop Services is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Remote Desktop Services is good.
How are customer service and support?
The customer support for Microsoft Remote Desktop Services is good.
How was the initial setup?
Using Microsoft Remote Desktop Services, we are able to centralize the management of applications and desktops in one place, allowing multiple users to access the same machine. We can also implement gateway and encryption on that and integrate Active Directory.
What's my experience with pricing, setup cost, and licensing?
The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup is complex.
What other advice do I have?
What advice I would give to others looking into using Microsoft Remote Desktop Services is to consider its features carefully. I would rate this product an 8.
Rishabh Singh
Remote access has transformed my daily work and now supports flexible collaboration from anywhere
Reviewed on Apr 10, 2026
Review from a verified AWS customer
What is our primary use case?
One of the main use cases for Microsoft Remote Desktop Services is to access my own system from home, as we have a work-from-home policy for my organization, and I need to work on my remote desktop, which is in the office. I can utilize Microsoft Remote Desktop Services to log in to my personal system in the office.
I use Microsoft Remote Desktop Services on a day-to-day basis to access my system in the office, and without it, it would have been impossible to have a work-from-home culture. This is how it has helped me in terms of being at home and accessing my system.
This is the primary use case for Microsoft Remote Desktop Services, but I have also accessed systems from the client location. For instance, I am currently in India and need to access a system from the US for my project-related work, so that remote system access is something I have also used it for.
What is most valuable?
My favorite part of Microsoft Remote Desktop Services is that I can access my system from anywhere and work smoothly, making it stable and good for daily remote work or day-to-day VDI access to the client system. From that perspective, it is one of the best systems available.
When using Microsoft Remote Desktop Services, once set up, the interface is simple, the speed is good, and I can access my remote system the same way I access my local system. There is minimal lag in terms of accessing, and it provides entire system access, so there is no issue or difference in terms of how I use my local system and how I use a remote system.
Microsoft Remote Desktop Services is simple, reliable, and trustworthy. I can open it from anywhere, which makes it a super helpful tool to utilize.
Microsoft Remote Desktop Services has positively impacted my organization by giving us the freedom to work from any location remotely and at any time. If I am at home and it is late in the evening but I have some critical office-related work, I do not need to go to the office. I can simply log in to my remote system and deliver the work.
What needs improvement?
The initial setup of Microsoft Remote Desktop Services could be a bit simpler, as it is kind of tricky sometimes and there is not much good documentation mentioning all use cases or errors, which would be great if provided.
The user interface of Microsoft Remote Desktop Services could be more enhanced, and while the app is already fast and reliable, better use case FAQs would be helpful so that I could fix my local or initial starting setup issues.
For how long have I used the solution?
I have been using Microsoft Remote Desktop Services for three years.
What do I think about the stability of the solution?
Microsoft Remote Desktop Services is highly stable. I have never faced any issues related to its working or its availability, as it is always available and an amazing tool to work with.
What do I think about the scalability of the solution?
The scalability of Microsoft Remote Desktop Services is high, as it is already providing me with the flexibility to access my system from anywhere. We are a big organization with a large number of people, and everybody is utilizing it and has a good experience using it.
How are customer service and support?
Customer support for Microsoft Remote Desktop Services is good. If I have any issues related to the installation or initial setup, they have been great and a helping hand.
Which solution did I use previously and why did I switch?
We have not used any other solution and have been using Microsoft Remote Desktop Services only, which has been working great.
How was the initial setup?
The initial setup of Microsoft Remote Desktop Services could be a bit simpler, as it is kind of tricky sometimes and there is not much good documentation mentioning all use cases or errors, which would be great if provided.
Which other solutions did I evaluate?
There are not many great options available before choosing Microsoft Remote Desktop Services. Microsoft is a trusted brand and a great label, and since I was already using other products from Microsoft, I went with utilizing the same, as it is reliable, fast, and provides a great user experience.
What other advice do I have?
Microsoft Remote Desktop Services is an amazing tool and has given us so much freedom in terms of making my day-to-day life simpler and providing me with a better work-life balance. I give this product a rating of 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
reviewer2815197
Remote access has streamlined off-site support and now saves considerable time for daily tasks
Reviewed on Apr 08, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Microsoft Remote Desktop Services is remoting into computers that I don't have physical access to in order to assist or perform configurations, or remoting into our servers to do day-to-day work.
What is most valuable?
The best features Microsoft Remote Desktop Services offers include easy connection to the devices on the same network and easy connection to the devices over VPN.
The easy connection over VPN in Microsoft Remote Desktop Services helps my team significantly, especially when they are working from home and need to remote connect to our servers. Using remote desktop services and connecting to a VPN allows us to connect without having to use third-party tools.
Microsoft Remote Desktop Services has positively impacted my organization by helping us function efficiently when we're not physically at certain machines.
What needs improvement?
Microsoft Remote Desktop Services could be improved by providing a way to make it configurable without using VPN from the actual service itself.
For how long have I used the solution?
I have been using Microsoft Remote Desktop Services for ten years.
What do I think about the stability of the solution?
In my experience, Microsoft Remote Desktop Services is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Remote Desktop Services for my organization is fine. It is used more so for back-end machines and for very specific support, so as we grow, we still use it the same amount.
Which solution did I use previously and why did I switch?
I previously used TeamViewer before switching to Microsoft Remote Desktop Services.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Microsoft Remote Desktop Services has been easy. I don't think there was any cost, as this was built into our experience with Windows and Azure .
What was our ROI?
I have seen a return on investment with Microsoft Remote Desktop Services, as it has sped up a lot of our support.
Microsoft Remote Desktop Services has saved us considerable time because we don't have to be on-site for support and have more accessibility to the machines.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Microsoft Remote Desktop Services has been easy. I don't think there was any cost, as this was built into our experience with Windows and Azure .
Which other solutions did I evaluate?
I switched from TeamViewer to Microsoft Remote Desktop Services because Microsoft's integrated products are easier to use and support.
What other advice do I have?
My advice to others looking into using Microsoft Remote Desktop Services is that it's an easy piece of software that's integrated with Windows and other services offered by Microsoft, making the cost of entry and support straightforward. I would rate this product an eight out of ten.