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    Contentsquare Experience Analytics

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    Deployed on AWS
    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
    4.6

    Overview

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    What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements

    Increase engagement and reduce abandonment in your digital business

    Align and connect your teams in charge of your digital experience and boost impact and efficiency

    What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.

    Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.

    See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.

    Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.

    For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/ 

    Highlights

    • Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
    • Session Replay: Reveal exactly what customers experienced during crucial moments
    • Impact Quantification: Quickly understand the impact of good and bad digital experiences

    Details

    Delivery method

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Contentsquare Experience Analytics

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Contentsquare
    Up to 12 Million Page Views
    $170,000.00

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By Heap
    By Qualtrics LLC

    Accolades

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    Top
    10
    In Analytics, eCommerce
    Top
    25
    In Analytic Platforms, Business Intelligence & Advanced Analytics, Data Analytics
    Top
    100
    In Natural Language Processing, Analytic Platforms

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    User Interaction Visualization
    Heatmaps and journey mapping capabilities that display user clicks, hovers, scrolls, and content element performance metrics including attractiveness, engagement, click rate, and conversion.
    Session Replay Technology
    Capability to replay individual user sessions including mouse movements, clicks, taps, and swipes to identify pain points and validate user experience hypotheses.
    Customer Journey Analysis
    End-to-end journey tracking from entry to exit with segmentation capabilities to identify opportunities, frustrations, and conversion progression patterns across key audience segments.
    Impact Quantification Engine
    Measurement and analysis of user experience impact on business metrics including conversion rate, revenue, site and app performance.
    AI-Powered Analytics Platform
    Scalable and flexible artificial intelligence-powered platform designed for analyzing digital experience data across websites and applications.
    Automatic Event Capture
    Autocapture technology that automatically captures granular digital interactions across the customer journey without requiring manual event tracking or additional engineering resources.
    Real-time Data Analysis
    Data science capabilities applied to complete and retroactive digital engagement data enabling real-time exploration and analysis of behavioral patterns.
    Streaming Data Pipeline
    Event streaming pipeline built on Autocapture architecture that delivers instant access to high-quality, trusted data at scale.
    Cross-platform User Tracking
    Capability to track and understand user engagement across web, mobile, and other applications within a unified platform.
    Automated Data Integration
    Fully automated data pipelines that enable users to act on insights through streamlined workflows and integration with chosen tools or data warehouses.
    Customer Data Integration
    Continuously update individual profiles with experience, operational, and behavioral data across multiple touchpoints, channels, and time periods to enable comprehensive understanding at individual and aggregate levels.
    Journey Analytics
    Identify hotspots and key drivers at critical moments throughout customer journeys, with analysis capabilities at aggregate level and across specific segments or cohorts.
    Natural Language Understanding
    Leverage NLU-backed text analytics to extract insights from customer feedback including top complaints, sentiment analysis, effort metrics, and emotional indicators.
    Multi-Experience Management
    Assess and manage four core business experiences including customer, employee, product, and brand through unified experience data collection and analysis.
    Audience Access
    Access verified consumer, B2B, and synthetic audiences to accelerate insights generation from weeks to minutes.

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    4.6
    618 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    79%
    19%
    2%
    0%
    0%
    2 AWS reviews
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    616 external reviews
    External reviews are from G2 .
    Marketing and Advertising

    Love the Heat Maps—Powerful Insights at a Glance

    Reviewed on Jun 04, 2026
    Review provided by G2
    What do you like best about the product?
    Heat maps and user journeys- has helped us redesign some of our pages
    What do you dislike about the product?
    That there’s too many options/facilities - I know that sounds mad but sometimes can be overwhelming
    What problems is the product solving and how is that benefiting you?
    Understanding how our users find and navigate the site
    Cosmetics

    A Must-Have Tool: Easy Integration and Helpful UI/UX Insights

    Reviewed on Jun 03, 2026
    Review provided by G2
    What do you like best about the product?
    A must have tool in our team. Has been easy to integrate and provide helpful insight on UI / UX.
    What do you dislike about the product?
    We would love to be able to track specific PLP click rate to our products.
    What problems is the product solving and how is that benefiting you?
    give us actual data improve the website's UI / UX and allow us to perfom AB testings in different markets.
    Jessica M.

    Important insights to continuously optimize user journeys

    Reviewed on Jun 02, 2026
    Review provided by G2
    What do you like best about the product?
    Contentsquare allows us to precisely understand how users interact with the site. The insights obtained help us identify areas for improvement and continuously optimize journeys and conversion performance.
    What do you dislike about the product?
    The bugs we sometimes encounter with data that is reported incorrectly, for example
    What problems is the product solving and how is that benefiting you?
    Contentsquare allows us to precisely understand how visitors interact with our site and where they encounter difficulties. This information helps us prioritize our optimizations, streamline customer journeys, and improve our conversion performance while offering a better user experience.
    Luxury Goods & Jewelry

    Session Replay and Zoning Analysis Make CS Essential

    Reviewed on May 19, 2026
    Review provided by G2
    What do you like best about the product?
    Session replay and zoning analysis are the reasons I’m using CS in my work
    What do you dislike about the product?
    Nothing specially, maybe the frustration scoring that’s few time « inaccurate »
    What problems is the product solving and how is that benefiting you?
    Actually seeing visually the path of users on websites
    Pierre B.

    Useful live data, but creating dashboards is too complex

    Reviewed on May 19, 2026
    Review provided by G2
    What do you like best about the product?
    CS Live is good for having live data.
    What do you dislike about the product?
    The complexity of creating Dashboards at first glance
    What problems is the product solving and how is that benefiting you?
    Improvement of the conversion rate
    View all reviews