Sold by: Contentsquare
Deployed on AWS
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
4.6
Overview
What you will get with Experience Analytics Understand how users engage with your site and app to inform your UX improvements
Increase engagement and reduce abandonment in your digital business
Align and connect your teams in charge of your digital experience and boost impact and efficiency
What you will be able to do Improve engagement and conversion for every journey: Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.
Reveal customer interactions on any page: See where users click, hover, and scroll, so you can understand where users get distracted and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.
See exactly what your users saw: Replay any individual journey to see exactly what the user saw and did including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.
Impact Quantification: Understand the impact of user experience on key business metrics like conversion rate, revenue, site and app performance, and user experience.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/aws-marketplace-master-service-agreement/
Highlights
- Journeys & Heatmaps: See how your content is performing and visualize customer journeys from start to finish
- Session Replay: Reveal exactly what customers experienced during crucial moments
- Impact Quantification: Quickly understand the impact of good and bad digital experiences
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare | Up to 12 Million Page Views | $170,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Analytics, eCommerce
Top
25
In Analytic Platforms, Business Intelligence & Advanced Analytics, Data Analytics
Top
100
In Natural Language Processing, Analytic Platforms
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
User Interaction Visualization
Heatmaps and journey mapping capabilities that display user clicks, hovers, scrolls, and content element performance metrics including attractiveness, engagement, click rate, and conversion.
Session Replay Technology
Capability to replay individual user sessions including mouse movements, clicks, taps, and swipes to identify pain points and validate user experience hypotheses.
Customer Journey Analysis
End-to-end journey tracking from entry to exit with segmentation capabilities to identify opportunities, frustrations, and conversion progression patterns across key audience segments.
Impact Quantification Engine
Measurement and analysis of user experience impact on business metrics including conversion rate, revenue, site and app performance.
AI-Powered Analytics Platform
Scalable and flexible artificial intelligence-powered platform designed for analyzing digital experience data across websites and applications.
Automatic Event Capture
Autocapture technology that automatically captures granular digital interactions across the customer journey without requiring manual event tracking or additional engineering resources.
Real-time Data Analysis
Data science capabilities applied to complete and retroactive digital engagement data enabling real-time exploration and analysis of behavioral patterns.
Streaming Data Pipeline
Event streaming pipeline built on Autocapture architecture that delivers instant access to high-quality, trusted data at scale.
Cross-platform User Tracking
Capability to track and understand user engagement across web, mobile, and other applications within a unified platform.
Automated Data Integration
Fully automated data pipelines that enable users to act on insights through streamlined workflows and integration with chosen tools or data warehouses.
Customer Data Integration
Continuously update individual profiles with experience, operational, and behavioral data across multiple touchpoints, channels, and time periods to enable comprehensive understanding at individual and aggregate levels.
Journey Analytics
Identify hotspots and key drivers at critical moments throughout customer journeys, with analysis capabilities at aggregate level and across specific segments or cohorts.
Natural Language Understanding
Leverage NLU-backed text analytics to extract insights from customer feedback including top complaints, sentiment analysis, effort metrics, and emotional indicators.
Multi-Experience Management
Assess and manage four core business experiences including customer, employee, product, and brand through unified experience data collection and analysis.
Audience Access
Access verified consumer, B2B, and synthetic audiences to accelerate insights generation from weeks to minutes.
Standard contract
No
Customer reviews
Joanna Tumininu A.
Valuable Session Replays for Spotting User Frustration—Still Early Days
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
Sessions replay: looking back at consumer journey and seeing frustration points.
What do you dislike about the product?
I haven’t used it enough to gather so much pain points
What problems is the product solving and how is that benefiting you?
Data insight. Helps me make informed decisions for every content refresh
Pieter V.
Intuitive AI Features with Fast Learning Curve
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
I like the AI sense, especially within the zonings and page comparators, as it helps me gain a higher-level understanding of how much our sitewide experience is impacted. I appreciate the super fast learning curve and the great experts involved in the training setup, which made getting started with Contentsquare smooth and effective.
What do you dislike about the product?
The Sense Analyst needs to be prompted really well or it just doesn’t give the necessary information and is not applied to our retail model. I used it for a weekly scheduled performance digest, but sometimes it’s not accurate or what I ask.
What problems is the product solving and how is that benefiting you?
I use Contentsquare for daily monitoring, A/B test analysis, and reporting. It helps me understand the impact on our sitewide experience.
Margot V.
Valuable Insights with Complex Setup
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
I like the live app in Contentsquare where I can click on click rates. This helps us see what is clicked most, helping us decide what we should invest time in.
What do you dislike about the product?
Sometimes the setup is very complex. There is a need to make it more clear and reduce the necessity for all the sessions. Also, a lot of training was needed for the initial setup.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to analyze PDPS and get VOC where customers saw the product cheaper elsewhere. The live app shows what is clicked most, helping us know what to invest time in.
Sporting Goods
E-Commerce Lead trying to help customers in their journey
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
It gives very interesting insights, not only purely data driven but also consumer insights, the journeys customers take etc
What do you dislike about the product?
It is quite a difficult platform to work with. Extensive training is needed. However, once you have gone through the videos, many things become much more clear. We also have managed services which has allowed us to get many trainings on difficult topics
What problems is the product solving and how is that benefiting you?
Trying to see where customers run into issues and fix those asap
Leisure, Travel & Tourism
Quick Wins and Immediate Learnings, Though the Platform Isn’t the Easiest
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
The quick wins and learnings we can take out and used it right away.
What do you dislike about the product?
Not the easiest platform to use it but thanks to CQS team explanation and guide it's easier to work with it
What problems is the product solving and how is that benefiting you?
Trying to understand where the frictions are on certain project