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Amazon Connect Decisions

Onboarding intelligence

Get up and running in weeks with onboarding agents that guide setup, map data, and configure rules through natural conversation.

What are the onboarding capabilities?

AI teammates eliminate the technical complexity of implementation by guiding you through setup in plain language. Connect fragmented data sources, prepare your data to work with Amazon Connect Decisions, and validate quality before forecasts run. Capture your business rules, policies, and standard operating procedures conversationally, translating them into executable configurations without coding, building your central knowledge store that gets smarter the more you use it. Together, your AI teammates reduce onboarding time by weeks, enabling supply chain professionals to configure systems without technical expertise, and getting to business value faster.

Benefits

    Configure data connections and business rules through natural language conversation; no coding or scripting required. AI teammates guide you through setup step by step, connecting your system in days and capturing your business requirements conversationally. Your team stays in control of setup only collaborating with IT when needed.

    Start with proven default configurations based on 30+ years of Amazon operational experience, then progressively refine as you learn. Real-time preview lets you validate data flow and test rules before they affect live operations. Most customers can run in production within weeks.

    Capture the expertise that lives in your team's heads (business rules, standard operating procedures, planning policies) and bring it into a central knowledge store that everyone can access and benefit from. When you configure thresholds, define priorities, or set rules, that knowledge persists and expertise grows over time. The more you use it, the smarter it gets, ensuring expertise stays with your organization even as team members change.

    See exactly how your data will flow and how rules will behave before committing. Onboarding agents flag data quality issues proactively and provide real-time previews so you can adjust your configurations based on your institutional knowledge before they affect forecasts. Build confidence through hands-on validation.

Features

    Connect fragmented supply chain data sources quickly. Onboarding agents automatically detect your data structure, guide mapping and transformation in natural language, and validate data quality before forecasts run. JDBC connections enable direct integration with your databases, or upload files in formats you already use.

    Configure business rules, policies, and priorities in plain language. Tell Amazon Connect Decisions what matters to your business (service levels, working capital targets, lead time policies) and AI teammates configure accordingly. No coding or scripting required. 

    Share your institutional knowledge, whether documented or conversational, to kickstart Amazon Connect Decisions. Upload standard operating procedures, planning policies, and other documented knowledge sources, or simply converse with AI teammates to explain your processes, building your central knowledge store.

    Start with intelligent defaults based on Amazon's 30+ years of operational experience, refined across retail, automotive, manufacturing, and other sectors. You customize from a working baseline, not a blank slate.

    Test business metrics and rules before they affect live operations. Validate that alerts match your priorities so you aren’t surprised, ensuring Connect Decisions monitors your supply chain the way you would. Natural language guidance provides step-by-step explanations throughout setup, building confidence before commitment.

Customers

Wells Vehicle Electronics

"We reduced inventory 7% in three months while our fill rate went up. For one of our big-box auto retailers, our line fill penalties dropped to zero. And we're just getting started with Amazon Connect Decisions."

– Ben Sobczak, VP Supply Chain & Digital Transformation, Wells Vehicle Electronics 

 

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TE Connectivity

"We are working with Amazon Connect Decisions because we trust Amazon's supply chain expertise and the solution adapts to our unique business and systems. The key things that stood out for us as a product vision were (1) learning from planner actions and data to constantly improve recommendations; (2) detecting patterns based on data to identify challenges planners couldn't in their busy work; (3) the ability to automate actions in third party system; and (4) last but not least ability to connect to our data sources without a ton of effort."

– Gautam Kamdar, Global Logistics and Corporate Supply Chain Planning Leader, TE Connectivity

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