Webex Calling
Cisco Systems, Inc.External reviews
656 reviews
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Webex Calling
What do you like best about the product?
You can set up a call immediately. You can see if participants are available. You can arrange group call. It is great Cisco product.
What do you dislike about the product?
At the beginning of using this product there were some software bugs, but with new releses they were eliminated.
What problems is the product solving and how is that benefiting you?
You do not need to have Cisco IP Phone on every desk. Webex Calling is reducing costs and efficiency.
There when you need it
What do you like best about the product?
I was at home and I found out that my phone was missing. I needed to announce that my phone was stolen. I had no land line.. but I remembered that I can make phonecalls from webex. That's when I opened my laptop and called. It also helps when you run out of battery on one of your devices.
What do you dislike about the product?
As a user, there's absolutly nothing to dislike. As a customer, the costs for certain regions are not very nice comparing to other vendors of similar services available in our country.
What problems is the product solving and how is that benefiting you?
We need for our company to keep records of our phone calls. It's easier with the integrated system of Webex calling and our Support Desk systems. It's also integrated with our CRM.
simplicity
What do you like best about the product?
easy communication with your team and speed in passing on information
What do you dislike about the product?
depending on the network may have poor performance
What problems is the product solving and how is that benefiting you?
easy communication with the team and agility in communication
Excellent call service for your company.
What do you like best about the product?
It has a very attractive and business-like interface and can be easily managed from any mobile device, computer, or tablet. You can easily and intelligently conduct team meetings, no matter how far away you are. You can always organize group calls. Excellent audio quality; it is really fluid. Video calls are also excellent, with crisp picture quality. Provides full voicemail support when you can't make a call. Customization of the control panel. I love the service; it is very useful to always be connected with customers and the technical team.
What do you dislike about the product?
Although it is a very useful tool on the market, you can get cheaper add-ons. You need a good data connection either when using the phone or desktop application; if you have a slow connection, I do not recommend the program. Slow loading times, especially when there are meetings with many participants.
What problems is the product solving and how is that benefiting you?
We implemented this service as a much more cost-effective option for video call collaborations, especially when we were on the verge of the pandemic. We could meet without a problem thanks to Cisco's services. Furthermore, we also often conduct job interviews; we just need to make a few calls and we can interview remotely. For training and webinars, it is very useful; in fact, many times we use video calls to solve problems in real time, and we even do demonstrations of the applications we develop.
webex bridges people to communicate faster and in real time.
What do you like best about the product?
so far webex calling made a significant impact in setting up real time meeting with company counterpart.
What do you dislike about the product?
none so far. and not experinced any downside using this platform.
What problems is the product solving and how is that benefiting you?
is designed to be an all-in-one collaboration platform that allows organizations to manage their calling, messaging, and meeting needs conveniently.
Webex Callin
What do you like best about the product?
The most helpful feature is the ability to integrate into our current CUCM, this allowed users to seemlessly transition to remote work and not having to relearn a phone system
What do you dislike about the product?
There are times where call quality isnt at its best but cant exactly pin this on Webex
What problems is the product solving and how is that benefiting you?
Being able to have VOIP for end users
Webex Calling - One of the best cloud calling solution
What do you like best about the product?
Its powerful yet flexible cloud-based phone system which makes adding new users and managing devices very easy. The user-friendly interface makes it easy to use and the voice and service quality is awsome.
What do you dislike about the product?
The call routing feature can be better in terms of service and efficiency. The notifications are buggy sometimes which can be annoying. Customer support should be a little more responsive in a timely manner.
What problems is the product solving and how is that benefiting you?
The best thing I found about Webex Calling is its flexibility to add and manage multiple users. It is very easy to use yet full of pro features which makes is one of the best available solutions.
Great upgrade to traditional PBX network
What do you like best about the product?
We've replaced Webex calling with PBX based traditional phone system that was running on CISCO call manager. It was a very smooth and seamless integrations and was easy to implement.
What do you dislike about the product?
Sometimes call may get dropped or can't hear the ringing
What problems is the product solving and how is that benefiting you?
Move phone system from traditional PBX to VoIP. That was a hugh cost saving initiative and need less resources to manage the system
Webex Calling is enterprise-ready fully featuring calling platform
What do you like best about the product?
Webex Calling is available in a significant number of global markets. It is a fully featured, enterprise-ready telephony platform. The phone models are well-made, rock-solid devices. Softphone apps are equally useful tools. One of the coolest features is a "pull call" feature, allowing live calls to be moved seamlessly from physical to softphones. Support is excellent and can pull full SIP logs for troubleshooting. The Control Hub is constantly being improved with customer suggestions. Minimal downtime even when the Webex messaging cloud sees issues (which is rare).
What do you dislike about the product?
The legacy of Broadcloud as the base for Webex Calling is still evident in the User Portal, though this is being improved. Some Control Hub updates are implemented without warning, so there can sometimes be some admin headaches.
What problems is the product solving and how is that benefiting you?
They are actively pursuing new markets globally. They have a agile development process for implementing new features. It's clear Cisco is spening a lot of money improving Webex Calling.
Webex - Review
What do you like best about the product?
Easy to use, and screen sharing is easy peasy. Mostly liked the whiteboard future which is collaborative. And I can just schedule and create alerts over email too.
What do you dislike about the product?
I felt the call customization, such as background changing, is not available on this. Suddenly the call quality is reduced, and the video feed buffers. It stuck for some time and started again on its own.
What problems is the product solving and how is that benefiting you?
I can write anything, notes on white board.
Screen sharing is so easy here. We can connect from a dial up connectionms and landphone from us and mobile app is also very good to use. and i can record sessions smoothly.
Screen sharing is so easy here. We can connect from a dial up connectionms and landphone from us and mobile app is also very good to use. and i can record sessions smoothly.
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