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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

656 reviews
from and

External reviews are not included in the AWS star rating for the product.


    William P.

Free and open to the public video and audio conferencing service.

  • August 18, 2023
  • Review provided by G2

What do you like best about the product?
The collaborative aspects of Webx Meetings are my favorite features. I like Webx meetings because of the high quality of the video and audio calls that can be made during them.
What do you dislike about the product?
The biggest challenge I had with WebEx Meetings was that their customer service is distinct from their mobile and web-based counterparts. When an issue arises, troubleshooting becomes more important. The mobile app has room for development in my opinion.
What problems is the product solving and how is that benefiting you?
WebEx meetings enable numerous meetings per day, but like other platforms, we must reserve conference rooms in advance. When the network is low, the forum and connection run well. I enjoy screen-sharing. We can effectively utilize the whiteboard.


    Banking

Webex calling - new era calling feature

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
Ease, agility, progressive while it's always stable and predictable.
What do you dislike about the product?
Bloated, under slow changes so that you will have to wait longer
What problems is the product solving and how is that benefiting you?
Team collaboration along with online management of meetings


    massimo c.

Cloud PBX a new era of calling

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
calling anywhare and everywhare, there are a lot of feature that can be compare with legacy pbx but with more flexible and easly managing all users and phones. There are a lot of devices and also video device for large rooms or small rooms and also possible to call using PSTN located where is more convenient for us.
What do you dislike about the product?
Webex calling is a cloud PBX and one of the most important feature is security , all flows are ciphred using aes256 , very interesting , is quite long procedure to connect a gateway PBX to the cloud webex , anyway is a solution stable and very securly.
What problems is the product solving and how is that benefiting you?
1) remote working
2) remote or spread video rooms
3) possible to join users all over the world
4) webex calling can have PSTN locally or in cloud and all userscanmake a pstn calls everywhere.


    Simón M.

Improve your company's call system with Webex Calling.

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
The software has a customizable business interface from the beginning when you start using it, the messaging options are multiple and very customizable, the calls are of quality and can be made from any device either desktop or smartphone, you can create customized teams by departments, you only need the email and you can develop them. All calls have an impeccable security in fact they are always encrypted, the option to create cooperative rooms for meetings is very interested in fact the calls can be made in groups. You can schedule meetings integrating with Google Calendar, an option that I love because online meetings are very useful especially if the team is long distance, updates are regular and the Cisco team is always there to solve any problem related to their programs.
What do you dislike about the product?
It is a conventional telephone application unlike other services such as Skype has few options the truth is very focused on work life, the interface customization options are very few, plans unlike other options can become very expensive, another detail of interest is that you always have to be connected to a data network or conventional internet, is if you have no connection or if your data plan is about to run out you can not use the service, unlike ordinary calls.
What problems is the product solving and how is that benefiting you?
The Webex Calling service is being very well received by our marketing and sales department as it allows managing calls with great precision, it has also been implemented for conducting workshops via telephone, as well as for meetings with customers or between company staff. The group messaging option allows us to create sections and disseminate messages and calls to promote our services as quickly as possible. In conclusion, we have decided to replace some VoIP options for Cisco services as we consider it is more intended for the working world and the quality of the product is unquestionable.


    George H.

Excellent Calling Application

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling is easy to use and implement with the Webex application which also includes meetings and messaging.
What do you dislike about the product?
When upgrading from jabber or older Webex clients, you still have to remove the old clients seperately.
What problems is the product solving and how is that benefiting you?
It helps solve the phone call routing and makes things easier to manage.


    Allan R.

Easy to use!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It is a quick set up, great end user experience and easy to administrate.
What do you dislike about the product?
Sometimes the pc client might present some bugs. However usually resolved by patchs
What problems is the product solving and how is that benefiting you?
Not having to buy physical servers and being able to pay monthly it is a great advantage for the solution.


    Sergio V.

Experience in Webex

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Its great stability in calls and high quality
What do you dislike about the product?
it has a very high cost, that's what I don't like
What problems is the product solving and how is that benefiting you?
The ability to communicate with clients in an easy, quick, and simple way


    Mnaouer S.

Hold online meetings with your coworkers as well as important calls.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Excellent privacy when making calls, or writing messages, security first and foremost since you enter the platform and leave, no one can steal you data. HD video quality, very clear audio. Very interactive team building options when creating meetings for example for the IT Department we can assign a group and communicate with each other, the interface is quite businesslike, and you can modify the appearance to suit the user, the platform accepts multiple languages. Ease of use and ability to create meetings anywhere in the world from a personal Webex room, ability to share content with other users at the time.
What do you dislike about the product?
Webex calling is a very useful tool to keep in touch with other users of the company at times when needed, but it is important to understand that the application is not economical, in turn many people nowadays prefer to use more conventional services such as instant messaging applications. Another problem is that sometimes the call or video is cut off if the connection is not stable, a problem that may not happen with conventional phones. It is an application that requires a good connection at all times to be used, so in place where there is no good signal it is no useful.
What problems is the product solving and how is that benefiting you?
The use for this application is diverse, but the main use is for corporate meetings we have a wide range of employees in the IT area for us is very easy to set up meetings to discuss issues arising from the company, also allows us to disseminate messages between groups to give announcements of interest, It is also a good tool for job interviews, in fact, it makes this much easier for us in the human resources area.


    Eduardo M.

The best experience

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It is a friendly tool to use and super stable. Additional call quality
What do you dislike about the product?
I have no point against. It is a friendly tool to use and super stable. Additional call quality
What problems is the product solving and how is that benefiting you?
It gives you ease of mobility and communication at the same time


    Dan Z.

Professionalism in Virtual Global Connectivity

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Excellent audio and video transmission.
Easy call management from anywhere at anytime from central portal.
Customizable control panel.
Reliable data security.
What do you dislike about the product?
I have enough courage to record this is zero error application.
What problems is the product solving and how is that benefiting you?
This is our morden reliable global connectivity at all times facilitating business continuity at all times.