The platform helped us a lot during COVID-19 to schedule meetings remotely.
Webex Calling
Cisco Systems, Inc.External reviews
656 reviews
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External reviews are not included in the AWS star rating for the product.
Webex Calling
What do you like best about the product?
It displays call data, such as the number of calls you made and received, the duration of your calls.
What do you dislike about the product?
It has no dedicated mobile app for Webex Calling.
What problems is the product solving and how is that benefiting you?
Scalable phone system that can grow with your business.
Helps with efficiently scheduling meetings and work interviews remotely
How has it helped my organization?
What is most valuable?
We can access and conduct meetings remotely from anywhere using Webex. It saves a lot of challenges dealing with documents while preparing for meetings or interview sessions.
What needs improvement?
The product's price could be better.
For how long have I used the solution?
We have been using Webex for seven years.
Which solution did I use previously and why did I switch?
I use Skype, Microsoft Teams, and Zoom as well. Some functions like screen sharing are challenging to use in Microsoft Teams. For Skype, it is more complicated to establish a powerful network.
How was the initial setup?
We have to connect to the network and download the software using the browser for installation.
What about the implementation team?
I implemented the product myself.
What's my experience with pricing, setup cost, and licensing?
We purchase the product's yearly license. It is expensive.
What other advice do I have?
I rate Webex an eight out of ten.
Webex Calling
What do you like best about the product?
It can record your calls so that you can listen to them later or share them.
What do you dislike about the product?
It does not support VoIP phones. You can only use it with a regular phone.
What problems is the product solving and how is that benefiting you?
Helps improve your customer service by providing features such as call recording.
Powerful and an all-in-one solution for unified communication
What do you like best about the product?
The international calling capabilities of this tool are essential to our organisation for simplifying communication with customers and stakeholders globally. Its support for multiple types of devices is significantly helpful in ensuring that you can connect with colleagues and clients from any location and any device.
What do you dislike about the product?
Some employees in our company required prolonged training so as to fully understand the usability of webex calling. Updates on its user interface would make the experience more user friendly for new users.
What problems is the product solving and how is that benefiting you?
It has been a great platform that has transformed our phone system needs, communication and collaboration company wide. Its scalability and seamless integration with other tools has been very helpful in simplifying and streamlining communication.
Exceptional platform for smarter communication
What do you like best about the product?
I like the customization options for routing, voicemail etcetera which enable us to tailor this tool in line with our business needs. The call quality for both audio and video is outstanding thus ensuring that everything is clear and understood in all communications.
What do you dislike about the product?
The pricing can shoot upwards the more your business scales upwards. More flexible prices would be helpful. Webex calling has high internet bandwidth requirements which may not be favourable in areas with low internet.
What problems is the product solving and how is that benefiting you?
Webex calling is a robust and comprehensive platform than maximizes remote work and collaboration. It has enabled us to save time and resources since everything is operated from the cloud. Its phone system is intuitive and quite user friendly.
Webex Calling
What do you like best about the product?
Its integration with other Webex tools odcourse, such as Webex Meetings and Webex Teams.
What do you dislike about the product?
Bug fixes are not released in a timely manner.
What problems is the product solving and how is that benefiting you?
Brings together voice, video, messaging, and conferencing capabilities into a single platform.
My exp with Webex Calling
What do you like best about the product?
The versatility of operation in any operating system, the fluidity that it has and the stability of the calls compared to the competition.
What do you dislike about the product?
In windows 10 it takes a long time when you open the application for the first time
What problems is the product solving and how is that benefiting you?
Having physical telephones is a problem of space, electrical energy and supplies that the company requires to account for, with this application everything is reduced to just a computer equipment which can have better features to have a better performance with the application
Remarkable platform for maximizing the impact of your business communications
What do you like best about the product?
Its integration with webex meetings and other Cisco tools have been invaluable in expanding its usability and enhancing collaboration throughout our organisation. Its robust infrastructure ensures it has immense scalability for our growing needs with increase in the number of users
What do you dislike about the product?
The process of implementing and onboarding webex meetings was quite complex and required technical expertise to set it up properly. The cost of acquiring and maintaining this tool could be reduced.
What problems is the product solving and how is that benefiting you?
With this tool we have been able to bridge geographical distances with colleagues across the globe. Through this tool we have been able to complete projects quicker and save on resources significantly.
Superb unified communication solution for modern workforces
What do you like best about the product?
One of my favourite features of webex calling is how it delivers high quality calls on a consistent basis enabling us to conduct clear meetings oftenly. I also like how this tool has integrated messaging capabilities which saves us time and resources that would have been used switching between different apps for calls and messages.
What do you dislike about the product?
More integrations with other third party tools would be helpful in making this tool more versatile and reliable, although it integrates very well with other cisco products.
What problems is the product solving and how is that benefiting you?
This tool has streamlined our communication by providing us with one consolidated platform for both our calls and messaging needs. It has been extremely reliable in enhancing remote work and collaboration.
Elevate your communication game with Webex calling
What do you like best about the product?
The high quality of voice and video calls is one of the outstanding features of webex calling since it fosters clear communication. The mobile app enhances mobility enabling us to be flexible in our day to day operations. I also like how effortlessly it accomodates new users without compromising on quality.
What do you dislike about the product?
Occasional glitches during meetings like calls dropping instantly can be ironed out so as to give a seamless experience. Transitioning and adapting to this tool requires significant time and effort in training and onboarding.
What problems is the product solving and how is that benefiting you?
This tool has improved our productivity by streamlining our communication efforts through its centralized unified communication platform. It provides us with a single platform where we can effectively manage our video and voice calls and also messaging.
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