I use Webex for Internet meetings.
Webex Calling
Cisco Systems, Inc.External reviews
656 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Fantastic audio quality
What do you like best about the product?
The platfrom iuser-friendly which makes its easy for new users as well. The audio quality is simply amazing. We use it everday for making and receiving calls.
What do you dislike about the product?
The video option is enabled by default. This should be disabled by deflaut and we should be able to enable it if we like.
What problems is the product solving and how is that benefiting you?
We make a lot of calls throughout the day, mostly voice calls but some video calls as well. The platform was so easy to setup and easy to learn to use. Even new memers of our team are able to use this from the first day onwards. The voice quality has been a game changer for our Voip.
User-friendly but not very scalable
What is our primary use case?
What is most valuable?
The most valuable feature is Webex's user-friendly video conferencing.
What needs improvement?
One area that could use improvement in Webex is the connection speed. There are times when the platform feels a bit slow, which impacts the overall experience.
For how long have I used the solution?
I have been using Webex for a few months.
What do I think about the stability of the solution?
The stability is average.
What do I think about the scalability of the solution?
It is not very scalable. We have approximately 100 users at our company.
How was the initial setup?
The initial setup is simple and I did it myself.
What other advice do I have?
Overall, I would rate Webex as a six out of ten.
Highly scalable and easy to work with
What is most valuable?
I like Webex because it is easy to work with.
What needs improvement?
In terms of improvement, every time I want to join a meeting on the web, I have to download an extension or the desktop app. It would be better if I could just join meetings directly on the web without extra downloads and steps. Simplifying this process would make things more straightforward and convenient for users like me.
For how long have I used the solution?
I have been working with Webex for almost four years.
What do I think about the scalability of the solution?
I would rate the scalability as a ten out of ten. It is most suitable for small to medium businesses.
Which solution did I use previously and why did I switch?
I have used Microsoft Teams along with other solutions like Webex, and in comparison, Teams stands out for its seamless integration with Office 365. The compatibility with business needs makes Teams a preferred choice. While both Teams and Webex serve their purposes, the ease of use and integration with Microsoft's suite of tools make Teams a more convenient option for me.
How was the initial setup?
The initial setup was not overly difficult, but it was time-consuming.
What other advice do I have?
For those considering using Webex, my advice would be to explore automation options, especially if there is an outside team involved. Automating certain tasks can streamline processes and make using Webex more efficient. Overall, I would rate Webex as an eight out of ten.
Webex - One Solution Has It All
What do you like best about the product?
After installing over 400 instances of Webex Calling for customers across the US and Canada, I've seen companies reduce their total cost of ownership (by as much as 60%), eliminate complexity with a simple to use GUI, maximize efficiency by eliminating multiple disjoint applications, and finally be able to connect multiple office locations seemlessly.
What do you dislike about the product?
The downside of Webex Calling is the lack of outbound efax, whic is not frequently used, however, some customers require it (medical, legal, etc).
What problems is the product solving and how is that benefiting you?
Webex provides a single app for calling, meeting, and messaging. We can have a customer up and running (fully functional) in minutes.
Very easy to invite participants to a meeting and at no cost to them
What do you like best about the product?
It lets us make calls smoothly without any lag. It is very convenient and easy to use, and even better I can have meetings recorded.
What do you dislike about the product?
I don't like the feature that Webex Calling doesn't tell me the number of calls I made on a daily basis.
What problems is the product solving and how is that benefiting you?
Very suitable for making distance meetings and training sessions online. My team is able to communicate daily regardless of our location.
"Seamless Business Communication: Unpacking the Features and Performance of Webex Calling"
What do you like best about the product?
One of the standout features of Webex Calling, in my experience, is its unwavering reliability. Whether it's a crucial client call or a team meeting, the platform consistently delivers a stable and seamless communication experience. Knowing that I can rely on Webex Calling adds a layer of confidence to my day-to-day operations.
What do you dislike about the product?
One of the drawbacks I've encountered with Webex Calling is occasional connectivity hiccups. While the platform is generally reliable, there have been instances where calls experienced minor disruptions. This has, at times, led to moments of frustration, especially during critical discussions.
What problems is the product solving and how is that benefiting you?
Webex Calling facilitates seamless remote collaboration, allowing me to connect with team members and clients regardless of geographical locations. This has been crucial in maintaining productivity and fostering effective communication in a distributed work environment.
Webex Calling integrates with various communication tools, providing a unified platform for messaging, calling, and video conferencing. This integration streamlines communication, reducing the need to switch between different applications and enhancing overall efficiency.
Webex Calling integrates with various communication tools, providing a unified platform for messaging, calling, and video conferencing. This integration streamlines communication, reducing the need to switch between different applications and enhancing overall efficiency.
my favorite application to call
What do you like best about the product?
into our engineering team, we have comunication between our internal team and our clients, everyday we interact to follow up existing and new projects, I have to review differect kind of projects with my internal team and with webex calling we can reach our goals everyday.
What do you dislike about the product?
I would like to have a new interface with the possibility to add speed call button or forwarding feature.
What problems is the product solving and how is that benefiting you?
we used to use cisco jabber to our calls, now with cisco webex calling we have new features and everything in one application
WebEx Calling: Empowering Educators, Improving Education
What do you like best about the product?
Its reliable cloud-based calling solution that is easy to use for both educators and students. Cisco is committed to data security and has a number of security measures in place to protect its data. It offers variety of features and easy to implement for persons who are not from tech background.
It integrates well with other WebEx tools, such as WebEx meetings, WebEx webinars and WebEx teams.
It integrates well with other WebEx tools, such as WebEx meetings, WebEx webinars and WebEx teams.
What do you dislike about the product?
There are some restrictions in its frequency of use unstable internet leads to call dropouts, audio or video glitches.
It doesn't integrate seamlessly with third party educational platforms or Learning Management System (LMS).
Customer support takes long time to respond if you find any difficulties
It doesn't integrate seamlessly with third party educational platforms or Learning Management System (LMS).
Customer support takes long time to respond if you find any difficulties
What problems is the product solving and how is that benefiting you?
It supports flexible learning modalities, enabling educators to deliver instructions, provide support, facilitating regular updates on student progress and strengthens communication between educators and parents. Its integrated features, such as screen sharing and file sharing allows for real-time collaboration among teachers and students.
I can easily communicate with individual students, conduct group discussions or host virtual classroom sessions.
It breaks down geographical barriers, allows students to connect from anywhere, anytime.
I can easily communicate with individual students, conduct group discussions or host virtual classroom sessions.
It breaks down geographical barriers, allows students to connect from anywhere, anytime.
Great VoIP experience at an enterprise level
What do you like best about the product?
Clear voice calling facility with ease of routing. Easy to integrate with webex hardware / devices. Nice support features for troubleshooting and resolving problems.
What do you dislike about the product?
Time to setup at a large enterprise level can be even better.
What problems is the product solving and how is that benefiting you?
Voice over IP connectivity across the organization with easy to use hardware.
Improving communication and solving problems with Webex Calling.
What do you like best about the product?
From the moment we started using this program in our company, we noticed an important change in our internal and external communication. What fascinates me most about Webex Calling is its ease of use and accessibility. No matter what device we are on, we always have the possibility of accessing the named features immediately and easily. Furthermore, one of the favorable properties of this platform is its so-called quality. It's like we're talking in person! The clarity of the audio is incredible, which allows us to communicate efficiently and without interruptions.
What do you dislike about the product?
However, I must mention that in some cases we have experienced minor technical problems, such as interference or denomination drops. Although such incidents are rare, they can still be frustrating at key moments in our own daily operations. Fortunately, Webex Calling Support Accessories has consistently been willing to help us troubleshoot any technical issues that arise, providing quick and efficient resolutions.
What problems is the product solving and how is that benefiting you?
Regarding problem resolution, Webex Calling was an immeasurable tool. Before using this platform, we used to have problems staying in touch with our own geographically dispersed groups. Because of Webex Calling's conferencing capabilities, we now have the ability to accommodate virtual meetings with ease and continue moving forward with projects no matter where our own helpers are.
showing 271 - 280