Webex Calling
Cisco Systems, Inc.External reviews
656 reviews
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Webex Calling Review
What do you like best about the product?
High quality calls & high resolution screen sharing & top notch video quality (based on connection speed & laptop's camera)
What do you dislike about the product?
Few times (rarely) calls will get disconnected or sometimes shows only connecting even though end user answered
What problems is the product solving and how is that benefiting you?
Webex calling lots more better than other competitors in the market
Manage your virtual connection and collaboration with Webex Calling
What do you like best about the product?
The best feature about the webex calling is it's security. It is well integrated with the cisco remote application to enhanced mobile connectivity. It provides best security and reliability with encrypted security. Connection with client and team became so easy with cloud based calling. Live chat and documents sharing add on to its efficiency.
It has a very interactive and user friendly interface.
It has a very interactive and user friendly interface.
What do you dislike about the product?
It's mobile app sometimes lagging due to large Android app size, it becomes slow while connecting to the call.
What problems is the product solving and how is that benefiting you?
Webex Calling has enhanced features which provides us seamless connections with the client and the team across the globe. Live chats and recording helps to interact well. Location based connection helps us to allow only particular regional team to join the call. overall best platform for VoIP calling. Cloud based internet calling offers team to connect via internet.
Webex Calling is great for remote workers without VPN
What do you like best about the product?
Webex Calling is easy to use. It was easy to implement and integrate with our SIP carrier. We also had the option to use the Cisco SIP service as well. Webex calling is used daily by all departments in our organization.
What do you dislike about the product?
Have not found anything I dislike about Webex Calling.
What problems is the product solving and how is that benefiting you?
It allowed our users to have remote access to thier business phone without a need for a traditional VPN. We moved to Webex Calling just before the pandemic and it allowed our business to continue during the pandemic. It has also allowed our organization to continue to grow with the ability to have remote workers throughout the United States. Our sales team uses the Webex calling on thier mobile devices for access to thier work phone number. This allows out customers to be able to reach them while being remote.
Make Advanced and Accurate Calls Using Webex Calling
What do you like best about the product?
The software has created an approach that is friendly, flexible, and committed in making instant calls. Besides, the deployment of accurate customer help, which gives insightful report is another working merit. Finally, the development of swift integration features from the software is something authentic.
What do you dislike about the product?
The software is authentic, speedy, and conventional in making the required communications streams. Further, there are robust guide on how to work with the software.
What problems is the product solving and how is that benefiting you?
There is absolute assistance in matters VoIP calls and the software makes every process easy to record. More so, trhe development of new technologies to bring a systematic formation is another merit, and it gives credible insights to all users.
Cost-Efficient Communication with Webex Calling
What do you like best about the product?
The most appealing feature of Webex Calling, in my opinion, is its cost-efficient communication model. The platform's transparent pricing and the absence of hidden fees make it easy to budget for communication expenses. The ability to make calls without worrying about per-minute charges or unexpected costs ensures that communication remains cost-effective. The ease of use and quick implementation is a big plus.
What do you dislike about the product?
The cost-efficient model is commendable, providing more detailed billing breakdowns or usage reports could be beneficial. This would offer users a more granular understanding of their communication expenses.
What problems is the product solving and how is that benefiting you?
Webex Calling addresses the challenges associated with unpredictable and costly communication expenses. By offering a transparent and cost-efficient pricing model, it ensures that organizations can budget effectively for their communication needs. This benefits me by providing cost predictability, contributing to financial planning, and eliminating the uncertainty associated with traditional communication billing structures.
Webex Calling lets you communicate in a variety of ways.
What do you like best about the product?
Webex Calling is great! It's an open way to communicate because it has a lot of features and is easy to use. It's easy for me to make and receive calls, so all of your talking needs will be met.
What do you dislike about the product?
1. I did find some ways that the call management tools could be better when I looked them over.
2. I believe that the service could be a lot more useful if it had more advanced call handling tools, like: The ability to forward calls & The ability to record them
2. I believe that the service could be a lot more useful if it had more advanced call handling tools, like: The ability to forward calls & The ability to record them
What problems is the product solving and how is that benefiting you?
Webex Calling is a great choice for people who need an open way to talk to others. It has a lot of features that can meet all of your contact needs. It's a great tool for making communication easier and things simpler for users, in my view.
The next generation of calling from Cisco
What do you like best about the product?
Hosted in the Cloud and feature rich. Easy to use.
What do you dislike about the product?
Administration needs improvement and combined into a single platform
What problems is the product solving and how is that benefiting you?
A single platform for chat, video, voice calls.
Webex Calling service my everyday partner for collaboration journey
What do you like best about the product?
Easy to manage and understand, I'm a IT technicall support so I everyday receive case about provisioning a new Softphone or new call extension. With Webex Control Hub I can easly create new one and users can login because their integration with AD servers.
What do you dislike about the product?
It has a dependency on PSTN or ISDN if you want to reroute your calls from a SIP trunk you need to deploy an on site device that can handle the traffic from SIP trunk, it would be cool an integration with other vendors than Cisco for SBC solutions, or something like integration with API to handle this kind of traffic.
What problems is the product solving and how is that benefiting you?
We wanted a replacement for our old Telephone PSTN E1 cetral, we were looking for something that handle collaboration and at the same time integrate with local SIP solutions, after some research we were offered with a Cloud PBX, Since our operation is small, Cloud PBX was a great option for us.
Seamless Collaboration with Webex Calling
What do you like best about the product?
Its seamless integration with other collaboration tools. The ability to transition effortlessly from a chat or video meeting to a phone call within the same platform streamlines communication. The unified approach to collaboration ensures that I can connect with team members or clients using my preferred mode of communication without any disruptions.
What do you dislike about the product?
Webex Calling excels in integration, expanding the range of customizable settings for call preferences could be beneficial. Having more granular control over call handling features would allow users to tailor the experience to their specific needs.
What problems is the product solving and how is that benefiting you?
Webex Calling addresses the challenges associated with fragmented communication tools. By providing a unified platform for messaging, video conferencing, and calling, it ensures that communication is streamlined and efficient. This benefits me by saving time, reducing the need to switch between different applications, and fostering a more cohesive collaboration experience.
Experience for webex
What do you like best about the product?
The experience of webex calling it's excelent, easy to use, intuitive and flexible use to diferent device
What do you dislike about the product?
I don't like the integration for microsoft teams
What problems is the product solving and how is that benefiting you?
Flexibility, portability and easy use
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