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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

656 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Sandro Roberto L.

With quality and stability, virtual meetings with Webex are really real

  • September 16, 2021
  • Review provided by G2

What do you like best about the product?
The ease of connection and the possibility to use it on a mobile device in the same way as on a PC makes the experience of using the tool very good.
What do you dislike about the product?
I have noticed interference when all microphones and two participants are open or when several people speak at the same time. It seems that the sound is blown out and this is extremely annoying.
What problems is the product solving and how is that benefiting you?
With the current pandemic situation, the Organization's employees can work from home using the tool as if they were here at headquarters. This saves us time, costs with tyransport, energy, water and also protects everyone account Covid 19


    Sayanta B.

A Great Web Calling Professional Application

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Webex Calling is one of the best web conferencing software available in the market. It has very low latency which results in very few call dropping. Lots of features along with donot disturb capability can be found. You can start out with WebEx Calling for free.
What do you dislike about the product?
There is nothing to dislike about WebEx Calling. It is simply the best.
What problems is the product solving and how is that benefiting you?
With WebEx Calling, video calling and web conferencing has become very easy for our company. WebEx gives us the opportunity to have seamless conversations with their products. It has removed the headache of distance latency based conversations through VoIP conferencing.
Recommendations to others considering the product:
I recommend everyone to use WebEx Calling.


    Internet

Calling over Webex is quite nice

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
- Voice Calling which is clear and crisp.
- Chat where you can message and even drop an audio message too.
- Video calls can be added up to 6 multiple persons.
- Hide phone numbers during business calls.
- Affordable pricing with no hidden cost.
- Switch from call to video or chat with a single click.
What do you dislike about the product?
- There is nothing to dislike mainly a strong internet network may consume a lot due to high quality video calls.
What problems is the product solving and how is that benefiting you?
- Calls, messaging, and video conference.
- Store calls on the cloud.


    I. I.

Webex Calling

  • August 04, 2021
  • Review provided by G2

What do you like best about the product?
Make calls to teammates without leaving the workspace or reaching for a phone.
What do you dislike about the product?
Please, add LinkedIn as part of the third-party authentication.
What problems is the product solving and how is that benefiting you?
Collaboration requires communication, and voice is faster, comprehensive than writing. All in all, voice, videos are easy to understand than reading.


    JAYARAJ V.

Perfect VOIP and IP phone solution for our daily meetings

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Open voice integration is a good option. Easy to deploy in the cloud. Voice integration. Video calling. Easy to set up Epabx devices to set up an extension for all users and department. its security is an end to end encryption. Cloud hub will easy us to make and set up users. Sometimes due to network fluctuation, we face phone disconnection, but this IP devices will help to solve these problems. Control hub helps us to identify users issues and rectify them easily.
What do you dislike about the product?
The price is a little high compare to other tools. Should have include helpdesk system in Cloud control hub so no need to maintain any other tool for issues and that will be easy for users to contact the helpdesk and rectify the issues on time for a smooth workflow. Sometimes fixing issue will take a longer time than expected that must be taken care of. Other than this perfect tool for our daily meetings.
What problems is the product solving and how is that benefiting you?
When new users join the company, I will set up a new account, purchase new devices if required or set up the available devices. Training on how to use, attend the meeting, extension numbers. If any user not able to call or any other issues like call not connecting, disconnecting will rectify it. Scheduling a client meeting on behalf of MD or company CEO. Device hardware issue fixing by contacting Webex customer care.
Recommendations to others considering the product:
If you are looking for any VOIP option please go ahead and buy this Cisco Webex without any doubt. The perfect tool for our daily meetings.


    Akinola M.

It Delivers A Complete Experience

  • April 02, 2021
  • Review provided by G2

What do you like best about the product?
With Cisco Webex, we get excellent VOIP solutions. It provides us with a single application for calling, chatting and video conferences. Cisco Webex makes it easy to build and manage excellent collaborative workflows. We get fantastic quality both with video and audio calls. It also delivers end-to-end conversation and data security. I like the fact that while I was using Webex, I could call myself to improve audio quality instead of dialing in. The mobile application has also been impressive. I have no issues with Webex Calling at all.
What do you dislike about the product?
Cisco Webex Calling pricing is the only possible drawback I can think of. It is pretty expensive. Apart from this, I think it works well. I have had no issues with it. Anyone can work with it. We have adopted it seamlessly, and it makes our work easier.
What problems is the product solving and how is that benefiting you?
Cisco Webex is one of the best UCaaS platforms out there. It has been a reliable calling and communication tool for us at work. It helps us stay on track and pass confidential information across without worrying about information leaks. With Webex Calling, we no longer have to worry about managing a phone system infrastructure because we get virtually everything we need off this solution. Overall, it has been worth every penny
Recommendations to others considering the product:
Well, in short, Webex Calling meets our requirements. Apart from the fact that it operates as an all-in-one solution for your communication, they have a responsive customer support


    Tim R.

Cisco Webex Calling - Teams and Spark - ease of use for everyone

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
Its cloud managed, single pane of glass makes it easy to configure, deploy and manage day to day with minimal effort.
What do you dislike about the product?
Sometimes the website loads slowly, but they have an outage/status page if there are functional issues, so you can check for issues/updates there too.
What problems is the product solving and how is that benefiting you?
Remote calling with centralized management, cost reduction vs prior on prem or local provided calling platforms.
Recommendations to others considering the product:
Try out the free one to one video and audio calling client first, and the fact you can install it on a computer and mobile device to try out for free (like using Facetime or other 'cloud calling clients' like Google Chat etc) and then you can add on licensing afterwards to enhance the accounts for use with cloud calling using a DID as well. Lines are cheap, easy to move/repurpose etc too.


    Telecommunications

Get ready to not have to think about calling anymore!

  • June 10, 2020
  • Review provided by G2

What do you like best about the product?
I love the simplicity of this tool. Don't get me wrong, it's easy to setup and use but does require some expertise. But once that setup is done this is the easiest product for users to use! It just works! Something we have loved about this is how well it integrates with other Cisco products and tools you are probably already using! And later this year (2020) Cisco has announced a new "all in one" client that will bring Teams, meetings and calling all together in a single client. I am loving this product!
What do you dislike about the product?
The price is a little high but if you are bundling other services from Cisco then you can get some pretty nice discounts. But my main complaint about this product is the overall price. The features are spot on, the ease of use is right where it needs to be and that administration is very doable by anyone with a technical background.
What problems is the product solving and how is that benefiting you?
It's solving the problem of not having a good calling solution and its also solving the problem of having different tools, or a lot of tools that users need to use on a daily basis. And since we have switched to Webex meetings then this brings these into s single platform. The users love getting to have extra tools removed from their desktop.


    Fabien R.

Now calling is integrated into Webex Teams

  • May 05, 2020
  • Review provided by G2

What do you like best about the product?
Webex teams is an awesome product and now you can integrate your telephony system into ! Also, you have all the historic features from Broadsoft.
What do you dislike about the product?
Some features are missing in Webex Teams but months after months it's better.
What problems is the product solving and how is that benefiting you?
Webex Calling allow every user to be mobile and bring to you your enterprise telephone number everywhere in the world :)
Recommendations to others considering the product:
Webex calling is still new from webex and implementing into Cisco Webex Control Hub.
You have to choose which client you will use (Webex Teams or Webex Calling)


    Javier D.

Quick and effective way to have the Calling service

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Definitely the best thing about Webex Calling is to have absolutely all the collaboration solution (applications, video, meetings and calls) in a single fully integrated cloud platform. With the possibility of integration with third parties easily and quickly.
What do you dislike about the product?
Not all Cisco phones are supported. It would be great to have the option of low-end phones.
What problems is the product solving and how is that benefiting you?
With Webex Calling, no servers are required in the data center, nor their maintenance. The service is available 24 hours a day and upgrades are carried out automatically, zero maintenance by IT.
Recommendations to others considering the product:
If you are considering an upgrade, change the phone service or are a new company, Webex Calling may be the option to consider. The deployment is very fast, reliable and can integrate the entire collaboration service in a very short time and without the need to invest in servers and large implementation times.