Webex Calling
Cisco Systems, Inc.External reviews
656 reviews
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External reviews are not included in the AWS star rating for the product.
unable to signin as the app keeps crashing
What do you like best about the product?
Doesn't even login server address is not a valid host, the whole suite of the App is full of bugs that indicate a clear lack of QA at the engineering level as it keeps getting authentication errors, even the customer services don't seem to be knowing what is going on
What do you dislike about the product?
I hate the Application so much as it always says you are not authorized to access this page and when I login into the application, says authentication error.
What problems is the product solving and how is that benefiting you?
We needed an application to use at our company for conference calls but the application did not meet our expectations and at the moment, I can't express the major benefits have achieved though once fixed, will update my review
Very satisfied
What do you like best about the product?
We use the record feature very much. It helps us to replay the record and have a better understanding of the call scope.
What do you dislike about the product?
The pricing can be a bit costly for small businesses.
What problems is the product solving and how is that benefiting you?
I have been using it for 6 months+ and my experience has been excellent so far. I think it's one of the bests VoIP solutions.
A brilliant and reliable VOIP solution to host calls securely over the web
What do you like best about the product?
The most helpful feature of Webex Calling that I have noticed so far is the crystal-clear audio with an advanced noise cancellation feature to eliminate all background voices. Another helpful feature is the voicemail feature which allows you to drop a voice message to your colleagues without disturbing them. Another favorable feature of Webex Calling is that it is web-based so no additional system setup is required to avail its functionality. I love the ability to switch from an audio call to a video meeting instantly. I can change my devices even during the call which is a fantastic feature.
What do you dislike about the product?
Everything is working smoothly so far and Webex Calling has successfully met our business requirements and yielded fantastic results in no time. However, one minor drawback is that a high-quality internet connection is a must or else you will have audio lags and disconnections during your call.
What problems is the product solving and how is that benefiting you?
We use Webex Calling in our school for collaboration, internal communication and external marketing purposes. It is an excellent tool that I mostly use to connect and communicate with my colleagues over the web. This platform has helped us in keeping our numbers private and using professional numbers for business communication, ensuring employee security and privacy which was a must in this pandemic era. We have benefitted greatly from this all-in-one communication platform and its intuitive user interface and extraordinary features have helped us a lot in communicating seamlessly and securely.
Stay in touch with your colleagues from anywhere.
What do you like best about the product?
A great tool to organize international meetings: integrated with MS Outlook, easy to schedule appointments and share invitations, flexible in changing presenter or sharing slides/content/screen during a call.
What do you dislike about the product?
There is nothing that I don't like. I like it, and we use it whenever we need to set a call.
What problems is the product solving and how is that benefiting you?
Users can share screens, slides, contents during the call, and switching presenter is so simple. Attendees can call in using their computers (saving telephone costs). Can survey the calls, asking questions by writing to organizer.
Recommendations to others considering the product:
It has a very easy-to-use interface which makes it easy to use it and a lesser amount of training time is required. The audio and video quality of this platform is spot on, and it truly helps our business. The customer support staff is well trained as well, and that makes the experience more worthwhile.
Webex Calling - A top-notch product for cloud-based communication with extra-ordinary capabilities.
What do you like best about the product?
Webex Calling has terrific features and a unique user experience. Some of the most salient features of Webex Calling that I like are listed below:
1) I like the ability of recording my calls for later use or for sharing them with others.
2) Another feature that I like is the voicemail feature. All of the voicemails received are accessible from a single intuitive interface.
3) Webex Calling is cloud based and is accessible from all platforms (i.e from mobile as well as laptop).
4) It is easy to setup and initiate calls and requires minimal knowledge. All you need is a stable internet connection and you are good to go.
5) Call history is provided and I can even export it in CSV form which is a very helpful feature.
6) Webex Calling's integrates perfectly with Microsoft Teams so you can make calls directly from there.
1) I like the ability of recording my calls for later use or for sharing them with others.
2) Another feature that I like is the voicemail feature. All of the voicemails received are accessible from a single intuitive interface.
3) Webex Calling is cloud based and is accessible from all platforms (i.e from mobile as well as laptop).
4) It is easy to setup and initiate calls and requires minimal knowledge. All you need is a stable internet connection and you are good to go.
5) Call history is provided and I can even export it in CSV form which is a very helpful feature.
6) Webex Calling's integrates perfectly with Microsoft Teams so you can make calls directly from there.
What do you dislike about the product?
1) Limited integrations with other platforms.
2) Costly as compared to its competitiors.
3) You will need a stable internet connection to manage calls without any hassles.
2) Costly as compared to its competitiors.
3) You will need a stable internet connection to manage calls without any hassles.
What problems is the product solving and how is that benefiting you?
Webex Calling has helped my school extensively during this pandemic. When all the schools were closed, we were looking for an easy and amicable way to connect and communicate with my colleagues securely. Webex Calling has proved to be an excellent way to manage calls in the cloud and communicate seamlessly without the use of our personal phone numbers. Its amazing features like recording the calls, sending voicemails etc has proved to be very helpful for our organization. I must also thank the support team for helping me with my queries in the shortest possible time. Its a great tool overall and I would suggest it to everyone who are facing communication barriers in their organization.
An easy, reliable and cost-effective medium to connect with your colleagues safely and securely
What do you like best about the product?
Webex Calling is an excellent cloud communication platform with enhanced features and functionality. Some fantastic features of Webex Calling include:-
1. The ability to switch instantly from a voice call to a video call.
2. The audio is of high quality and there are no disruptions during calls.
3. The voicemail feature is a perfect alternative to text messaging. You can drop a voice message and the recipient can view it when he opens the app.
4. The platform is reliable and secure as all calls are end-to-encrypted.
5. The user interface is easy and user-friendly so any newbie can operate this platform without any hassles.
6. The ability to join calls from any device is a beneficial feature as you can join meetings from anywhere anytime.
1. The ability to switch instantly from a voice call to a video call.
2. The audio is of high quality and there are no disruptions during calls.
3. The voicemail feature is a perfect alternative to text messaging. You can drop a voice message and the recipient can view it when he opens the app.
4. The platform is reliable and secure as all calls are end-to-encrypted.
5. The user interface is easy and user-friendly so any newbie can operate this platform without any hassles.
6. The ability to join calls from any device is a beneficial feature as you can join meetings from anywhere anytime.
What do you dislike about the product?
1. The platform is not as famous as its other alternatives. We found that most of the employees were unaware of this platform which resulted in some learning curve for my colleagues.
2. The app needs a good internet connection and high bandwidth to yield the best audio quality.
Rest everything is excellent and the app has proved to be a perfect choice for my school.
2. The app needs a good internet connection and high bandwidth to yield the best audio quality.
Rest everything is excellent and the app has proved to be a perfect choice for my school.
What problems is the product solving and how is that benefiting you?
Webex Calling is being used in our organization for various purposes. It is an easy and intuitive cloud-based phone management solution to connect and communicate without using your personal number. Most importantly, it is a cloud-based application so you can call and connect with your colleagues from any device. I have been using it since this pandemic and my experience has been excellent so far. It is the best VoIP solution out there with advanced features and functionality and I am totally satisfied with the product's quality and security features.
experience of webex
What do you like best about the product?
It's easy to use and has lots of functionality such as breakout session, meeting recording, chat version, and so on
What do you dislike about the product?
bit expensive but it's fine to getting lots of feature by this
What problems is the product solving and how is that benefiting you?
I have been using this software for solving my meeting purposes in this pandemic and from anywhere I can join with anyone by this software
Recommendations to others considering the product:
For your online calling platform, Webex is the one you can try without any hesitation
The best cloud calling experience ever
What do you like best about the product?
WebEx covers nearly everything that I need. It has merging, calling waiting, holding, forwarding, do not disturb, visual voicemail, and more just more of it. It's best solution for the businesses
What do you dislike about the product?
I do believe that it is not that easy to change your default settings.
What problems is the product solving and how is that benefiting you?
We use it in our business when we jump into the remote business model during the covid-19 pandemic. Since then, It's been part of our daily meeting point. I became so satisfied until yet.
A Review For Webex calling
What do you like best about the product?
What I like most about this platform is its all-in-one communications solution combining voice calling, video conferencing,team collaboration, and messaging in one interface. A more reliable platform than all other alternatives.
What do you dislike about the product?
There is nothing to dislike about Webex calling. All the parts of Webex Calling work properly. And also the cost of Webex Calling is not so much as the other alternatives.
What problems is the product solving and how is that benefiting you?
It helps me to set my daily business hour call path, after hour call paths, and holiday call path which is great for my daily routine. And its priority alerts from VIP phone numbers or call received at a specific date/time increased my business performance.
Recommendations to others considering the product:
I recommend Webex Calling.
Cisco Webex Calling
What do you like best about the product?
The Webex App, as a soft phone for Webex Calling, provides a good experience.
The use of activation codes to deploy desk phones is a lifesaver.
For the IT department, managing all settings in a single console makes administration easier.
The use of activation codes to deploy desk phones is a lifesaver.
For the IT department, managing all settings in a single console makes administration easier.
What do you dislike about the product?
In a calling group, it would be wonderful if I could easily log in and out.
To increase the quality of the connection in the edge reception area.
When I refuse a call on a device, the other devices stop ringing as well.
To increase the quality of the connection in the edge reception area.
When I refuse a call on a device, the other devices stop ringing as well.
What problems is the product solving and how is that benefiting you?
The fact that we are device-independent is one of our favorite features! You can be reached whether you're on a computer or a smartphone. The recording function is another plus.
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