Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

656 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    DharmeshPatel

Has good stability and an easy initial setup process

  • May 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

What is most valuable?

The solution provides a secure environment for meetings. Along with this, its feature for conducting exams works the best. In addition, it helps the instructor to monitor student engagement during online educational sessions.

What needs improvement?

They should integrate the solution with multiple hardware vendors.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability ten out of ten.

How are customer service and support?

Technical support is optional for the solution as it is never out of connectivity or has latency issues.

Which solution did I use previously and why did I switch?

I have used Zoom and Microsoft Teams before. In comparison, Webex provides additional features and a standard license policy.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution is low-cost for a hybrid model.

What other advice do I have?

It is a unique solution. I rate it ten out of ten.


    Raul E.

Webex all in one place

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility between calls and videos
What do you dislike about the product?
There is nothing to complaint about Webex.
What problems is the product solving and how is that benefiting you?
Webex kind of having everything in one place, calls, meetings etc


    Retail

A reliable and user-friendly communication solution

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Webex Calling is its reliability. I have experienced very few call drops or technical issues, even when making calls from remote locations or with poor internet connectivity. Additionally, the platform is very user-friendly, with an intuitive interface and easy-to-use features that make communication seamless and efficient.
What do you dislike about the product?
The only drawback I have experienced with Webex Calling is the limited customization options for the call interface. However, this is a minor issue compared to the overall benefits of the platform.
What problems is the product solving and how is that benefiting you?
Webex Calling is solving several problems for me and my team in terms of communication. Firstly, it provides a reliable communication solution that allows us to connect with each other regardless of our location. This is particularly useful when we are working remotely or when we need to communicate with team members who are in different time zones.

Secondly, Webex Calling has simplified our communication process by providing an easy-to-use interface and features such as call forwarding, voicemail, and call recording. We can quickly connect with each other, share information, and collaborate effectively, which has improved our productivity and efficiency.

Thirdly, Webex Calling provides a secure platform for our communication needs. We can trust that our communication is private and protected, which is essential when dealing with sensitive information.

Overall, Webex Calling has benefited me and my team by providing a reliable, user-friendly, and secure communication solution. It has improved our communication process, increased our productivity, and allowed us to work together effectively, regardless of our physical locations.


    Information Technology and Services

Great tool for communication.

  • April 04, 2023
  • Review provided by G2

What do you like best about the product?
It has the good UI and the interface which makes communication interesting. Also, it does the job quite well. I can organise meetings posts status and what not. Emoticons/gifs are best which does not makes the app dull.
What do you dislike about the product?
Sometimes it gets slow when joining meeting. It's rare but I see it as a point of improvement.
What problems is the product solving and how is that benefiting you?
It is a great app which client has provided to us. We can communicate, make direct calls, the chatting features makes the tool best.


    Jazib A.

Webex is best for conference meetings

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Best thing about webez that i feel its very easy to use.
What do you dislike about the product?
Sometimes it hangs which can be annoying.
What problems is the product solving and how is that benefiting you?
It is helping organisations to conduct virtual meetings


    Anas .

Webex Review

  • February 02, 2023
  • Review provided by G2

What do you like best about the product?
Webex is a video conferencing and web collaboration platform. Some benefits of using Webex include:

Video conferencing: Webex offers high-quality video conferencing with features such as screen sharing, recording, and virtual background.

Remote work: With Webex, remote teams can collaborate and communicate as if they were in the same location.

Secure: Webex uses encryption to keep user data secure and provides various security features to protect against cyber threats.

Cross-platform compatibility: Webex is compatible with a variety of devices and platforms, including Windows, Mac, iOS, and Android.

Integration with other tools: Webex integrates with a variety of other tools, such as Microsoft Teams, Google Calendar, and Salesforce, making it a versatile solution for businesses.
What do you dislike about the product?
- Technical issues: As with any technology, there is a risk of technical issues such as glitches, slow performance, or connection problems.
- Dependence on internet connection: Webex requires a stable and reliable internet connection, which may not always be available in all locations.
- User experience: Some users may find the user interface or navigation confusing, or may encounter difficulties using certain features.
- Limited support for older devices: Webex may not be compatible with older devices, which could limit its accessibility for some users.
- Cost: While Webex offers a variety of pricing plans, some of its premium features may not be affordable for smaller businesses or individuals.
What problems is the product solving and how is that benefiting you?
- Communication and collaboration: Webex allows remote teams to communicate and collaborate in real-time, improving communication and increasing productivity.
- Virtual meetings: With its video conferencing capabilities, Webex enables businesses to hold virtual meetings, reducing the need for travel and increasing efficiency.
- Remote work: Webex enables remote teams to work together and share information, making it a useful tool for businesses that have employees working from different locations.
-Product demonstrations: Webex allows businesses to demonstrate products and services remotely, making it a useful tool for sales and marketing teams.
-Training and education: Webex's screen sharing and recording features make it a useful tool for delivering training and education remotely.


    zulfiqar a.

awesome

  • November 04, 2022
  • Review provided by G2

What do you like best about the product?
its convientient and reliable for video and calling, other than that meeting within the organization and outside the organization, after the covid and within the covid
What do you dislike about the product?
its get really slow when alot of people are using it at the same thime it lags alot and there may occur some disconnections which is not good and okay at all so thats it
What problems is the product solving and how is that benefiting you?
its solving alot of problems forexample meeting with people within the organization and outside the organization and apart from that its good for calling as the quality is good


    Michael C.

Webex Calling Review

  • October 28, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Webex calling is the ease of navigation plus this is an all-in-one package where you can held a meeting, calling and it also caters the messaging.
What do you dislike about the product?
Although this application is very useful, it comes with a hefty price compared with the other calling platform we usually use. Also, you need to be trained for this or you need to explore a lot with this application.
What problems is the product solving and how is that benefiting you?
Since this application is an all-in-one platform, our team can easily communicate with each other even though we work in different places. With this, there is an ease for the transmitting or passing some important information we need to do our job quickly and correctly.


    Jason B.

Webex Calling Review

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
Being able to use my business phone from anywhere. Love the Webex App on my Mac and iPhone. Easy to use and easy to pull calls from one device to another.
What do you dislike about the product?
When the app crashes and there is an outage. Cisco is usually pretty quick with getting it back up and running.
What problems is the product solving and how is that benefiting you?
Allows me to take my business phone with me anywhere I go. It allows me to work from anywhere. I'm always connected, communicate with individuals than ever, and I get way more done.


    Tina S.

WEBEX CALLING

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
WEBEX CALLING IS A GREAT PRODUCT BECAUSE I AM ABLE TO GET CALLS ON MY COMPUTER AND CELL PHONE
What do you dislike about the product?
SOMETIMES THE WEBEX APP LAGES AND DOES NOT WORK AS IT SHOULD
What problems is the product solving and how is that benefiting you?
THE ABILITY TO ANSWER CALLS ANYWHERE. I NEVER MISS A CALL.