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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

656 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Andrea P.

Your service always ready to help

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
Support is always willing to help and the wait time is short. and The service works on both an app and a physical phone.
What do you dislike about the product?
I would like them to enable the option to be able to quickly leave a call group from the phone interface.
What problems is the product solving and how is that benefiting you?
like it Access to the cloud portal makes it easy to make settings and add users, allowing me to easily provision my employees from home.


    Sangeetha D.

Webex calling is very user friendly and helps to have great audio connectivity

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling is very user friendly and helps to have great audio connectivity for the people who connect from different regions
What do you dislike about the product?
No issue faced so far as I use it day to day
What problems is the product solving and how is that benefiting you?
Webex calling is very user friendly and helps to have great audio connectivity for the people who connect from different regions


    Verified User in Business Supplies and Equipment

Keeps the team connected

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
It provides a robust communication package that we use not only on our computers but also on our company approved phones, keeping the teams always a call away.
What do you dislike about the product?
I have no complaints pertaining cisco webex.
What problems is the product solving and how is that benefiting you?
It let us communicate cost free, as long we have a valid internet connection, ehich greatly improve our ability to provide inmediate support.


    Analise S.

Webex calling has been the best platform in the business

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I like it for its ability to accommodate multiple participants, its ease of holding conference calls, and another great feature it offers is that we can send voice messages to SMS and emails while using it.
What do you dislike about the product?
Webex calling has always met our daily needs. Since we have used it, we have thoroughly enjoyed its use and functionalities. It is one of the safest applications on the market, there is nothing I don't like.
What problems is the product solving and how is that benefiting you?
Before we depended on different applications for daily communications, since we use Webex we have this by default, in addition, it also offers us VoIP calls and sending automatic messages to people who try to communicate when we are not available.


    Rakesh B.

Helps to create a unified communications

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
1. Gives loud and clear voice quality on a stable network.

2. Cross-platform support, works on smartphones and desktops.

3. Easy to implement on existing Webex meetings account.

4. Has an intuitive user interface.

5. It has end-to-end encryption for its instant messaging and Presence services.
What do you dislike about the product?
Needs some optimization on it's VOIP service. Works seamlessly only on high internet bandwidth but when I try to call my colleague with a little weak signal, the call gets dropped randomly.
What problems is the product solving and how is that benefiting you?
Cisco Webex calling helps us to replace our old generation On-Premises PBX system. The plans are comparatively a lot cheaper than our previous PBX system which ultimately "saves money". Also, it helps me to build "unified communications" where all of my project team members from different locations can handle all project communication in one platform.


    Marcelo M.

Customer service has been very helpful and easy to work with

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
Using it to call loading boards has been very easy. They also answer the call and solve my problems. I also use Webex Calling to configure my phones when I need them to work on my network. It's easy to contact someone by phone and get a response quickly.
What do you dislike about the product?
The administration platform is more complicated than necessary. and I don't like it when he doesn't respond. Apart from that nothing more.
What problems is the product solving and how is that benefiting you?
The ease and simplicity with which this tool works makes it one of my favorites. The main benefit is an automated telephone system that provides smooth and efficient service. In addition to this we obtained many benefits with email messages and automatic assistants.


    Narender G.

WEBEX CALLING IS THE G.O.A.T. I HIGHLY RECOMMEND IT.

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
What makes Webex Calling stand out from other similar applications is how it's supported in a mobile application which makes it extremely easy to access and use.
Has the most responsive and supportive customer support team and it offers intuitive and friendly interface making it simple and easy to understand.
Again, i like the ability to remove background noise during calls.
What do you dislike about the product?
It was a little bit difficult to set up the application at first.
What problems is the product solving and how is that benefiting you?
Webex Calling gives me a brilliant time to work and what i love best about it is the technical support team, very responsive, supportive and loyal.
Additionally, it supports mobile application thus allowing me to answer all my calls from anywhere and anytime.


    Francesco M.

The tool offers me remote and simplified communication

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
I like the sales experience and have excellent customer service. Benefits are useless for all team members across the board. y I can call and text in addition to faxing. It is definitely the best option for communication.
What do you dislike about the product?
Ease of use with Webex Calling was a challenge at first, and the system is not easy to use, but it is easy to contact support and get it fixed.
What problems is the product solving and how is that benefiting you?
The tool helps me have a phone tree and an easily accessible phone system for remote users. y Every time I contact the support team, I receive professional, courteous and technical help. definitely The quality of service is much better than others.


    Rosemary D.

Our exemplary performance in cloud calling with Webex Calling

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
The software is highly supported in a mobile app, making it very easy to access. We love the voicemail feature. The tool provides us with the best interface and the most responsive customer support. Its ability to remove noise during all our calls is brilliant; we love it.
What do you dislike about the product?
At times it becomes so difficult to set up the tool taking so much of our time.
What problems is the product solving and how is that benefiting you?
Easy voice calling and video conferencing. Seamless software and device pairing. Easy to manage calls.


    Maria R.

Simple configuration and intuitive platform to use

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
This tool gives me more flexibility to work and The customer service representatives are very knowledgeable, and they stay with you until you resolve the problem. In addition, their technical support is exceptional. and is very professional, detail-oriented, dedicated to solving problems, fast and friendly.
What do you dislike about the product?
Honestly Setting up the system was difficult and sometimes calls were dropped. but until this moment. They are all great.
What problems is the product solving and how is that benefiting you?
The support team is very responsive and apart from being easy to use, I always look to work with companies that offer solid support. Additionally, the automated center works quite well and there are many options available. The platform is definitely very easy to navigate and use.