Webex Calling
Cisco Systems, Inc.External reviews
656 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Outdated Feel, Slow Click Response, and Limited Integrations
What do you like best about the product?
It's nice to look at and the customer service is really great.
What do you dislike about the product?
I just feel like it's a bit outdated. When clicking items, it feels like a slow response time overall. I've seen more integrations with other similar softwares.
What problems is the product solving and how is that benefiting you?
It's allowed me to communicate with those in remote areas, internationally, and has allowed me to meet with medical professionals without violating HIPPA
Texting Feature Doesn’t Work for Our Organization
What do you like best about the product?
I like how we can pick our phone number that they will use.
What do you dislike about the product?
Texting feature does not work for our organization
What problems is the product solving and how is that benefiting you?
We are actually having issues and possibly switching providers
Easy to use, and even easier to integrate!
What do you like best about the product?
Webex Calling simplifies my business calling by keeping it in its own dedicated space on my device. Additionally, its AI features allow me to easily track call transcripts and quickly see what a call was about. The interface and app navigation are very smooth and easy to jump into with little training, and it integrates right into our other cloud platforms. If there is ever an issue, the support is very quick.
What do you dislike about the product?
With Webex Calling, calls can sometimes drop depending on the Wi‑Fi signal strength and your location.
What problems is the product solving and how is that benefiting you?
Webex Calling has made it easy for our team to integrate a single phone solution for everyone, removing the need to pay for multiple services for different team members.
Consistent, Dependable Calls with Webex Calling
What do you like best about the product?
What I like most about Webex Calling is how consistent and dependable it feels for daily calls. I don’t have to worry about call drops or poor audio, and the overall experience is smooth. It also makes handling work calls easy with useful features like transferring calls and checking voicemails without any hassle.
What do you dislike about the product?
One thing I don’t like about Webex Calling is that the interface can feel a bit confusing at times, especially when trying to find certain settings. Also, there can be slight delays or lag occasionally, which affects the call experience a bit.
What problems is the product solving and how is that benefiting you?
Webex Calling solves the need for a reliable and centralized way to handle work calls without depending on traditional phone systems. It helps me stay connected with my team and clients from anywhere, making communication more flexible and efficient. This makes my daily work smoother and saves time
Clear, Reliable Call Quality for Smooth Team Communication
What do you like best about the product?
I like that Webex Calling delivers clear call quality and stays reliable for my day-to-day work. It’s straightforward to use and helps me communicate smoothly with my team and clients, with very few issues, disruptions, or interruptions.
What do you dislike about the product?
One thing I don’t like about Webex Calling is that when the network is unstable, calls can sometimes lag or even drop. I also find the interface a bit confusing for new users, so there’s a learning curve before it starts to feel intuitive and becomes easy to navigate and use comfortably.
What problems is the product solving and how is that benefiting you?
Webex Calling helps bridge communication gaps by making it easy to place reliable calls from anywhere. It has reduced our reliance on traditional phones and improved how well the team stays connected. Overall, it’s made our work feel more flexible, and coordinating with others is clearly easier than it used to be.
Glitchy and Confusing Layout Makes Texting Hard to Use
What do you like best about the product?
I enjoy how easy it is to install the application & how you can connect your calendar.
What do you dislike about the product?
It is very glitchy! the layout is a bit confusing: you have to look around to find what you need and texting is complicated! I wish texting was seamless and easily available
What problems is the product solving and how is that benefiting you?
It provides phone services and calendar coordination, which makes it easy to do a virtual call.
Reliable, Straightforward Calling with Seamless Webex Suite Integration
What do you like best about the product?
What I like most about Webex Calling is how reliable and straightforward it is for day-to-day communication. Calls are generally clear, and it’s easy to use whether you’re at your desk or working remotely.
I also like that it integrates well with the wider Webex Suite, so everything feels connected- calls, meetings, and messaging are all in one place. That makes it much easier to stay organised and not have to switch between different systems.
Another benefit is the flexibility, as you can take calls on different devices, which is really useful when you’re not always in the same location.
I also like that it integrates well with the wider Webex Suite, so everything feels connected- calls, meetings, and messaging are all in one place. That makes it much easier to stay organised and not have to switch between different systems.
Another benefit is the flexibility, as you can take calls on different devices, which is really useful when you’re not always in the same location.
What do you dislike about the product?
Nothing- I haven’t experienced any major issues.
What problems is the product solving and how is that benefiting you?
Webex Calling helps solve the challenge of staying connected and communicating reliably, especially when working across different locations or remotely. Instead of relying on traditional phone systems or multiple apps, it provides one consistent platform for making and receiving calls.
For me, that means I can take calls from anywhere (whether I’m in the office or working remotely) without any disruption. It also keeps communication more organised, as everything is linked within the same system rather than being spread across different tools.
For me, that means I can take calls from anywhere (whether I’m in the office or working remotely) without any disruption. It also keeps communication more organised, as everything is linked within the same system rather than being spread across different tools.
Seamless Integration and Cross-Device Flexibility with Webex Calling
What do you like best about the product?
I like that Webex Calling provides seamless integration across devices, allowing me to make and receive calls from anywhere using the same business number. It works smoothly within the Webex app and connects with Microsoft 365, enabling click-to-call from emails and calendars. I also appreciate that the initial setup is very easy and doesn’t require any special skills. The platform's unified communication helps consolidate voice meetings and messaging in one place, which is great for enabling remote work flexibility and reducing traditional phone system costs.
What do you dislike about the product?
I experience occasional audio drops or lag during calls, especially when I switch networks. Also, sometimes notifications for missed calls or voicemails are delayed.
What problems is the product solving and how is that benefiting you?
Webex Calling solves unified communication by consolidating voice, meetings, and messaging in one platform. It enables remote work flexibility, reduces traditional phone costs, and offers seamless integration across devices.
Stable, High-Performance Calls with Clear Voice and Easy Meeting Creation
What do you like best about the product?
Stability, performance, clear voice and easy creation meets
What do you dislike about the product?
The UI needs improvement. The client apps are poor, and the web client still feels incomplete in terms of features. It’s also incompatible with other systems like Linux, and the interfaces are inconsistent, mixing older system elements with newer ones.
What problems is the product solving and how is that benefiting you?
Stability on calls, and easy assignments and meets
Great Tool for Direct System Calls and Voicemail Transcription
What do you like best about the product?
It’s a great tool for making direct calls into our system, and it also stores and transcribes voicemails. Overall, it’s been very helpful.
What do you dislike about the product?
I’ve noticed a few system glitches, with the app occasionally crashing or freezing.
What problems is the product solving and how is that benefiting you?
We needed a system for direct calls in to our system
showing 1 - 10